Priscilla Duarte
Dallas,Texas 75208
ac7m2k@r.postjobfree.com
Job Objective
To pursue an opportunity to act as a contributing team member of a professional and challenging organization where my skills and knowledge can be utilized and have the ability to grow within an organization.
Highlights
I have extensive knowledge in customer service with over ten years of experience
I have knowledge in Dental care procedures and Dental terminology / and Medical
Clerical support and front desk operations
Able to work under pressure
Can work independently or with team
Keep a good attendance, dedicated and reliable
Fluent in English and Spanish
Payroll Multi Office Experience
Operations Manager
Office Manager
Team Lead
Manager experience Medical and Dental over 5 years in each field
Professional Experience
Happy Teeth Dental Centers
Front Office
09/2010- 09/2015
Greeted and interacted with patients in a very friendly manner
Office Manager / Human Resources / Payroll
Maintained front office area cleaned at all times
Knowledge of Dental Insurances and Medicaid verification activities
Insuring proper consents are signed / H I P P A
Presenting patient treatment plans and closing plan
Record all patient information on database
Assisted patients and families with Medicaid and Insurance PCP changes
Record deposits/payments daily
Performed clerical duties, such as copying, faxing, shredding and emailing
Assisted patients in scheduling appointments
Appointment scheduling and confirmations
Credentialing for all 3 locations
On call for the week-ends for all 3 locations
All Smiles Dental & Orthodontics
Front Office
01/2009-09/2010
Operations Manager /Office Manager
Benefit verification and eligibility
Discussed treatment cases and payment arrangements
Admitting and dismissing patients
Follow up on all sixth month recall
Appointment scheduling and confirmation
Performed routine tasks such as filling, scanning, faxing and copying
Received consents for services rendered
Arranged patient flies for following day
Supervised 12 Staff members
Made sure office was opened on time and closed properly on a daily basis
Credentialing of all locations for Providers
MI Doctor Family Practices
05/2005-06/2010
Delivering exceptional care to patients
Scheduling Appointments / daily and on Call Basis
Managed billing claims and collections
Collected payment balances for services rendered
Check-in patients, gathering all personal and insurance information needed
Assisted in all areas of Operations at more than one location – remotely
Educated patients on medical Rx Prescribed
Credentialing / Daily Operations
Ordered Medical Supplies
Education and Training
Acquired a high school diploma
Two Years Business office college education
CPR certified
Office Manager Certified CMOM
Notary