Resume

Sign in

Customer Service Executive Assistant

Location:
Frisco, Texas, United States
Posted:
November 08, 2018

Contact this candidate

Resume:

BLAKE MCGRANOR

ac7m2i@r.postjobfree.com

214-***-****

OBJECTIVE

Customer service expert with sound judgment and ability to resolve problems tactfully and diplomatically. Highly organized

Trainer successful at managing people and time. Offers prompt feedback on training assessments, participant behavior and the overall effectiveness of each training session.

Professional Photographer with knowledge of post-production software for still images and video.

SKILLS

New hire on-boarding, Staff recruiting and retention, MS Office proficiency,

Skilled Customer Service professional, Strong problem solving aptitude, Computer hardware and software skills, Photography equipment setup and maintenance, Training solutions and development, Public speaking and Presentation.

LEADERSHIP EXPERIENCE

Werner Enterprises, Inc.

Safety Specialist

Entry level Management position.

Responsible for all day to day operations of the terminal including: Training, HR functions, Personnel record maintenance, Drug and Alcohol testing, Safety reviews.

EXPERIENCE

PHOTOGRAPHER/VIDEOAGRAPHER

WILD ANIMAL PRODUCTIONS

(Startup / Freelance Photography/ Videography)

01/2016 to Current

Responsible for all aspects of Customer Service, Sales and Customer Satisfaction.

Setup and maintenance of all equipment.

Pre-and post-production of all photos and videos. Advanced level Experience with Photoshop, Bridge, Lightroom, Premier, NCH Video Essentials. Intermediate level with Illustrator.

Billing and collections of all accounts. Complete file accuracy and maintenance.

Currently working with America’s Best Sports Photography and Legacy Studios.

Logbook Auditor / Admin Assist to the Office Manager

ENG Transportation Inc.

05/2017 to 04/2018

Logbook Auditor and Executive Assistant to the Office Manager

Audit logbooks to ensure DOT compliance and accuracy. Draft correspondence and communications with all employees. Data processing and record keeping. General office duties to include filing and file system implementation, typing, phone direction and customer service.

Commissioned Sales Associate

Stacy Furniture and Design

08/2016 to 05/2017

Welcome customers to the store and build a rapport for all current and future sales needs

Provide professional customer service in sales and design assistance. Maintain customer records and follow up on all customer orders through delivery

Perform issue resolution if needed

COMMISSIONED SECURITY OFFICER

CORDOVA ADC LTD and RUIZ PROTECTIVE SERVICES

11/2012 to 08/2016

Circulated among visitors, patrons and employees to preserve order and protect property.

Monitored and reported suspicious activities to local authorities.

Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

Warned offenders about rule infractions and violations and verbally evicted violators from premises.

Loss Protection Officer

MARRIOTT HOTELS

06/2012 to 11/2012

Detected suspicious activities and watched for criminal acts and rule infractions.

Circulated among visitors, patrons and employees to preserve order and protect property.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems

on the spot.

Monitored and reported suspicious activities to local authorities.

EDUCATION

ASSOCIATE OF ARTS

2015

GRADUATED MAGNA CUM LAUDE

PHOTOGRAPHY CERTIFICATE

2017

COLLIN COLLEGE

References Available upon Request



Contact this candidate