BLAKE MCGRANOR
ac7m2i@r.postjobfree.com
OBJECTIVE
Customer service expert with sound judgment and ability to resolve problems tactfully and diplomatically. Highly organized
Trainer successful at managing people and time. Offers prompt feedback on training assessments, participant behavior and the overall effectiveness of each training session.
Professional Photographer with knowledge of post-production software for still images and video.
SKILLS
New hire on-boarding, Staff recruiting and retention, MS Office proficiency,
Skilled Customer Service professional, Strong problem solving aptitude, Computer hardware and software skills, Photography equipment setup and maintenance, Training solutions and development, Public speaking and Presentation.
LEADERSHIP EXPERIENCE
Werner Enterprises, Inc.
Safety Specialist
Entry level Management position.
Responsible for all day to day operations of the terminal including: Training, HR functions, Personnel record maintenance, Drug and Alcohol testing, Safety reviews.
EXPERIENCE
PHOTOGRAPHER/VIDEOAGRAPHER
WILD ANIMAL PRODUCTIONS
(Startup / Freelance Photography/ Videography)
01/2016 to Current
Responsible for all aspects of Customer Service, Sales and Customer Satisfaction.
Setup and maintenance of all equipment.
Pre-and post-production of all photos and videos. Advanced level Experience with Photoshop, Bridge, Lightroom, Premier, NCH Video Essentials. Intermediate level with Illustrator.
Billing and collections of all accounts. Complete file accuracy and maintenance.
Currently working with America’s Best Sports Photography and Legacy Studios.
Logbook Auditor / Admin Assist to the Office Manager
ENG Transportation Inc.
05/2017 to 04/2018
Logbook Auditor and Executive Assistant to the Office Manager
Audit logbooks to ensure DOT compliance and accuracy. Draft correspondence and communications with all employees. Data processing and record keeping. General office duties to include filing and file system implementation, typing, phone direction and customer service.
Commissioned Sales Associate
Stacy Furniture and Design
08/2016 to 05/2017
Welcome customers to the store and build a rapport for all current and future sales needs
Provide professional customer service in sales and design assistance. Maintain customer records and follow up on all customer orders through delivery
Perform issue resolution if needed
COMMISSIONED SECURITY OFFICER
CORDOVA ADC LTD and RUIZ PROTECTIVE SERVICES
11/2012 to 08/2016
Circulated among visitors, patrons and employees to preserve order and protect property.
Monitored and reported suspicious activities to local authorities.
Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Loss Protection Officer
MARRIOTT HOTELS
06/2012 to 11/2012
Detected suspicious activities and watched for criminal acts and rule infractions.
Circulated among visitors, patrons and employees to preserve order and protect property.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems
on the spot.
Monitored and reported suspicious activities to local authorities.
EDUCATION
ASSOCIATE OF ARTS
2015
GRADUATED MAGNA CUM LAUDE
PHOTOGRAPHY CERTIFICATE
2017
COLLIN COLLEGE
References Available upon Request