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Medical Office

Vallejo, California, United States
November 05, 2018

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May Llanes

Cell: ***- ***-****


Professional Summary

Conscientious and detail-oriented Medical Records/Medical and Business Office experiences with an excellent background in managing complex and high-volume Admin works. Mindful of all standards and practices pertaining to health safety and patient / Client confidentiality. Good team player as well as a strong independent worker.


Strong understanding of HIPAA and privacy laws

Good organizational and computer skills (Medical software; Epic, Cozeva, CUBS, SYNERGY, SYMEDS, DEVERO. Accounting & HR software; Kronos, QuickBooks & Microsoft office, work day, outlook, publisher, power point, excel).

Attention to detail & Excellent understanding of EMR

Above-average auditing skills (Admission/Discharge)

Good customer service skills & Documentation

Fundamentals of Anatomy, Physiology and Medical Terminology

Drugs Administration and Dosages

Assisted the recruitment process; with the new hire process; coordinating pre-employment and employment related documents.

Excellent experiences with fax, scan, print and email.

Data Entry, Insurance billing/follow-up & payment posting.

Experienced with all Payroll tasks; Posting, Preparation, Deductions and printing check.

Work Experience

Clinical Quality Abstractor

Hill Physician / PriMed, Bishop Ranch. San Ramon -August 2018-October 2018 (Temp position)

Pull/Collect Quality measures from different Medical Software and Attestation into quality platform. Medication Reconciliation Post-discharge confirmation faxes, phone calls, follow up to Patient's PCPs and updated spreadsheet. Call and fax Hospitals and Facilities to get, update medication lists and Patient's Discharge note,get patient's updated information. Medication list comparison.

Medical Records/HR & Payroll Assistant

Mare Island Home Health Inc. Vallejo, CA-July 2016 to February 2018

Ensure completeness of documents and paperwork from all field staff. Maintain patients’ medical records security and confidentiality and observe HIPAA regulations. Fax and receive documents for MD signature (plan of care, MDO, anticoagulant therapy, etc.). Scan all clinical documentation in the patient EMR daily. Monitor and ensure all faxed MD orders are signed and returned back within 30 days of the order date. Ensure sufficient supplies of admission packets, handbooks and ancillary forms in the office. Perform technical audit of SOC, ROC, patients consent and plan of care. Handle incoming and outgoing Medical records request from Law office, Governments office, Hospitals and Insurance companies.Assistant HR manager for new hire package,I9 and interview appointments. Collect field employees’ routes lips, time sheet for payroll. Collect all employee's requested/used sick leave or PTO records for payroll. Preparation/Review and processing of weekly payroll for field staff. Track and deduct all PTOs, sick leave, garnishments and other special payroll deductions. Perform other duties as assigned.

Administrative assistant/Client Services

California Service Bureau/True North AR - Novato, CA - August 2009 to February 2013

Front desk duties which greeting customers, accounts receivable, answering phone, take messages and helping clients and Debtors. Draft memoranda, letters, and other correspondence, maintain files and supplies in program service area. Maintain Databases and generate reports as assigned. Received incoming fax to appropriate departments. Received email and other correspondences from client, helping their request (which Billing question, accounts error, post error, debtors request, updated information and accounts). Coordinating between clients and Company, which audit accounts, noted, updated information, post payment, abject payment and others at our CUBS system. Checked client system and matched with our system. Account Payments processes (reoccurring and one-time payments), which Health saving accounts and other payment types. Assisting in some HR duties, which recruitment process with the new hire process; coordinating new employees with employment related documents. Mail process and Return mail process. Bankruptcy processes for all chapters with certified mail.

Primary Medication Aid coordinator

Meadows of Napa Valley - Napa, CA - November 2008 to August 2009

Vital sign for resident's health, encouraged socialization, called pharmacy for refills and order, received order from hospital and doctor, received and stored resident's medicine from pharmacy delivery. Prepared and update resident's medical charts. Called and faxed doctor office for resident's appointment, followed doctor order for residents' medication, reported resident's health information to supervisor and their family, answered phone calls received messages and maintain resident’s medical records. Managed staffs. Solved problem between Residents and Staffs. Prepared schedule resident's medical appointment and transportation.

Medical office assistant, back/front office

Dr. Alfred Tan, Family Practice - Pleasanton, CA - February 2007 to October 2008

Interviewed and Roomed Patients. Main duties while assisting the physician included: taking vital signs, Hematocrit, injections (IM), tray set-ups, instrument sterilization, urinalysis and other laboratory tests, and EKG's. Remind patient appointment and prepared for their charts. Call pharmacy for doctor's prescription. Scanned doctor's notes and other important documents. Order office supplies and medical equidment.ICD-9-cm coding. Filing and some office duties, including answering phone and scheduling appointments, appointments reminder call.


Associate in Applied Science in Medical Office

Heald College - Concord, CA. 2007 to 2009

Certificate in Clinical Medical

San Joaquin Valley College - Modesto, CA. 2006 to 2007


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