Customer Service Pharmacy Technician

SKILLS

DEBORAH SKOLNIK

***** ******** **., *****, ** 39532

H: 228-***-**** **********@*****.***

Veteran Pharmacy Technician with expertise in all facets of pharmacy operations and proven record of success in expeditiously filling prescription orders.I have over 12 years of experience in combined retail and hospital pharmacy. I am looking to expand my skills in the healthcare setting with learning as many things about all different aspects of the healthcare industry. I love helping people and I feel that my misson in life other than being a mother, is to help people as well as I can. I have two parents that have various healthcare problems and I would love to be able to use my knowledge to help them in anyway that I can. I hope to be able to be an asset to your company and get the chance to show you exactly how hard I will work to to the job. Pharmacy and customer records

management

Data entry

Manual and automated medication

dispensing

HIPAA

Staff development

Intravenous admixture preparation

Patient confidentiality

Drug storage procedures

Team collaboration

Multitasking

Technician Certification Training

Retail pharmacy procedure knowledge

In good standing with MISSISSIPPI STATE

board of pharmacyBoard of Pharmacy

Qualified in institutional pharmacy

IV expert

Prescription drug labeling

Hand/finger dexterity

Prescription filling training

IV Admixtures

Insurance billing expert

Accurate pharmaceutical calculations

Committed to quality assurance

Regulatory compliance

Updating medication histories

Interpersonal communication

HIPAA Regulations

Pharmacy automation

Data entry specialist

Certfiied with the National Pharmacy Technician

Board

Licensed to work in the State of Mississippi by

the Mississippiu State Board of Pharmacy

Customer Service

Always greets with a Hello and a Smile

Willing to go above and beyond my scope of duty

to help out co workers and be a team player

Honest and hardworking

I like to stay at my jobs for a long time( worked at one job for 17 years)

I enjoy helping people and always give them my

best of my abilities

Friendly

Dependable

WORK HISTORY

Ocean Springs Hospital Singing River Health System Certified Pharmacy Technician // Ocean Springs, MS // September 2014 to April 2018 Answered incoming phone calls and addressed questions from customers and healthcare providers.

Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.

Reviewed and verified customer information and insurance provider information. Maintained proper drug storage procedures, registries, and records for controlled drugs. Counted, measured, and compounded medications following standard procedures. Restocked automated medication dispensing equipment. Communicated regularly with physicians, nurses, insurance companies and managed care organizations.

Assessed the correct identity, strength and purity of medications. Verified and labeled prescriptions with the 8 point check. Prepared medication and IV orders for convalescent facilities and hospitals. Managed drug and supply inventories.

Monitored the medication dispensing machines within the hospital to ensure supplies were readily available to clinical staff.

Prepared medications such as emulsions, liquids, powders and ointments. Regularly stocked shelves, rotated stock and checked for expired medications. Compounded and repackaged medications, including unit-doses, topical medications and sterile products.

Completed new and updated patient profiles, including lists of patient medications. Performed technical processes required to dispense medications to patients. Properly cleaned and maintained department equipment such as IV hoods. Reconstituted oral liquids.

Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure. Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels.

Properly compounded and dispensed medications as prescribed by doctors and dentists. Effectively prioritized tasks and organized workflow to increase efficiency. Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.

Assisted other pharmacy staff with drug inventory, purchasing, and receiving. Conducted routine inspections of medication storage locations. Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels. Hand counted control medications, measured liquids and reconstituted antibiotics. Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal.

Checked prescriptions for appropriate dosage, drug interactions, allergies and contra- indications before dispensing medications.

Troubleshot mechanical issues with Pyxis machines and other equipment. Walgreens

SENIOR CERFTIFED PHARMCYTECHNICIAN // Biloxi, MS // February 1996 to August 2014 Supervised ( FOUR) pharmacy technicians and coordinated day-to-day assignments. Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.

Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.

Correctly completed pharmacy paperwork, including daily and weekly reports. Assisted other pharmacy staff with drug inventory, purchasing, and receiving. Receptively answered customer questions and helped locate desired items in the pharmacy. Coordinated the pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.

Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal.

Counted, measured, and compounded medications following standard procedures. Restocked automated medication dispensing equipment. Answered incoming phone calls and addressed questions from customers and healthcare providers.

Counted, measured and compounded medications following standard procedures. Reviewed and verified customer information and insurance provider information. Collected co-payments or full payments from customers. Maintained proper drug storage procedures, registries, and records for controlled drugs. Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

Resolved non-routine issues like third party billing, computer system and customer service issues.

Resolved non-routine issues like third-party billing, computer system and customer service issues.

Properly compounded and dispensed medications as prescribed by doctors and dentists. Completed accurate cycle counts, inventory management and will-calls for customers. Recommended appropriate clinical programs such as immunization, MTM (Medication Therapy Management) and DCS (Diabetes Care Specialist).

Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure. Assessed the correct identity, strength and purity of medications. Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels. Completed new and updated patient profiles, including lists of patient medications. Reconstituted oral liquids.

Managed drug and supply inventories.

Effectively prioritized tasks and organized workflow to increase efficiency. Checked prescriptions for appropriate dosage, drug interactions, allergies and contra- indications before dispensing medications.

Properly cleaned and maintained department equipment such as IV hoods. Compounded and repackaged medications, including unit-doses, topical medications and sterile products.

Hand counted control medications, measured liquids and reconstituted antibiotics. Conducted routine inspections of medication storage locations. Effectively resolved insurance rejections and other billing issues. Inspected drug storage sites, monitored drug supply expiration dates and ensured proper EDUCATION

CERTIFICATIONS

OTHER

supply levels.

Efficiently operated cash register and handled cash, checks, and charge transactions. Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.

Troubleshot mechanical issues with Pyxis machines and other equipment. Prepared medications such as emulsions, liquids, powders and ointments. Verified and labeled prescriptions with the 8 point check. Partnered with management team to develop and implement in-store programs to increase sales.

Performed technical processes required to dispense medications to patients. Regularly stocked shelves, rotated stock and checked for expired medications. Communicated regularly with physicians, nurses, insurance companies and managed care organizations.

High School Diploma -

ST. MARTIN HIGH SCHOOL // OCEAN SPRNGS, MS // 1997 Certified Pharmacy Technician (CPhT)

Certified by the Pharmacy Technician Certification Board (PTCB) IV certfied

REFERENCES:

1. RHONDA DUNAWAY: FORMER PHARMACY MANAGER KNOWN 20 YEARS CELL NUMBER 228-***-****

2.KOREN BRUNE: FORMER COWORKER AND FRIEND KNOWN FOR 3O YEARS CELL NUMBER 228-***-****

3.VICKI BOOKER: FORMER PHARMACY MANAGER KNOWN FOR 10 YEARS CELL NUMBER 228-***-****

4.KEN WILSON: FORMER WALGREENS STORE MANAGER KNOWN FOR 10 YEARS CELL NUMBER 228-***-****

5. PHOUNG VU: FORMER WALGREENS CO-WORKER KNOWN FOR 10+ YEARS CELL NUMBER:228-***-****

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