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Manager Assistant

Mobile, AL
November 04, 2018

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* .

Michelle Ludwig Resume

Michelle Ludwig

**** ****

Mobile, AL 36693

251-***-**** land line


Office Skills and such...

** ***, ***,****, *******, laptop, tablet, smartphone (android, samsung, Apple, T.I., HP, IBM AS400, RS 6000 etc. postage meter, shipping labels, picking,packing, pricing,BOL, PO’S, RMI, invoicing, A/Rs A/Ps, quotes, tracking, minutes, planning /organizing individual and company events, travel, entertainment, lodgings etc. Conference calls, remote help desk, etc. Payroll staffing, training, scheduling, reviewed etc... Software; accounting Peachtree, RMS, EXCEL

DOS, Microsoft Windows, lotus. Some public speaking (besides peers) but not if I can help it. Caregiving capacity..

Worked with individuals with dementia, diabetes, hearing impaired, speech impaired, amputee, bedridden, active, paraplegic, foreign, homes with animals, smoking, other household members, bathing, personal hygiene, medication distribution and regulation, blood tests and insulin, hair care, shaving, incontinence, rehabilitation from hospital, housekeeping, meal prep, errands, therapy, memory care, and companionship. Help with household bills, upkeep utilities, animals, laundry, yard etc. Love helping and love animals and kids as well. 2 .

Work History/Experience.. & Timeline

Rita’s Emporium 8/15-present

Personal ‘Assistant” to the Matriarch and Majesty

* most EVERYTHING above

D.M.D. Marvel Towers 10/02-08/15

Office Manager/Order Entry

* Data Entry

* Data compiling/Organizing

* Spreadsheets

* Accounts Payable & Receivable

* Payroll

National Association of System Administrators 03/98-10/02 Executive Administrative Assistant/Call Center Manager/ Post Sales/ Operations Coordinator (Multi-hats)

* Set up purchase orders, quotes, invoicing and A/P, A/R follow up and Sales rep support

* Responsible for all aspects of shipping and receiving from packaging to scheduling to follow up tracking

* Ordered and tracked ingoing and outgoing shipments including price quotes, inventory, sales and vendor relations

3 .

* Initiated program to strengthen customer/partner relations with President and CEO

* Filing, data entry, order entry, and data management

* Founded, staffed and operated technical call center

* Interviewed, hired, trained, scheduled, managed and reviewed all call center staff

* Coordinated and scheduled various company events

* President's personal assistant including coordination of travel, meetings, and conference calls

* Scheduled, dispatched, and followed up with technicians and customers to evaluate all sides

* Assisted human resources with accounts payable, receivable, and payroll

* Set up new accounts consistent with customer/partner relations

* Enforced company EEO policies and procedures

4 .

Carpet One 09/96-02/98

Order Entry/ Accounts Receivable (RFMS software used)

* Assisted human resource manager with all overflow (SOOO MUCH FILING)

* Entered and tracked accounts receivable and payable

* Entered and tracked all orders and invoices on daily basis

* Coordinated payments to maximize discounts

* Performed physical inventory of entire store to keep company records accurate and up to date 5 .

Beer Across America 08/93-04/96

Telecenter Supervisor

* Prepared, interviewed, trained, supervised, and evaluated 200+ order entry operators

* Oversaw daily operations including operator entry errors

* Held meetings to discuss prior and future obligations with staff

* Completed daily, weekly, and monthly reports for management/owners

* Enforced company EEO policies and procedure

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