Kayla Olson

Objectives – To continually expand my leadership skills and develop

my career in an exciting yet challenging environment. Maintaining a high standard of excellence through my work for my company and my stakeholders while leading in a detail oriented environment. Effectively leading within a performance based culture and constantly exceeding expectations with an HR mindset towards streamlining processes. 12915 Longcrest Dr., Riverview

Florida 33579

Phone: 414-***-****

Email: ac7lpi@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Client HR benefits Contact Lead/Specialized Pharmacy Technician (III) Children’s Hospital of Wisconsin, Wauwatosa, Wisconsin April 2015- August 2018

• Worked closely with HR to determine various client/pharmacist related issues including benefits.

• Used EPIC system and PeopleSoft to input/calculate benefit eligibility and patient profiles.

• In charge of compounding medication when commercial products were not available from manufacturers.

• Analyzed various patient profiles to review drug history in order to determine drug allergy and to prevent drug interactions with new medications.

• Gathered patient information in order to accurately prepare and deliver medication to patient rooms for delivery by nursing units.

• Received narcotic orders and maintained records of all scheduled drugs distributed throughout the hospital.

• Filled Omnicell drug dispensing machines throughout the hospital and supervised the distribution compliance between nurses and patients.

• Prepared IV administered medications using aseptic techniques while using chemistry and math knowledge.

• Solved problems working in conjunction with the manager to better assist patients and doctors in a professional and clinical manner.

• Worked in both adult and pediatric ICU units filling Stat orders, refilling Omnicell machines, and Parata machines.

• Trained and helped streamline processes for technician levels I and II on proper workflow and sterilization techniques.

• Solved insurance and prior authorization/coding issues when working in the outpatient pharmacy.

Merchandising Business Lead

Macy’s, Wauwatosa, Wisconsin

March 2012–May 2014

• Spearheaded the Planogram program through effective communication and effectively coordinated with ten team members, the implementation of which enhanced annual sales by 3.5%.

• Led and assisted a team on gathering and moving materials and equipment for the assigned displays, thereby improving quarterly sales by 6%.

• Developed internal communication strategies in collaboration with senior management that bolstered over the counter sales for retail merchants.

• Advised business partners on the most effective communication vehicles, tailored messages and apt timing of message delivery

• Successfully coordinated implementation and provided seamless orientation to new team members of next-generation POS technology.

•

Visual Merchandise Manager, Multiple Store Locations Technical and Professional Skills

PeopleSoft

EPIC

QuickBooks

Microsoft Office (Word, Excel, Outlook,

Access)

Advanced in Excel (V Lookups, formulas)

RX30 software

Hospital Medical records (Epic software)

POS software

(Lightspeed, ShopKeep, Amber POS,

Bronto/Oracle)

Salesforce CRM

Financial and profit analysis ROI (Epilogue

and ClearPoint)

Multi-site retail operations management

software (Netsuite)

Web based software directed towards

training and development

Merchandising and allocation planning

Merchandising quality control schematics

Vendor relations and negotiation

techniques

HIGHLIGHTS

Achieved record sales in multiple

retail chains up to 12%.

Staffed and Trained over 50 employees.

6-year consistent sales growth

track record.

Won “Employee of the Month” in 2013

and “Manager of Year” in 2014 awards

for profit and revenue growth.

EDUCATION

Bachelor of Technology Administration

Degree, Washburn University, Topeka, KS.

Associate of Arts Degree, Fashion

Institute of Design and Merchandising, Los

Angeles, CA.

Buckle, Wauwatosa, Wisconsin

March 2008 – March 2012

• Led initiative(s) to improve visual appeal marketing, through industry benchmarking and trends monitoring, thereby enhancing all visual standards throughout the store and overall sales by 1.9%

(YOY).

• Strategized and developed creative educational materials to educate teammates on incoming products, policies and procedures of visual standards, and how to sell effectively.

• Demonstrated flexibility and ownership of program by traveling to three store locations and ensuring aesthetic standards are maintained, and provided orientation and assistance as needed.

• Led programs on how to strategically open stores remodeling, unpacking merchandise, building display walls, correctly distributing merchandise throughout the stores layout, and helped plan grand openings.

Certifications

PTCB Certification (Certified CPhT),

Wisconsin, Wauwatosa, Wisconsin

Contact this candidate