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Front Desk Medical

Pensacola, Florida, United States
November 04, 2018

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Tammy Murphy

Job Target: Warehouse Coordinator

Front Desk Receptionist - Specialty Hospital

Pensacola, FL 32505


Work Experience

Front Desk Receptionist/ Unit Secretary

Select Specialty Hospital June 2014 to July 2018

Answering incoming calls multi phone line, greeting all patients and families which enter the facility. Ensuring all rules are followed by incoming visitors. Administration support and HR support. Create all new hire badges, reference checks for applicants, background checks, Micro Excel spreadsheets for Administration Business Calendars for each month. Updated employee information monthly, etc. and other duties assigned.

Insurance Claims Specialist

Panhandle Medical Services October 2010 to May 2014

Duties included posting physician charges, data entry, posting payments, bank deposits. Working

A/R reports and follow up. Filing insurance claims Medicare/Medicaid, BSF, Tricare, Humana, Etc. Receiving incoming calls from patients, and insurance companies. Receiving private pay pays, and setting up payment arrangements. Responsible for comparing medical documentation to codes submitted to ensure accurate coding and timely billing of physician services.. Responsible for informing the physicians of any changes to the coding rules and regulations. Knowledge of ICD-9-CM, CPT-4, HCPCS and modifiers. Also sends patient statements for patient responsibility, share of cost, & self-pay balances. Performs other duties as directed.

Collection Secretary/Insurance Claims Specialist

The Neurosurgical Group December 2000 to March 2009

Working A/R report, follow up, private pay accounts, payment arrangements. Workers Compensation Accounts, Medicare & Medicaid, commercial claims etc. Post charges for inter-Office charges

and Surgical charges. Worked Front Desk Receptionist, scheduled appointments, and follow up appointments, verified insurance, collect copays. Scheduled MRI's, CT's, Ulstrsound with authorizations attached as needed, scanned medical records into EMR, pulled physician notes as needed, and any other duties assigned.


Team player, multi-taskful, smart, dependable, can be counted on to get the job done!

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