Aliehyea Pritchett

Professional Experience

Teletech- Orlando, FL 8/17-3/18

Customer Service Representative

Customer service representative handling a high volume of inbound calls

Handling upset callers in a professional and efficient manner

Data entry

Maintaining a positive company image through professional interactions with callers

Provided excellent customer service

Universal Studios-Orlando FL 6/17-8/17

Customer Service Representative/Cashier

Help guest with any park related questions

Take care of all cash handling operations

Give guests a memorable experience and go above and beyond to provide excellent customer service

Explain products and any questions related to products

Xerox-Orlando, FL 11/16-1/17

Call Center Representative

Handled a high volume of inbound and outbound calls

Refills for prescriptions

Excellent customer service with customers over the phone

Efficiently handling upset customers by maintaining professionalism

Currently employed at Lincare Orlando,Fl

September 2018-

Customer Pay Collector-collections and deal with at home care for patients that have health issues and diagnosis and that may need at home nurse aid. I work with elderly patients who has Medicate,United health care,Blue Shield,other health insurance.

EDUCATION

Olympia High School

Diploma Received