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Administrative Assistant Microsoft Office

Rancho Cucamonga, California, United States
November 04, 2018

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**** ********** ***, **** ****, CA, 91737

Phone: 702-***-****


OBJECTIVE: Administrative Assistant position in a dynamic and fast-paced work environment SKILLS:

Goal-oriented and extremely organized

Strong problem solving skills while under pressure

Customer service oriented

Excels at mastering industry knowledge quickly

Experienced with creating accurate project timelines

& adhering to budget requirements

Proficient in Microsoft Office Suite (Word, Excel, etc.)

Excellent communicator and multi-tasker


Capital One, Rancho Cucamonga, CA Business Administrator, March 2011 – Present

Small business admin assistant at tradeshow events to ensure customers are following appropriate compliance regulations when utilizing the Small Business Credit Card product by performing tutorials of online tools such as monitoring expenses, creation of cash flow charts, and revenue summaries.

Liaison to convention center staff, laborers, internal employees, etc., coordinating all aspects of logistics from travel arrangements, supply orders, previous year’s performance review, managing process of marketing material compliance and distribution to all attendees, ensures functionality of Wi-Fi at booth for applications, sales tracking, set-up and take-down of booth, and final report summaries end of each event.

Conducted on-site visits to convention venues for potential participation in future tradeshows, evaluating booth(s) location(s) for traffic to ensure the most effective booth choices that would optimize ROI.

Educated customers regarding current memberships and enhancements to the services available, including value- add services such as website development assistance, on-line marketing and e-commerce solutions.

Responsible for maintaining and updating the client database utilizing Microsoft Office Suite (Word, Excel, PowerPoint,) as well as Adobe.

NationWorks, Inc., Newport Beach, CA Executive Administrative Assistant, Aug 2009 – March 2011

Responsible for answering phones, 70 wpm, data entry, supply orders, producing client quotes, coordinating interoffice schedules, and utilizing Microsoft Office Suite (Word, Excel, PowerPoint,) as well as Adobe.

Coordinated and prepared owner’s travel, took meeting notes, created and updated contracts, and scheduled client appointments.

Responsible for collecting client payments and communicating with outstanding accounts.

Maintained customer databases, company event calendar, pricing information, organized and filed new client profiles.

Assigned a personalized calendar for each client based on current financial situation and primary goal/s, and implementing a payment plan accordingly.

Wrote quarterly newsletters, Business Summaries and At a Glance Press Kits. This included business summaries utilizing Excel and Power Point to provide financial analyses of performance via charts and Excel spreadsheets. DRIVE Fitness Design, San Diego, CA Business Development Coordinator, June 2006- Aug 2009

Business Development Administrator responsible for data entry, phones, faxing, meeting notes, organizing company email inbox, Microsoft Office Suite, Adobe, website updates, and facilitating company presentation meetings.

Responsible for pre-construction introduction calls, setting up meetings, preparing materials (including cd preparation) for bid presentations to general contractors, engineers, architects & development personnel.

Coordinated with project managers, superiors and designers to ensure accurate timelines for project walk-throughs, plan deadlines, payments and equipment orders.

Liaison between DRIVE designer and potential client to ensure accurate specifications to prepare materials (cut sheets, 3D CAD layouts, multiple lines of equipment and cost options, finishes, contracts, overviews) for follow up meetings.

Created and responsible for project forecasting sheet, detailing client payment receipts.

Created and updated contracts, overviews, client workbooks, new invoicing system, & marketing letters.

Prepared and sent company media kits for distribution via email and paper to prospective clients. OTHER RELEVANT EXPERIENCE:

Construction Project & Administrative Assistant J.O Stiles, Jan 2007- March 2011

Office administrator and assistant to the Head Forman, responsible for phones, files, website updates, maintaining marketing database

Coordinated schedules for work meetings including walk-throughs and architectural planning

Liaison between contractors and company to ensure completion of contracts and payments EDUCATION:

UCSD, Bachelor of Arts, Communications, June 2003, G.P.A. 3.4 with Provost Honors

UCSD Marketing Extension Continued Education

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