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Project Manager

Location:
St. Louis, Missouri, United States
Posted:
November 03, 2018

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Resume:

DARSHAN SINGH

ac7lkt@r.postjobfree.com

319-***-****

SUMMARY

Darshan Singh is an effective communicator who has a solid understanding of the IT processes involved in Global IT delivery models and is experienced working with both on/off shore teams, and effectively prioritizing and planning. Darshan is looking for an opportunity to continue to expand his career prospects, with an organization with a global reach and delivery. Darshan is SAFe Certified and very well versed in the Agile process, and leading teams to an effective Agile project delivery. Darshan helped in the Agile Transformation at Express Scripts and led several teams in Agile environment at Mastercard. Darshan has strong knowledge on Express Scripts systems and process and spent 8 years with Express and played major role in DoD Tpharm, WellPoint and Medco Integration.

PROFESSIONAL SUMMARY

SAFe 4.0Thin Agile Certified

Proactive, performance-driven IT professional with more than 15 years of IT experience

Extensive experience in SDLC using Waterfall and Agile (Scrum) methodologies.

Great understanding of Agile Manifesto, Frameworks and Principles.

Strong knowledge on Mainframe Platform – COBOL, DB2, JCL, SQL, CICS and FTP. 6 Years of Mainframe Development and 6 Years of Mainframe QA experiences

Experience in Creating Product Plan, Schedule, Estimation. Monitoring.

Extensive Experience in Different Tools Quality Center, JIRA, Rally, TDP - IBM Rational, Rest API

Experience of working in the Global Delivery Model for more than 8 years and has experience in handling multiple projects at a time both at Offshore and Onsite.

Proactively monitor customer insights and production issues to seek quality feedback and improve processes to enhance quality of the product.

Interacts with technology staff including Developers, DevOps Engineers, Product management (Product Owners), and Program management to identify scope of projects and engage in creating Project plan, schedule, monitoring & execution of projects till closure.

Good Exposure to Global Delivery Model, done resourcing, planning, estimation, performance appraisal, team building for 50-60 resources at Onsite & Offshore.

Extensive Experience in technical tasks (such as implementing automated testing, or exploring and qualifying innovative technology) as well as process-related and documentation tasks (such as reviewing and endorsing compliance documents or release documenting).

Zeal to learn modern technologies, applying thoughts in an effective manner.

SKILLS SUMMARY

Project Management: MS Project 2010, MS PowerPoint, MS Excel, MS Visio, MS Project Plan, Clarity, Waterfall & Agile/Scrum Methodology

Operating Systems: WINDOWS, UNIX, MVS (OS/390, Z/OS), IBM Mainframe

Application Development:MQ Series, UNIX scripting, REXX, COBOL, JCL, SQL,

Database Technologies: DB2, VSAM, MS-Access, & Data Warehouse (BIG Data)

Tools and Utilities: Rally, JIRA, SPUFI, File- Aid, Expeditor, TSO/ISPF, Test Director, QMF, ENDEVOR, Abend Aid, FTP, Clear Quest, Quality Center, Citrix, PCF and Clouds

TECHNICAL EXPERIENCE

Sr Scrum Master/RTE

(consultant)

Aug 2017 – Present

MasterCard

Saint Louis, MO

Handling multiple teams across applications such as Data Services, API and Business Intelligence.

Managed the role of Release Train Engineer for new train across Business Intelligence.

Worked as an Agile transformation coach/consultant where Scrum, Kanban techniques were applied along with some SAFe principles.

Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team. Placed substantial efforts on team member role training, time-boxing and providing strong metrics for all players.

As a Scrum Master for 3 separate teams, identified process changes required to accelerate development and remove major impediments. Facilitated Scrum of Scrum calls following agile process.

Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs.

Responsible to remove impediments, as these projects relies on the data from multiple departments, hence requiring constant, effective communication to unblock the team and make sure the team remains on task at hand.

Conducted Sprint retro to improve the communications and quality for the team. Helped team to achieve high performance goals with continuous improvement.

Coach external team in agile process and educated them agile principals and benefits. Worked extensively with Data Delivery and Product Owners to priorities the work in iterative ways

Kept the teams focused on the sprints priorities, business values, and protecting team from over-committing

Communicated team status/progress via Release/Sprint Burndown charts, Story Acceptance rate and defects and make sure the stakeholders are aware of what is going on.

Built the team's agile knowledge and empower the team to make process improvements captured in sprint retrospective meetings.

Rally/ALM tool is used for Agile Scrum to track the team activities.

Frequent follow up and friendly reminders to the team on updating Rally/ALM tasks on daily basis for more accurate reporting.

Worked with product owner during the Sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint.

Performed an active coaching role for organization wide agile implementation and embracement.

Plan, forecast, and manage project staffing, and allocation of resources, scope management, timeline recommendations.

Conducted PI for Data Delivery Release Train.

Create PI objectives and identified dependencies within all release train and external team.

Conducted confidence vote for PI objectives for multiple team and stakeholders.

Help team to setup Cloud and PCF as per company objectives.

Analyst /Scrum Master/Project Manager (Consultant )

July 2009 – Aug 2017

Express Scripts Inc.

Saint Louis, MO

Worked on multiple Application such as Billing Systems, Data Warehouse (Big Data), Claim Processing

Plan, forecast, and manage project staffing, and allocation of resources, scope management, timeline recommendations.

Manage complex and large project for DoD (Tricare) and Wellpoint in Express Scripts.

Coached, Trained and helped team agile transformation from Waterfall.

Was part of initial few teams identified for Agile transformation, improved process for Agile by removing waste & approvals process.

Active Participant in Scrum of Scrum meeting to discussion across team issue and overall Enterprise Agile planning & improvements. Lead daily stand-ups and scrum ceremonies for two scrum teams.

Capacity Planning, Estimation, Scheduling, Delivery supervision, status reporting, managing cross team dependencies, facilitate system test activities and necessities by coordinating with business, development & pre-production groups.

Facilitated Release Planning, Sprint Planning, Backlog Refinement, and Retrospective meetings

Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs

Rally/JIRA tool is used for Agile Scrum to track the team activities and create metrics for business and management.

Created detailed project Plan with Estimation, Resourcing, Scheduling etc.

Created CRs for scope and schedule change.

Make sure that projects are compliance audited as per ESI PMO.

Test Requirement gathering, Analysis using Technical/Functional Specification Documents, Test strategy formulation, sign-off and Design, development of test plans based on high-level and detailed designs.

Engaged in consulting services to clients that include project/program management, business process improvement, application development and implementation, and mentoring/leadership for project managers and business analysts.

Responsible for preparation of Functional conditions and reviews of all the QA related documentation prepared by team, Maintenance of QA controlled environments and Perform root causal analysis for all the post-production issues.

Built a team of 30 in one month with proper functional training to deliver more than 80 service requests in three months for the pilot project in BV/CERT Testing.

Involved Preparing Post-project review documentation and perform root cause analysis for all the post-production issues.

Reviewed and Approved Post-project documentation for the official closure (GO/NOGO) of the project.

Coordinated with all the technical and Business teams to ensure implementation of solution that best addresses customer needs.

Created Mainframe JOBS, Procs, using JCL for QA Testing on Legacy ESI /F14

Extensively used DB2, SQL and COBOL program to for Defects, Test Scripts and Test Planning

Mainframe Analyst (consultant)

October2008 – June2009

BlueCross BlueShield

Chicago, IL

Project: Financial Suspense Systems

FSS (BCBS IL- Financial Suspense Systems) - The Subrogation Recoveries process project involves replacing the current in-house system, the Advanced Reimbursement Management system (ARMS). The new system Troveris, which will be leased to HCSC by Healthcare Recoveries, Inc., has enhanced functionality to provide HCSC with the ability to increase the number of active Reimbursement/Subrogation cases, ultimately increasing recovery dollars. In first phase (called dual process) both the systems will be active, later, the ARMS system will be retired.

Consulted with functional business areas to determine technical solutions. Created RTM (requirement traceability matrix).

Set up use cases, diagrams and documentation as input to test resources.

Advised and facilitated testing efforts of business users during UAT.

Created design and functional specification when required for the enhancement.

Provides testing and defect reports to project sponsors, quality assurance and business managers.

During the migration project, tested all utilities, jobs and procs with new naming conventions successfully within limited time frame.

Set up new regression cycle containing 270 jobs, 46 procs, and parmcards for both CICS and IMS. It helps in consuming less time while a new built comes.

Extensively used File-Aid for creating input files for testing on regular basis.

Provided 24/7 support at the time of implementation to the Plans.

Fixed defects closed in review test defect form and tracked reworked efforts.

Assisted users during user acceptance testing provided data when required and scheduled special batch runs to execute programs being tested.

Peer Review for Test Plans, Test Cases etc.

Involved in testing using Debuggers(Xpeditor)

Estimated effort and allocation of tasks to team.

Monitoring Quality Center and Clear Quest on daily basis for the status of test execution and report to the client manager.

Aided in issue tracking and status management to resolution.

Mainframe Developer (consultant)

May 2008 – October2008

Well-Point

Los Angeles, CA

Project: NPI (National Provider ID)

NPI (National Provider ID) - As per the American Medical association each health provider should have a unique ID. As per regulation all old provider ID has been converted to NPI (National Provider ID). The new claims should be processing with NPI instead of Legacy ID.

The purpose of the project was to enhance WDS (WellPoint Dental System) National Provider Identifier for both Billing and Rendering Providers. Project was also aimed at identifying the License number for Providers and enhances the NPI registration process to identify and register Location level NPI. IMS database was converted into DB2 database.

As Onsite Coordinator / Tech lead, co-ordinate and track the project activities to direct the project to a successful implementation.

Understand the client’s business and the business requirements and translate it into Functional and System requirements.

Interacted with end user and client for Requirements Analysis.

Analysis and Designing of system technical architecture of the system and the related interfacing systems

Consulted with functional business areas to determine technical solutions. Created RTM (requirement traceability matrix).

Provides testing and defect reports to project sponsors, quality assurance and business managers.

Provide necessary support to the users to carry out UAT and SAT.

Preparing of Unit Test Plan, Unit test scripts and Test Cases.

Good exposure to Membership (File), Plan Code, Provider (File).

Extensively used of SQL( In programming as well as in Spufi and QMF)

Coded COBOL programs and procedures to generate reports

Converted COBOL IMS module to COBOL DB2 module.

Involved in EDI testing and routing claim to and from EDI (837 and 835 format).

Promoted production jobs and procedures into production using CA-7.

Giving 24/7 support to the existing applications

As a team member involved in Analysis, Coding, Reviewing and Testing

Prepared impact analysis deliverables when required by client.

Used Changeman as configuration management tool

File transfer from production to development using FTP.

Extensively used MS- Access 2003 and MS-Excel 2003.

Testing and maintenance of new and existing Batch and Online programs using Xpeditor, Changeman, File Aid, MVS NOMAD, Spufi and QMF

Mainframe Developer (consultant)

July 2006 – April 2007

Care Mark (CVS)

Noida, India

Project: Mail Order Processing

Created the low level design of the application

Preparation of Applications and Components

Interacted with end user and client for Requirements Analysis.

Analysis and Designing of system technical architecture of the system and the related interfacing systems

Involved in enhancements of existing modules.

Prepared impact analysis deliverables when required by client.

Promoted production jobs and procedures into production using CA-7.

Giving 24/7 support to the existing applications.

Good exposure of CDH processing.

Extensively used of SQL (In programming as well as in Spufi and QMF)

Good exposure Test director.

Good exposure to Membership (File), Plan Code, Provider (File).

Coded COBOL programs and procedures to generate monthly and weekly.

As a team member involved in Analysis, Coding, Reviewing and Testing

Coded new COBOL MQ Series programs to communicate with User Interface program (JAVA).

Coded new COBOL CICS DB2 programs for monthly and quarterly release.

Used Changeman to create package.

Used SuperCE to compare files.

Used Changeman as configuration management tool

File transfer from production to development using FTP.

Testing and maintenance of new and existing Batch and Online programs using Xpeditor, Changeman, File Aid, MVS NOMAD, Spufi and QMF

Preparing of Unit Test Plan, Unit test scripts and Test Cases.

Peer Review for Coding, Test Case, Test Scripts etc.

Development and testing using Debuggers(Xpeditor)

EDUCATION

Bachelor of Engineering in Computer Science and Engineering

2003

VTU, Bangalore, India



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