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Project Manager Management/Scrum Master

Alexandria, Virginia, United States
November 03, 2018

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Address: **** ********** ***, ********** ** 22315 Email: - Cell:- 202-***-**** Summary

Ø 15 years experience in various roles in I.T strategic international leadership, project & program management functions to coordinate and complete projects using project plans, implementation plans, schedules, setting deadlines, creating budgets, forecasts, team building, assigning responsibilities on delivery projects in the software development life cycle using agile and waterfall methodologies

Ø Certified Scrum Master (CSM) with a servant leadership style & expertise in diligently applying agile principles and practices (stand ups, iteration & sprint planning, backlog grooming, user stories, story pointing, velocity, burn down metrics, agile games, tasking, cycle time, show cases & retrospectives to solicit feedback for continuous improvement Ø Exceptional leader talented at conflict resolution, strategic thinking and team motivation. Technically-savvy with outstanding relationship building, coaching and presentation skills.

Ø Excellent communication, negotiation and management skills with experience working with top executives and teams in diverse cultures Education

• Masters in Business Administration: University of St Thomas St Paul, Minnesota U.S.A: 2008

• BSc (Computer Science): University of Dar es Salaam, Tanzania: 2002 Certifications: Certified Scrum Master: Scrum Alliance U.S.A Skills

§ Project Management

§ Agile life cycle

management (ALM)

§ Capacity planning

§ Team player, self


§ Certified Scrum Master

§ Strong verbal & written


§ Strategic leadership

§ Conflict resolution

§ Self-motivated

§ Strong attention to

detail and results

oriented to deliver on


§ Defect management

§ Data analysis

§ Change management

§ Risk management

§ Scope & scheduling

§ Project planning


§ Transitioned a team of Quality Engineering leadership to agile; where I improved their portfolio management to be able to track and deliver initiatives in a more timely manner which improved their turn around response time by 90%

§ Was a Project Manager on a web and mobile application (UI Toolkit), that was voted by the customers to have the best ‘quality’ with minimal defects for 2012/2013 saving us over $500,000.

§ Supervised team of 40 staff members to rollout a new anti-virus to 5000+ employees in 6 weeks to replace a very old application that was obsolete. The company saved over $1.2 million by dropping the old application and we delivered the product a week earlier

Agile tools used:

• Rally, Google Suite, JIRA for reporting, planning and tracking, Trello & Confluence for project collaboration 2


Global Program Manager, CIO Office (Jan 2017 – Jan 2018) Project Manager/Scrum Master: Lead Consultant (Jan 2015 – Dec 2017) Company: ThoughtWorks, software consulting industry

• Facilitate daily stand ups, sprint and release planning, backlog meetings for story sizing/creation, show cases & retrospectives to share feedback, communicate roadblocks to management

• Work with delivery team, Product Owner and stakeholders to create the Product backlog, size the stories and agree on acceptance criteria in line to the goals and objectives

• Strategic visionary leader for the overall program of initiatives to change the office experience for our clients and employees across all offices in Thoughtworks

• Capture tasks in JIRA & provide audits, reports and data validation

• Start the difficult discussions around scope creep, risk mitigation, change management

• Actively participate in Scrum of Scrums in collaboration with other teams

• Create data driven reports to guide team in implementation (e.g. burn down charts, velocity) Senior Agile Project Manager /Scrum Master (April 2013 – Dec 2014) Senior Quality Consultant (Feb 2011 – Mar 2013)

Company: United Health Group, health insurance industry (Fortune 500) – Atlanta, Georgia U.S.A UnitedHealth Group is a diversified health care leading company worldwide

• Facilitated daily standups, backlog grooming, retrospectives, prioritization, iteration kick offs, planning, validating user stories

• Worked with Product Owners, delivery team to create and size product and release backlogs

• Remove blockers by always digging deeper as to how an issue has risen and what the solution is or how it can be triaged ; an agile coach to help educate the expectations around agile

• Oversaw that agile best practices are being conformed to from a project/team level

• Resource planning, budget and forecast for upcoming client projects

• Monitor scope creep, risk mitigation, change management Sr. QA Analyst/Project Lead (Jan 2010 – Feb 2011)

Company: Wells Fargo, financial services industry (Fortune 500) – St Paul, Minnesota U.S.A Wells Fargo provides banking, insurance, investments, mortgage and finance services (

• Tracked metrics & project outputs to manage tight schedules; expectations and timelines

• Provided project plans, budget estimates and participated in forecasting 3

• Led projects on mergers and acquisitions to strategically merge them into one platform

• Maintained relationships with customers & vendors through biweekly meeting to communicate updates

• Mentored and trained new team members on application business rules or career paths

• Conflict resolution & removing roadblocks to facilitate a healthy work environment

• Coordinated testing activities, defect management & defect tracking for reporting bugs Software QA Engineer & Project Lead (July 2008 – Jan 2010) Company: RSM McGladery (Consulting, – Minneapolis, Minnesota U.S.A

• Set clear expectations and proactively communicated project status, issues and risks to stakeholders

• Led test execution to ensure completion to meet project deliverable timelines

• Management of test scenarios, test scripts, test plans, and test strategies

• Facilitated code reviews with developers, to validate test scripts pre and post deployment

• Performed regression testing on existing applications

• Led delivery efforts for the client projects and was middle person, data validation by querying databases Senior Business Analyst & Project Manager (June 2007 – July 2008) Company: Travelers insurance (Insurance, – St Paul, Minnesota U.S.A

• Provided leadership, expertise and consultation to the team on project strategies

• Effectively communicated risk mitigation plans, exit strategies and back up plans for deployments

• Managed projects timelines and customer requirements

• Subject Matter Expert, provided feedback on text execution & project implementation

• Mentored and train new staff members & business on new testing standards

• Provided signoffs, approvals and support for QA, UAT and Production testing

• Led meetings for test planning, defect management to set appropriate goals Software Developer (Feb 2005 – June 2007)

Companies: Watson Wyatt Worldwide (software consulting) St. Jude Medical (healthcare industry) – St Paul, MN

• Design, develop system application, procedures and standards

• Manage deployment of code to QA, UAT, PROD environments

• Document and maintain the software process, methodologies and lifecycles

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