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Sales Management

Franklin, Tennessee, United States
November 03, 2018

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J. Mark Tumblin 615-***-****


Visionary and resourceful top tier executive uniquely qualified in healthcare information technology having advanced degrees and experience in both clinical and technology delivery. Focus the last 10 years has been on comprehensive collection and analysis of data for the development of groundbreaking product delivery in healthcare analytics serving some of the largest healthcare enterprises in the country. Self-motivated IT professional, with a strong entrepreneurial drive and presence in the industry. Ability to deliver best practices and analyze emerging technology leading to solutions to support business trends, goals and strategies; and translate the findings into an effective technology vision for delivery.

Accomplishments: CIO/CTO/VP of IT/ Director of Healthcare IT Development

25 years’ experience in acute and ambulatory delivery of Health Information Technology

14 years successful IT consulting in HIT, Business, Finance, Product Development and


Extensive work with the Nation’s Health Plans on Population Health and Data Analytics SaaS


Revenue generation of more than $3 million in the first six months Symphony

Established a comprehensive EDI platform saving $31,000,000 Press Ganey

Transformation of Tenet Hospital EHR System platforms, personnel, process and support

Sales cycle and distribution dynamics, resulting in a $70,000,000 reimbursement LifeWatch

20 EHR consulting services engagements for HIT Selection in the Acute and Ambulatory space

Engineering, sales teams, new partnerships and strategy, $38,000,000 pipeline ePartners

Achieved $4,000,000 in sales year two at Physion an Electronic Medical Record Company

Responsible for product marketing initiatives for more than $250,000,000 in sales at Roche

Led Technology Transformation of Information Management Systems in high volume healthcare


Symphony Performance Health, Press Ganey, Lifewatch, CareHere, Cerner in multi-tiered product


Proficiencies and Organization Skills:

Management Experience: Belief in coaching and mentoring passion and enthusiasm by showing rather than telling and working by example in staff development focusing on clear objectives and business continuity. Attentive and consistent in professionalism and demeanor to the client. Develops high performance teams instilling ownership at every level and I am relationship and results oriented with a track record and focus on deliverables and outcomes through my problem-solving abilities. Maintains strong verbal and written communication skills and am proficient in the Microsoft stack and technical and management skills. Self-motivated while keeping up a fast-paced environment. Builds teams that collaborate with Subject Matter Expertise to provide user friendly, high quality outcomes motivated by a passion for perfection.

Domains: Acute, ambulatory, long term care management, insurance providers and laboratory

information systems workflow (EMR, EHR, EDI, HIE, ERP, LIS) Frameworks, Telemedicine,

Functions: Consulting, Corporate Strategy, Network Engineering, Multi-tiered Product Development Teams, Infrastructure Build and Management, IT Data Architecture, SDLC, Agile Development, Scrum Methodology, Software Engineering Development, Quality Assurance, performance management, Interoperability

Proficiencies: Technology Innovation, Computer Science, Product Engineering, DevOps, Clinical Workflow Analysis, User Experience Design, Big Data Architecture, Database Design, IT Service Management, Revenue Cycle Transaction Processing, Supply Chain Management, Claims Data Transactions, Migration Management Skills, Cloud Application Migration, IT Operating Model, Real-Time Data Management, Regulatory controls, Core/Quality Standards, business process assessment, operational workflow, Revenue Cycle, supply chain management, Infrastructure build or reorganization, RFIs/RFPs generation, Complex Contract Negotiations, define roadmap for success, strategic plans, vendor relationships management, product portfolio management, Operational Delivery of Population Health Management, Strategic Health Plans, ACOs, Core/Quality Measures, Patient Satisfaction, Content Management, enterprise software level reporting, and regulatory statistical analysis, Capital Budget Development. Implementation, Training and support, customer support and User Group Meetings, f

Aptitudes: PMP, Sarbanes Oxley, Business Case Development, Vendor Management, Change Management, PMP, ITIL, CISSP, define roadmap for success, strategic plans, vendor relationships management, product portfolio management

Skills: Microsoft .NET Frameworks, C#, Java, PHP, Microsoft .NET, C#, Sql, Sql Server, My Sql, Jira, Web Services, SAS, Hadoop

Systems Enterprise Software Security measures CISSP, HIPAA, PCI, OIG Facing, SOC, PEN, SOC2,

risk assessments/mitigation consulting, disaster recovery

EMR Proficiency: Ambulatory: Meditech, Cerner, McKesson, Epic, Siemens, CPSI, HMS,

Eclipsys/Allscripts Acute: Athena, GE, eClinicalWorks, Practice Fusion, Greenway, Advanced Data

Systems, Advanced MD, Allscripts

Professional Experience

ASCENT HIT LLC Principal/CIO 2002-Present Collectively Franklin, Tennessee

A Highly specialized Medical Information Systems, Engineering and Consulting Company serving the Healthcare community with management and information technology services and solutions with high quality outcomes. Collaboration with North Highland, Wsquared, LBMC, Cloverlock and Champ IT in a network of HIT consulting delivery in all healthcare and business. Highly specialized delivery of business assessment, requirements analysis, technology delivery

CIO Positions under Ascent HIT

North Highland Affiliate Nashville, TN for interim CIO multiple companies in cloud based IT infrastructure design, departmental SDLC Methodologies, personnel delivery, staffing, policies and procedure, budgeting, risk management

CCS: Run product roadmap development teams, Quality Assurance, EDI Teams, help desk teams, IT Service

Management, Policies and Procedures formulation, EH configuration and reorganization for scalability

Bonded Filter: infrastructure, network security, capacity planning, Daily Operations, Policies and procedures, supply chain management, resource management, Complex Contract Negotiations, create data warehouse processing for BI, and revenue cycle architecture

Ascent HIT Tenet Health Interim CIO, San Antonio, Texas Technology management consulting of 6 hospital chain merger focusing on EHR/EMR selection, implementation Training and integration, system performance improvement, resource allocation IT Infrastructure development and Regulatory Controls, Contract Negotiation, security technologies, Sarbanes Oxley, applicable laws and Compliance, Directed IT Operations supply chain management, Claims Transaction Processing, and EHR implementation training and transition from McKesson to Cerner

Ascent HIT Specialists on Call Interim CIO, Baltimore MD Largest Delivery of Telemedicine in the US

Directed the system design, build, Quality Assurance and delivery of IT Infrastructure data center consolidation,

Contract Development and Negotiations, Cloud design, EHR and mobile applications delivery, wound care delivery

system security and Risk Assessment, and regulatory compliance

Selected and implemented system wide EMR vendor and interfaced with nationwide network of telemedicine

Built IT/ implementation and training teams for maintenance /support of EMR, Regulatory Compliance, configuration

Wsquared BioTech Prosthetics Interim CTO Prosthetics and Orthotics with network security build and scale of IT and EHR

Directed the selection of EMR for the network protocols of 30 practices nationwide with IT infrastructure, programming

Languages, Operational Governance of Process and Procedure formulation and daily operations leadership,

Ascent HIT CareHere: VP IT Care Centers nationwide Transformed the IT department into an enterprise solutions delivery of hardware and software delivery Quality Assurance, an integrated patient routing information system to include EMR, LIS, business intelligence systems enterprise architecture. Maintain data center, security measures, risk management

Ascent HIT, HIT Solutions Group Interim CIO Largest EMR system for the Delivery of Nephrology and Kidney Dialysis

Led 15 man engineering team in Agile Development with Kanban redesign of EMR Platform to .Net with implementation

Training and delivery of Saas Solutions

EDI Platform development and operational governance delivery of process design and procedure and applicable laws

Ascent HIT Southeast Cancer Network CEO/CIO Largest Oncology Network in the Southeastern US

Orchestrated EMR selection, IT Infrastructure expansion, cloud and Clinical, Services Relationships of 300 locations

Led daily operations, strategic direction on new business development, project delivery, and IT support

Equity owned Permanent Positions 2002-2016

Symphony Performance Health Chief Operating Officer/Sr. Vice President of Operations/ IT, Alpharetta, GA

Population Health Organization to the Payer Community supplying big data analytics tools to physician providers to maximize patient care and reimbursement incentives through analysis of clinical and transaction processing data.

• Corporate Liaison to Executive staff of all major Health Plan Companies in the delivery EDI and analytical design

• Led in the high profile, high priority, product development of Population Health Services Saas Solutions to 30

organizations 10,000 physicians, 5 million lives

Security Officer with CISSP, Information Security, risk assessments, security policy and governance development

Press Ganey Chief Technology/Software Development Officer South Bend, Indiana

Largest collaborative of Patient Satisfaction and Quality/Core Measures in the US with $1,400,000,000 in revenue in a large data analytics mainframe Oracle environment with conversion to individual cloud hosting with MSFT Stack

Directed all IT infrastructure redesign for scalability, managing more than 100 development engineers with a cost effective Financial Management of a $12,000,000 OpEx and $35,000,000 CapEx Saas Solutions delivery

Established a comprehensive EDI platform in 11 weeks, saving $31,000,000 in technology costs creating a national repository for clinical healthcare data and regulatory reporting in a high volume non-mainframe environment.

Developed highly skilled, Agile, Kanban, cross-functional teams in 6 locations focusing on timely deliverables in design, build and delivery of healthcare analytics for Core/Quality Measures, predictive modeling, patient discharge, readmission tracking, and actuarial analysis. Led collaboration of development and operations teams

LifeWatch Chief Information Technology Officer, Rosemont Illinois

Largest Cardiac Monitoring and Manufacturing company in the US.

• Directed product management, development and launch, in the design, manufacturing, and delivery in creating an innovative cardiac atrial fibrillation device with patient level reporting, mobile applications services and innovation in wireless mobile tablets and handheld technology. Led sales, PMO, regulatory compliance, product marketing

• Implemented sales strategy resulting in $70,000,000 in reimbursement in year two managing $15,000,000 OpEx Budget

• Led the sale of the technology division in excess of $15,000,000 to National Oncology Network

ePartners Director of Healthcare Solutions

Largest Microsoft Gold Partner in the delivery of Dynamics Customer Relationship Mgt, ERP, and Great Plains

Directed healthcare technology in the development of ERP, Accounting, HR, Payroll, Materials Management, Claims Data Transaction Processing, for small- to mid-sized hospitals in Cerner's Millennium hospital supply chain management

Developed sales teams, new partnerships and strategy, resulting in a $38,000,000 Community Health services pipeline.

Created the first comprehensive system for patient tracking in healthcare market in ERP, Supply Chain, Revenue Cycle


PHYSION INC., Brentwood, Tennessee, Founder, President, and Chief Executive Officer, 1994-2002 Enterprise sales for the nation’s first comprehensive Electronic Medical Records System. Designed and implemented the first Mobile LIS for the AMA. Distributed Nationwide on Monarch Chemistry Analyzers. Achieved $4,000,000 in sales year two

ROCHE DIAGNOSTIC SYSTEMS, Indianapolis, Indiana, Clinical Specialist and Regional Manager 1982-1994, Managed ten specialists and held responsibility for more than $250,000,000 in sales to wound care, clinical and toxicology clients.


PhD Healthcare Information Technology Management (pending)

MS Computers Science HIT Management Capella University

BS Physical Sciences/Clinical Toxicology University of Tennessee

BS Chemistry Biology David Lipscomb University


Affiliations: Healthcare Information and Management Systems Society HIMSS, Rotary International Paul Harris Fellow, Room in the Inn, Troop Committee Chair BSA 137, BSA Eagle Scout Review Board, 2015 Humanitarian Aid and Trek of the Khumbu Region of Nepal to Mt Everest


American Healthcare: Bracing for the Perfect Storm Healthcare Reform: Big Change or Small Change?

American HealthCare: Crisis or Complacency? Healthcare Reform Is a Change in IT

Healthcare by the Numbers Healthcare: Let the Games Begin

Health Information Technology Reforms Healthcare Power to the Patient

Healthcare House of Cards Big Wheel Keeps on Spinning in Healthcare

The Healthcare Hole Gets Deeper Which Tail Is Wagging the Healthcare Dog?

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