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Malvern, Pennsylvania, 19355, United States
November 03, 2018

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Jim Bakken

** ***** ****, *******, ** *****



Over twenty seven years of experience in purchasing, expediting and sole sourcing of equipment, spare parts, labor and contract services. Sourced and established vendor relationships leading to external and internal cost savings, schedule adherence and quality assurance while maintaining customer satisfaction.


Innovative Solutions and Support (IS&S) Exton, PA 2007-2018

Senior Buyer

Purchased electronic parts for all IS&S flight panel products – including all hardware, wire, power boards, office supplies and equipment upgrades for in-house equipment. Found alternate equivalent parts when original parts became no longer available. Worked with suppliers, IS&S Engineering and in-house Quality Assurance and Control to ensure product acceptability.

Managed sole source contracts with leading suppliers of power boards, electronic parts and office supplies which resulted in net savings of $150,000 annually.

Expedited parts on order to improved delivery schedule when customer need dates changed. Interfaced with suppliers to track and update purchase orders with new expedited delivery dates. Co-ordinated Return Manufacturer’s Authorizations (RMAs) for defective parts or wrong parts provided by suppliers for credit to buyer.

Established and documented in IS&S system qualified suppliers list based on product certification, cost and availability. Worked with in-house Accounts Payable and Quality Division to ensure suppliers met IS&S quality standards. Prepared bid documents, selected bidders and issued purchase orders.

Supply Force, King of Prussia, PA 2004-2007

Buyer for Fulfillment Services Division

Purchased equipment, repair and services for EDS for Daimler-Chrysler, American Airlines and Louisiana-Pacific sites in the US and Canada.

Multi-bid and worked closely with vendors to get best possible pricing. Saved one customer approximately $100,000 annually.

Expedited emergency orders on Saturdays, working closely with customers, vendors, shipping companies and warehouse locations to get parts delivered on a same or next day basis to avoid plant shutdown.

Pierce Technology Services, Inc., King of Prussia, PA 1993-2004

(formerly Forgent Networks, In. and Vtel Corporation)

Buyer for Global Services Division

Pierce Phelps, Inc. Philadelphia, PA 1990-1993

Customer Service Administrator 1991

Expeditier 1990

Jim Bakken 610-***-****


Experienced in MS Excel, Access, Clarify, Visual, Great Plains, Oracle, Eclipse, Symix and Minx.


Millersville State University, B.S. Education


ISO certification

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