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Manager Customer Care

Location:
Doha, Doha, Qatar
Posted:
November 02, 2018

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Resume:

YUSUF KASOZI

QATAR- Mob No.: +974********, Email ID:ac7lbz@r.postjobfree.com.

AGE : 40 YEARS

NATIONALITY: UGANDAN

I am a highly competitive and enthusiastic property management professional with 14 years interface aiming at adaptability, customer care, versatility with administrative and facilitation skills to keep the project focused on its objectives, acting as the liaison between the project team, subcontractor, customer and upper management, Ability to multi-task, prioritize and flexible with changing business needs in a team environment.

EXPERIENCE

JUNE-22-2005 TO APRIL-10-2014

OWNER /DIRECTOR, maks digital solutions mutungo.

Pc buildings (computer repairing), software uploading, media uploading, phone repairing, secretarial services.

12-APRIL-2014 – CURRENT

BUILDINGS COORDINATOR, naaas group for real estate management&development.

Managing hazardous waste disposal, recycling programs and coordinating environmental health and safety programs.

Resolving building problems whereby I serve as a liaison between company employees and outside contractors called in to fix issues.

Dealing with all my assigned buildings mentainance requirements.

Providing advises and assistance to tenants and potential clients.

Delivering reports to the senior management on any findings

Undertaking regular buildings inspections

Ensuring that all operations team members are working to the required standards

Maintaining documentation records by making the daily schedules, weekly &monthly work outstanding and summaries, contract start -end checklists.

EDUCATION

DEC 1990

PRIMARY LEAVING CERTIFICATE, KAWOTO SAVIOURS PRIMARY SCHOOL

English,luganda,C.R.E,History,science,geography,mathematics (All compulsory)

DEC 1995

UGANDA CERTIFICATE OF EDUCATION (U.C.E), kAJJANSI PROGRESSIVE SENIOR SECONDARY SCHOOL.

Mathematics,English,Biology,geography,history,chemistry,commerce,art,C.R.E(All sciences Compulsory)

AUGUST 2018

BACHELORS DEGREE /REAL ESTATE MANAGEMENT (BA), UNIVERSITY OF MAINEFIELD

SKILLS

Good communication skills.

Computer literacy.

Time management

Customer care

Conflict management.

Strong written &oral skills.

Creative thinking.

Leader ship

ACTIVITIES

Scheduling facilities repairs to complete on time.

Provided monthly metrics using Excel documents, MS word & power point showing monthly data including, daily &weekly corrective work orders. Along with providing wrench time and prep time on a monthly basis.

Assisted in construction projects in coordination with facilities management.

Assisted in following contracts’ start-Ends and prepared the required documentation.

REFERENCES

MR TUAN MUHARA (OPERATIONS MANAGER)

TEL +974********

MR BASHEER THONIKARRA (ASSISTANT OPERATIONS MANAGER)

TEL +974********

ADAMS LUBEGA (FORMER MANAGER MAKS DIGITAL SOLUTIONS)

TEL +1-423-***-****



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