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Lakshmi Pentela Phone: 319-***-****

ac7lbf@r.postjobfree.com Status: USA Citizen

Summary

Diversified experience in the field of Software Testing & Quality Assurance. Strong knowledge of Software Development Life Cycle as well as Testing Methodologies and the Role of QA Tester.

Extensive experience in reviewing and analyzing Business Requirements, Technical Specifications, User Requirements, User Stories and writing detailed Test Plans, Test Cases, and Test Scripts.

Strong experience in all levels of testing such as Positive Testing, Negative Testing, Integration Testing, Functional Testing, System Testing, Regression Testing, & User Acceptance Testing.

Strong experience in fast paced agile framework. Actively participated in Daily Scrum stand up, Planning, Demo and Retrospective meetings.

Experience in compatibility testing on various mobile platforms such as iOS, Android devices to ensure that functionality working as expected.

Expertise in Insurance and Educational Testing Quality Assurance environment.

Expertize in Testing of QNXT Healthcare Claims Processing System. Involved in testing QNXT Member, Provider, and Claims Processing modules.

Expertise in Product Level Testing of PreACT, National Career Readiness Certificate (NCRC) products for both Business to Business and Business to Consumer interfaces.

Expertise in writing SQL scripts used in manual testing both front-end and back-end.

Ability to effectively use ALM, JIRA and TFS defect tracking tools and collaborate with development peers and project managers to see defects through to resolution

Experience in Preparation of Project/Test Summary/Status Report.

Extensive experience in coordination of testing efforts, responsible for test deliverables and issue escalations.

Involved in Bug Meetings and Go-No-Go meetings.

Good communication skills, interpersonal skills, working with team or individual.

Results oriented, with an ability to work with aggressive timelines and deliverables and to see any assignment to successful completion within the established project schedule. Education

Bachelors of Engineering.

Skills Summary

Testing Tools: HP ALM, Mercury/HP Quality Center, HP QTP 10.x, SOAP UI, TFS, Test Manager Defect Tracking Tools: Quality Center, Bugzilla, JIRA, TFS Languages: C, Java, SQL, PL/SQL.

Operating Systems: Android, iOS, Windows, Unix.

Scripting: SQL, JavaScript, Groovy Script

Data Bases: DB2, MS SQL Server, Oracle, Teradata, Microsoft Access, Mongo DB. Web Technologies: HTML, XML, QTI.

Business Tools: MS office, Microsoft Visio, QNXT, TOAD, SQL developer, Camtasia Studio. Configuration Tools: GIT, SVN

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Professional Experience:

ACT, Iowa City, IA March 2017 – November 2017

QA Test Engineer

ACT is a world-class leader in providing high-quality educational testing solutions to high school students. ACT provides student’s test scores and statistical data to the graduate colleges to indicate predictable academic performance. ACT provides various testing solutions to prepare high school students for ACT test. Involved in Product Level Testing of PreACT, National Career Readiness Certificate (NCRC) products for both Business to Business and Business to Consumer interfaces. Roles and Responsibilities:

Actively involved in Smoke testing, System testing, Compatibility testing, Responsive testing, Regression testing and Performance testing before deploying in the production on various platforms.

Extensively involved in designing, developing, execution and documentation of the Test Cases, and Test Plans for Product Level Testing by analyzing the User stories and Application.

Actively involved in Product Level Testing of PreACT, National Career Readiness Certificate (NCRC) products for both Businesses to Business and Business to Consumer interfaces.

Performed the Data-Driven Testing to check how the application performs the same operations with different data and analyzed the results.

Performed compatibility testing on various mobile platforms such as iOS, Android devices to ensure that functionality working as expected.

Actively participated in Daily Scrum stand up, Planning, Demo and Retrospective meetings.

Actively involved in analyzing detailed user stories and writing test cases as per test scenarios for product level end to end testing.

Worked as an End to End Test Point of Contact for PreACT and NCRC applications and interacted with other development teams to test End to End Test Flow.

Performed Production Volume Regression in order to find any last minute issues before the deployment to production, which reduced the number of issues in production.

Identify and prepare test data for PreACT, Paper and Pencil and NCRC applications.

Managed test cases and execute test cases on various HW/SW configurations, track defects in JIRA. Captured test configuration, test runs and report defects using JIRA.

Prepared Test Tracking metrics and involved in Sprint Signoff. Environment: Scrum (Agile) Methodology, JIRA, SQL, MS SQL Server, MongoDB, Magento, TA Scheduling, Operational Work Bench (OWB), Validus, Preach PNP paper validation and Postman. CIGNA, Nashville, TN May 2016 – July 2016

QA Specialist

Cigna Health Spring uses QNXT, a fully integrated, intelligent data processing and management information system for managed healthcare. I was involved in an application where user can fine the status of the member at any instance. This would help health insurance with its membership and claims Management information Tracking system, Finance and Utilization management system modules, which integrate directly with QNXT.

Roles and Responsibilities:

Reviewed Business requirement documents and functional requirements.

Formulated detailed Test Plan using Quality Center after analyzing business rationale and software requirement artifacts.

Performed the Back end Integration testing to ensure data consistency on front end by writing and executing SQL statements on the database.

Tested the changes for the front-end screens in QNXT related to following modules, test the QNXT batches (membership, Billing, Providers).

Used Quality Center & TFS for version control, tracking defects, enhancement requests, assign work activities and assess the real status of project throughout the life cycle. Page 3 of 3

Maintained Requirement Traceability Matrix (RTM) to make sure that test plans were written for all the requirements. Identified Test Cases to be run for Regression Testing and conducted Regression testing as and when new builds were made.

Analyzed and test data on different billing membership functionality manually and writing queries on database for validating data. Responsible for validating the Testing requirements with various stake holders- Business Analyst, County Workers, Architect Team and Business owners.

Managed the Test delivery of projects in terms of Test Planning, Effort estimation, Test Scenario and Case Preparation execution and defect reporting using Test Manager.

Prepared Test Closure documents after completion of projects and get Business sign off

Worked with the QA Supervisor to create the Level of Effort (LOE) estimate for all testing activities for the Quarterly Project releases.

Worked with Business Analyst, Developers, and DBA’s in defining detailed and reusable Functional, System Integration, and Regression test cases.

Assisted the Performance Engineer in determining business flows to be scripted and utilized in Performance/Load testing and automated Regression testing. Updated and executed automated Test cases for Regression Testing

Document all defects in the TFS defect-tracking tool in an accurate and timely manner.

Attend Defect triage meeting to prioritize defects along with Business Team, Actively participated in Daily Scrum stand up, Planning, Demo and Retrospective meetings.

Escalate all challenges to the appropriate resource(s) in a timely manner and through Daily Status Reports

Environment: Scrum (Agile) Methodology, Windows XP, Java, Oracle, Toad, QNXT, SQL, TFS, Rational Quality Manager, MS Office Suite (Word, Excel, PowerPoint), MS Project, TFS, Team Manager. NCS Pearson Iowa City, IA August 2014 – Apr 2015

Software Engineer

Project: PARCC

NCS Pearson is a world-class leader in providing high-quality testing solutions for a broad range of users. Pearson is the largest commercial processor of student assessment tests for K-12 schools in the U.S. and a leading provider of electronic testing services for professional certification and licensure worldwide. Roles and Responsibilities:

Analyze, plan, design, develop, test, integrate, implement and maintain the software.

Developed Functional Specifications and Created Design Documents, Software Test Plan/Cases.

Analyze, review and change the existing code/tests to increase efficiency, effectiveness or adapt to new requirements. Worked in the Development and Test team as per project need in various Scrums.

Developed testing strategies including preparing test plans and effort estimates.

Written Response Processing Logic and templates using Java QTI, (scoring) based on candidate's response. Developed assessment items with various interaction types using Xml, MathML, Latex, XHTML, JQuery and High charts Java scripting Libraries, by maintaining QTI standards, under supervision of Team Lead/ Manager.

Styling of Items has been implemented extensively using Html, CSS, and BootStrap.

Worked closely with Graphic designing teams to create the Graphics and Media files needed to support Items for better understanding and visualization for the candidate during the assessment.

Developed TestNav (TN8) CPU tools to bundle large volume of Items at once into individual Content packages.

Debugged and resolved issues during development and production phases. Published the approved items in the form of Tests to the customers.

Tracked defects in defect tracking tool JIRA. Captured test configuration, test runs and report defects using JIRA. Collaborated with development peers and project managers to see defects through to resolution.

Environment: Scrum (Agile) Methodology, Camtasia Studio, Snipping tool, JIRA, XML, XHTML, DHTML, CSS, Javascript, Java and QTP.

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