CHRISTAL BROWN

OBJECTIVE

Accounting Clerk / Payroll Clerk / Administrative Assistant / Hospitality Revenue Audit Clerk / Count Operations Clerk / Leasing Agent

EXPERIENCE

October 2018-Current Sylvan Homes, LLC Atlanta, GA

Leasing Agent

Presenting properties and provided amenities in a positive light to prospective tenants.

Acting as a landlord for property owners and help them navigate the property market.

Advertising available properties using a variety of media and promoting materials.

February 2018-September 2018 Secure Management Cleveland, OH

Administrative Assistant

Assist property management with the day to day operations and tenant relations through the coordination of tenant requests and administration of maintenance services.

Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and /or dispatch personnel based on immediate needs.

Provide tenants and vendors with assistance in in all aspects of scheduling building maintenance, communicating building procedures and supplying general building information.

Assist with the coordination of rent/lease collections.

Assist and administer lease agreements.

Dispatch tenant work orders; Maintain tenant work order email.

Handle tenant vendor and prospective tenant walk-ins.

Assist with tenant and vendor related interface as needed.

Maintained highly organized filing system for leases, tenants, insurance, certificates, vendors, buildings, drawings, contracts and service orders.

Provided a monthly report of financials for management.

July 2017-January 2018 Little Blessings Daycare Louisville, MS

Daycare Attendant

Supervise and monitor the safety of children.

Prepare meals and organize meal times and snacks for children.

Help children keep good hygiene.

Change the diapers of infants and toddlers.

Organize activities or implement a curriculum that allows children to learn about the world and explore interest.

Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime.

Watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents.

Keep records of children’s progress, routines, and interest.

October 2011-July 2017 Pearl River Resort Choctaw, MS

Administrative Assistant/Payroll Clerk (Count Operations Clerk)

Provide outstanding Guest and Associate service while performing their assigned duties, including interpreting and conveying information throughout the Resort.

Maintain strict confidentiality concerning the associated operations, events, records and personnel as required by Resort standards.

Serve as a point-of-contact and coordinator for all Hard Count and Soft Count operations, including arranging meetings and reserving / preparing the facilities.

Maintain and enter Associate’s payroll information for the assigned departments according to the established Resort procedures.

Maintain and document the assigned Associate’s attendance records by annotating, but not limited to; Paid Time Off (PTO), scheduled vacations, Leave of Absences, tardies, sick days, and associated disciplinary actions. Notify management of all attendance events that exceed acceptable limits stated in the Associate handbook and provide the appropriate documentation.

Maintain a copy of the assigned Associate’s records and files in an acceptable format and as established by Resort policy. Notify management of issues or events that may require their attention, that may warrant discipline or be justification for recognition or rewards.

Maintain departmental records and supporting documentation as required by Choctaw Gaming Commission regulations, NIGA requirements, Pearl River Resort internal controls and Silver Star Casino/Hotel and Golden Moon Casino/Hotel Hard Count and Soft Count department’s policies and procedures.

Assist in protecting and safeguarding the Resorts assets and facilities.

Type memos, letters, schedules, forms, and develops computer spreadsheets as required by the Count Operations Manager.

Maintain a schedule of all appointments and meetings for the Count Operations Manager and other management staff members as assigned. Track and schedule all training classes for the assigned departmental personnel.

Update and develop the slot drop routing using the Auto-cad software. Follow the previous versions and drafts provided as well as instructions provided by management.

Perform all other duties, tasks and responsibilities as assigned or delegated by the Count Operations Manager or other departmental leaders

2003- October 2011 Pearl River Resort Choctaw, MS

Hospitality Revenue Audit Clerk

Responsible for researching variances and discrepancies within the audit.

Responsible for keying daily journals for three properties.

Assist in helping customers resolve complaints.

EDUCATION

June 2011-October 6, 2013 Everest University Online Online

Graduated with Associates Degree in Criminal Justice.

ac7law@r.postjobfree.com

513 Calibre Brooke Way, Smyrna, GA 30080

662-***-****

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