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Customer Service Medical

Jacksonville, North Carolina, 28546, United States
November 05, 2018

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Savannah M Malone

*** ****** **

Jacksonville, NC, 28546

Phone Number-910-***-**** Email-


I am an experienced and dedicated phlebotomist with a very wide knowledge of venipuncture techniques. I strive to cultivate a safe and comfortable environment for patients and I like to provide consistent patient care with a personal touch. I have a very good work ethic and I pay very close attention to all details until the end of every patient visit.

Core knowledge and skills

Entering information into the lab and hospital data systems

Capable of performing lab tests and collecting lab specimens in a safe and accurate way

Maintaining patient confidentiality according to applicable laws

Special talent for instructing patients about procedures

Collecting blood specimens through venipuncture

Collecting blood specimens through infant heel sticks

Collecting blood samples from patients, labeling, and dispatching them for analysis and testing

Transporting specimens to the appropriate place in laboratory

Thorough understanding of centrifugation and specimen aliquoting

Working knowledge of anatomy, physiology, infection control and specimen processing

Very good at multitasking and providing customer service

Familiar with medical terminology, first aid and safety

Adept at managing office work relevant to the position

Reliable in opening new accounts

Merchandise Knowledge/ Stocking understanding

Assisting in the training of students and new employees

Typing speed of 50 + wpm

Very Punctual

Professional Experience

Florida Hospital Fish Memorial – October 2016 – Currently Employed

Orange City Fl

Supervisor: Lisa Siwica Fish Lab- 386-***-**** ext 1

Biotest Plasma Center- March 2014 – August 2016

Jacksonville NC

Supervisor: Vira Pucker Phone Number- 910-***-****

Professional Development

ASPT certified: April 2018- December 2018

Caring for life Healthcare Education- Sept 2013 – December 2013

Jacksonville NC

Certified Phlebotomy Technician 200 hour course

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