Human Resources Manager

SYLVIA P. KILPATRICK, PHR, SHRM-CP, MBA (Top Secret Clearance)

240-***-**** • *****************@*****.***

PROFESSIONAL SUMMARY

An accomplished and talented senior professional with a comprehensive background in Human Resources. Develop and implement HR solutions, support corporate strategic goals for talent acquisition, retention, and succession planning. Establish and develop sustaining relationships with staff and senior management, highlighted by client management abilities. Promote process improvement and deliver dynamic results in the government, medical and retail industries. Proficient with Microsoft Office Suite, SharePoint, ADP Workforce Now, Taleo, and iCIMS.

Core Competencies

Benefits Administration

Employee Education

Organizational Design

Program Creation

Workforce Planning

Training & Development

Compensation Planning

Recruitment Strategies

Performance Management

Office Administration

Harassment/EEO Compliance

Policy Design & Administration

Soft Skills

Leadership

Collaborative

Initiative

Exemplary Communicator

Interpersonal Skills

Integrity

Dependability

Coach/Mentor

Solution-Oriented

PROFESSIONAL EXPERIENCE

RGS Associates, Inc./USfalcon Arlington, VA 2003 – 2018

Director of Human Resources (2013 – 2018)

Supervisory role reporting to the Vice President of Human Resources. Oversaw and managed the administration of all human resources functions, including the design, documentation, implementation, and continuous improvement of procedures for reliable and efficient operation of the human resources department and office operations. Drove critical HR programs and strategies. Served as an integral member of the leadership team while providing HR consultation to Vice Presidents and Directors in achieving the company’s strategic goals and missions.

Implemented a formal career development program to include an automated performance management system and online university to encourage professional and personal development among employees.

Managed and coordinated integration efforts for 4 corporate acquisitions.

Gathered, monitored and reported human capital trends to provide benchmarking data to foster key business decisions.

Facilitated semi-annual reviews to identify, track and develop high performing employees.

Drove competitive recruitment strategies to attract and retain top talent.

Human Resources Manager (03/13 – 10/13)

Developed vital business and HR strategies, fundamental programs and processes that drove business results through leadership and change management. Created training and development governance processes to foster key business relations and improve business acumen. Partnered with senior management to set goals and

SYLVIA P. KILPATRICK, PHR, SHRM-CP Page 2

implement strategic plans, provided mentoring and leadership development, and ensured the success of the entire employee life cycle.

Implemented compensation management system to ensure proper classification and pay of employees.

Managed the design and administration of benefit and wellness plans to ensure cost effectiveness.

Principal Human Resources Generalist (2009 – 2013)

Supported HR Director with the design and implementation of HR programs and policies to align the HR function. Responsible for responding to general employee questions, comments and concerns. Served to guide and direct employees. Supervised Office Administrator to ensure management of office administration.

Developed, documented, implemented corporate on-boarding process to ensure the success of all new hires.

Implemented corporate HRIS and delivered self-service training for 100+ employees.

Assisted with the development and implementation of the corporate strategic plan.

Human Resources Administrator (2005 – 2009)

Carried out the administration of the functional facets of human resources. Provided benefit management assistance, responded to employee queries and verified the accuracy of monthly invoices. Ensured timely processing of semi-monthly employee 401k contributions.

Compiled data and assisted in the preparation of EEO-1 and VETS-100 reports to ensure timely submissions.

Managed corporate information systems to include ADP products and Deltek Costpoint.

Drafted, edited and communicated relevant policies and procedures.

Human Resources Assistant/Office Manager (2003 – 2005)

First Assist, Inc. Bethesda, MD 2001 – 2003

Staffing/Recruitment Specialist

EDUCATION

University of Maryland University College, College Park, MD Master of Business Administration

Hood College, Frederick, MD Bachelor of Arts, Management and Economics (Double Major)

CERTIFICATIONS & TRAINING

Professional Human Resources (PHR) SHRM Certified Professions (SHRM-CP)

Human Capital Strategist (HCS) DiSC Facilitator Training

PROFESSIONAL MEMBERSHIPS

Society for Human Resource Management (SHRM) • NOVA SHRM • Human Capital Institute (HCI)

Sigma Beta Delta (Management Honor Society) • Omicron Delta Eps (Economics Honor Society)

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