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Management Digital Marketing

Dallas, Texas, United States
November 05, 2018

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Gregory Niemeyer

Dallas, TX ***** 214-***-****

Chief Operating Officer

Accomplished COO with vast experience in operations management, leadership, and process improvement.

Growth-focused leader with proven experience in operations, leadership, management, and strategic planning. Strong abilities in team development, process improvements, business growth, customer satisfaction, annual goal setting, and new product launches. Exceptional written and verbal communicator, able to interface with professionals from all levels of an organization effectively.

Areas of Expertise

Operations Management

Leadership and Training

Strategic Planning

Relationship Building

Process Improvement

Process Development

Business Growth

Risk Management

Sales and Marketing

Regulatory Compliance

Financial Management

Information Technology

Professional Experience

Inwood National Bank, Richardson, TX

Executive Vice President and Chief Operating Officer, 2012 - 2017

Oversaw grand opening and establishment of operation center in Richardson, TX. Supported branch employees with operations, improved efficiencies with downsizing and closings, and enhanced employee engagement with operation restructuring. Implemented Treasury department and new services, including wire transfers, ACH, remote deposit, and repurchase accounts. Promoted open communications between various departments by condensing into one. Ensured best practices and regulatory compliance standards were met in all activities.

Managed, coached, and guided more than 200 employees in 15 locations.

Advanced sales from $1.2B to $2.3B.

Coordinated and hosted first annual strategic planning session; complimented in annual exam.

Increased mortgage referrals by 60%.

Developed and established annual incentives, scorecards, and goals.

Grew new account openings by 15% after 3-years of loss.

North Dallas Bank & Trust, Dallas, TX

Executive Vice President and Chief Operations Officer, 1996 - 2012

Created marketing campaigns in alignment with customer wants and needs. Developed consumer tools, established debit cards as the first independent bank in the area, and oversaw the grand opening of 3 new branches. Fostered key business relationships by coordinating community events. Launched dial-up commercial cash management system, which was later turned into online banking. Spearheaded the 50th anniversary marketing campaign development and execution. Researched digital marketing and supported marketing department in digital advertising innovative initiatives.

Supervised, trained, and mentored more than 80 employees in 5 locations.

Decreased staffing and attrition by 12% with implementation of automated processes and computers.

Launched 3 new products designed to increase customer satisfaction and online capabilities.

Grew account balances by 20% and new accounts by 25%.

Additional experience as Vice President and State Regulatory Officer and Vice President and Cashier.


Bachelor of Business Administration in Finance and Accounting

Baylor University, Waco, TX

ABA National Compliance Certification

Oklahoma University, ABA National Compliance School, Norman, OK

TBA Compliance Management Certification

University of Texas, TBA Compliance Management School, Austin, TX

Training and Development

Anti Money Laundering and Bank Secrecy Act Training

Professional & Community Involvement

Member, Association of Certified Anti-Money Laundering Specialists

Financial Advisor/Former Chairman, Dallas Life Homeless Shelter

Donor, Semper Fi Fund

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