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Sales Customer Service

Location:
San Diego, California, United States
Posted:
November 05, 2018

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Resume:

Event Sales, Planning and Coordination

Event Production & Design

Database Maintenance

Efficient Multi-tasker

Fundraising Support

Proficient Typist

Varied Customer Service Background

Expert in all Client Correspondence

Excellent Office Organization Skills

BEO & Floor Plan Construction

PROFESSIONAL EXPERIENCE

Private Event Manager City Winery, Chicago, IL August 2016 – August 2018

Developed, organized and managed private events from initial inquiry, sale, to day of execution.

Created organized and detailed Banquet Event Orders and corresponding floor plans to ensure clear communication throughout all departments, guaranteeing a flawless execution.

Created and analyzed monthly / weekly revenue vs cost report, while collaborating as a three person sales department on strategies to best meet our yearly sales goal of 3.2 Million.

Worked closely with the Private Events Director to aid in the nationwide branding, standardization, and development of the City Winery Private Events Program throughout our various locations.

Assistant Event Coordinator An Event Less Ordinary, Chicago, IL August 2015 – August 2016

Assist primarily in rehearsal and day of coordination for weddings throughout the Chicagoland area.

Oversee all vendor and service oversight, while acting as a liaison between bride and groom and all participants.

Maintain an organized timetable while also quickly, and calmly adapting if deviations may arise.

Banquet Server Sheraton Hotel, Ann Arbor, MI March 2012 – March 2015

Execute the set-up, decoration and service required of large scale events within our facilities.

Aided Sales Department in reception tasks, client correspondence, and event maintenance.

Lead Event Coordinator Wayne County Executive Political Campaign, Detroit, MI January 2014 - August 2014

Planned and executed countywide events to increase fundraising, voter education & community engagement.

Networked with community leaders and businesses to garner support, funds, and volunteers.

Recruited and managed nearly 200 volunteers across all departments.

Event Coordinator’s Assistant Top That! Event Production, Livonia, MI September 2012 – January 2014

Oversaw front desk reception, office organization, schedule management and client follow-up.

Organized the loading, set-up, and tear-down of all furniture and décor components required in the event design.

Assisted Event Coordinators in maintenance of all accounts and day of production management.

Event Assistant Maui’d Forever Hawaii Wedding Co., Kauai, HI August 2013 – December 2013

Aided in planning, designing, and coordinating weddings across the Hawaiian Islands.

Managed all incoming inquiries, and facilitated each step from contact to contract.

Spearheaded marketing tactics to attract additional business from both the local and potential mainland clientele.

EDUCATION

University of Michigan Ann Arbor, MI

Bachelor of Arts in English Studies and Sociology, 2012



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