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Medical Assistant Customer Service

Williamstown, New Jersey, United States
November 05, 2018

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Pamela A Bashford

*** ******* *****, ************, ** 08094

856-***-**** * Cell 856-***-****

Objective: To obtain a Medical Assistant position in a progressive healthcare facility.

Medical Experience:

10/17-06/18 Winslow Primary Care, Sicklerville, NJ

Medical Assistant

Preparing Patients for exam, vitals, weights, Injections, Labs, EKG, making

Appointments, Referrals, scanning of documents properly putting in patient’s EMR chart.

12/16-5/17 Williamstown Pediatrics, Williamstown, NJ

Medical Assistant

Preparing Patients for exam, vitals, weights, Urinalysis, Drawing vaccines, scanning,

Labs, vision and hearing tests, worked on NJIIS putting immunizations into the state

Records, worked with navinet.

3/16– 5/16 FamCare, Inc., Glassboro, NJ

Medical Administrative Assistant

Perform all front desk duties, including greeting patients, verifying eligibility, billing, answering phones, scheduling appointments, scanning charts, and referrals. Responsible for opening and closing the office and making deposits.

1/16 – 2/16 Williamstown Pediatrics, Williamstown, NJ

Medical Assistant Externship

Performed all medical assistant duties, including taking vital signs, and preparing patients for exams. Used Chart Maker EMR system.

1/93 – 4/95 Susi David, MD Williamstown Pediatric Practice, Williamstown, NJ

Medical Assistant

Responsible for all medical assistant duties, including taking vital signs, recording chief complaints of patients and administering vaccines to children from newborn to 18 years of age.

Additional Employment History:

8/13 – 1/15 Macy’s Department Store, Mays Landing, NJ

Cosmetic Counter Manager

Provided exceptional customer service to differentiate and promote the company brand. Oversaw all daily operations of counter, consulted with customers, collaborated with customer service team to ensure exceptional service. Motivated team members, and built and maintained effective relationships with peers and upper management.

7/09 – 1/13 Regis Corporation, Deptford, NJ

Salon Manager

Promoted and sold salon services, educated clients on proper hair care and recommended home care. Handled daily business operations, including supervising and scheduling seven stylists.


CPR/First Aid

Licensed Cosmetologist


NCCT Medical Assistant

NCCT Phlebotomy Technician


Vital Signs, Phlebotomy, Urinalysis, EKG, Hematology, EMR/EMS, Medical Terminology

Injections, Anatomy & Physiology, Billing &Coding, Medical Administration Law Ethics

Pharmacology, HIPAA, Navinet, NJIIS, Emdeon, Microsoft Word, Excel, Outlook.


Medical Assistant Program, Star Career Academy, Egg Harbor Twp., 4/15–1/16

Ashworth College, Norcross, Georgia, Associates in Health Care Management 12/17-Present

Volunteer for the American Heart Association 2014 to Present

References provided upon request.

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