Executive Assistant Customer Service
Resume:
Lisa Carol Furtado
Faribault, MN 55021
*********@*****.***
PROFESSIONAL SUMMARY
20+ years of professional experience in customer service, finance and administration possessing superior organization, time management, motivation, coordination and networking skills.
SKILLS
C-Suite experience over 10 years
Negotiations expert
Customer account management
Multi-site operations
Timely project resolution
Dependable
Excellent multi-tasking ability
Creative
Project management
Database Design
Supplier account management
Outstanding problem solving
Project planning and development
Excellent Communications
WORK HISTORY
07/2007 to 07/2018 Finance Coordinator
Dichtomatik – 1087 Park Place Shakopee MN 55379
Provide direct support to executive departments
Run sales reports and reported to parent company in Germany
Set up, vouch and pay all domestic and foreign checks, ACH and wire payments over $250M annually
Responsible for creation of cycle counts for audit to three warehouses & report to department heads
Complete expense report for self and President of company
Adhere to company policies and take daily direction from Controller/HR
Create new customer and suppliers following policy risk assessments and document retention
Strengthen relationships with existing customers and provide collection assistance
Increased company revenue with timely discounts resulting in significant yearly savings
Provide support to HR setting up new Concur have completed in past full payroll for 2 sites
01/2003 to 07/2008 Office Coordinator
Guardian Mortgage – Burnsville MN (NLB)
Answered incoming phones and routed them accordingly
Vouching and paying domestic bills
Set up new employees in system and do biweekly payroll
Create brochures for consultants and realtors
Assisted with record retention at year end
Order all supplies and processed all incoming/outgoing mail
Coordinated schedule calendar and internal meetings and lunches
Page 2 Lisa Furtado Resume continued
04/1997 to 01/2003 Administrative AP Specialist
Ford New Holland Credit –Bloomington MN (NLB)
Set up, vouched and record retention of all domestic payables done weekly
Established credit and followed up on equipment liens or UCC's
Support back up for incoming phones and for accounts receivable department
Certified in First Aid and CPR
ACCOMPLISHMENTS
Went through a software conversion in 2008 was second lead for finance creating standard and process flows
Executive Assistant to President and C-Suite over 10 years
Trained new co-workers throughout time into valuable employees
Customer and supplier resolutions always staying on top of issues and timely resolutions
Strong office coordinator have worked 20 plus years in customer and supplier relations
Dairy Farmer for many years born and raised
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