JAY A. CAPO
**** ******** **** *********, ** ****5
ac7kzm@r.postjobfree.com 321-***-****
PROFESSIONAL SUMMARY AND CAREER OBJECTIVE
Confident, motivated and goal-driven salesperson with 20+ years of proven experience exceeding sales expectations in various industries and competitive environments. Relate well with diverse clients with the ability to determine ideal product options to fit the needs of customers. Skilled in gathering and interpreting information. Strong communication and interpersonal skills. Immediate career objective is to obtain a long-term mutually beneficial working relationship with a company that is seeking a successful, results-oriented sales professional.
Core Sales Qualifications
Consultative Selling
Goal Driven
People Person
Active Listening
Customer Service Mindset
Documentation
Mathematical Aptitude
Rapport Building
Financing Options
Warranty Knowledge
EXPERIENCE
Rosner Chevrolet – Melbourne, Florida
New Car Sales and Leasing Associate April 2012 – September 2017
Demonstrated exemplary customer service skills through listening to the client to help make the most logical individual vehicle selections
Negotiated strategically in order to close deals and increase sales; utilized analytical knowledge to quickly determine feasible transactions for both the dealership and clients
Maintained patron database by following up via email and phone; provided regular updates on promotional offers displaying genuine concern for consumers
MetLife Insurance Company – Melbourne, Florida
Financial Service Representative March 2009 – April 2012
Worked independently to develop customer base for individuals seeking insurance and investment products which best suited their needs
Capably explained benefits, terms and costs of policies based on facts in a way to ensure clients fully comprehended the detailed documentation
Assisted with questionnaire completion which details specifics regarding customers’ lifestyles, financial positions and health histories in order to determine appropriate products
MidLantic Data Systems, Inc. – Melbourne, Florida
Account Executive April 2004 – February 2008
Successfully established and expanded territory base in the competitive field of commercial printing
Focused on hard-to-sell industries; created a 'partnership' with client accounts by ultimately helping customers maximize value-add of printing solutions
Developed and nurtured long-term relationships
Demonstrated ability in personally expediting individual orders beginning with price quotations and order entry to consistently ensure the finished product was approved and delivered in a timely matter
Resolved a wide range of issues, such as: account receivables, billing errors, service orders and questions
Bedroom Land dba The Bedroom of Central Florida – Melbourne, Florida
Furniture Showroom Sales Manager February 1988 – April 1998
Responsible for achieving and exceeding monthly quarterly sales objectives
Hired and developed an enthusiastic sales team to assure continuation of increasing sales
Ordered inventory after researching and determining what was needed to balance the supply and demand of merchandise
Resolved client conflicts in order to maintain customer satisfaction and long-term relationships
Performed opening / closing of facility and making all deposits
First place Jamaica trips – received 5 times as either manager or personal sales award
Personal Sales Achievements
o3-time million dollar club
o23-time first place monthly salesperson
o4-time salesperson of the year
Manager Achievements
o5-time first place annual award
o13-time exceeding quarterly objectives (consecutive)
EDUCATION
Barry University – Merritt Island, Florida
Bachelor of Science in Professional Administration September 2001