Post Job Free

Resume

Sign in

Engineer Support

Location:
Chicago, IL
Posted:
November 01, 2018

Contact this candidate

Resume:

Emil Tavriver

Phone: 224-***-**** Email: ac7kx3@r.postjobfree.com

Professional Summary

●IT System Engineer with extensive experience in Enterprise Application Integration for hardware & software products. Extensive hands-on experience in supporting servers running on HP-Unix, HP Itanium, IBM UNIX, SUN UNIX, and Linux operation systems including testing and Administration of UNIX based environments.

Skills

●For the last 11 years, my major responsibilities included maintenance and troubleshooting of Amdocs infrastructure consisting of Application Servers like WebSphere, WebLogic, Apache Tomcat and internal Amdocs tools.

●Strong hands-on experience in Oracle 10g/11g database, as well as TimesTen dynamic database and possess extensive experience in Testing and Administration of UNIX-based environments.

●Deploy and support of 3rd party applications and have written multiple UNIX Shell Scripts.

●Work with Oracle 10g/11g, and dynamic proprietary Amdocs data base, as well as TimesTen dynamic data base

●Created Shell /Perl and SQL Scripting

●A highly energetic, hands-on, and passionate technical person who maintain a significant number of complex infrastructure systems.

●A highly motivated and dedicated worker with strong troubleshooting and learning skills.

●Excellent analytical and problem-solving skills.

●Accumulated a wide range technical knowledge of support Servers running on HP-Unix, HP Itanium, IBM/SUN UNIX, and Linux operation systems.

●Extensive experience in Software Quality Assurance in manual testing and automated testing using structured Testing Methodologies, Automated Test Tools like WinRunner, HP Quick Test Professional and HP Quality Center.

●Design, development and maintain changes in the workflow process to support business requirements.

●IT Expert with more than 15 years of experience that includes extensive hardware and software support expertise, remote and frontal mentoring.

WORK EXPERIENCE

Amdocs (U.S. Cellular) 2006 – Present

Infrastructure Sr. Subject Matter Expert (SME)

●Design, deployment, maintenance and provided 3rd level support for various types of stand-alone applications and portfolio-integrated environments using WebSphere, WebLogic, Apache Tomcat.

●Develop Automated multiple deployment methods, procedures, and routines.

●Technical Lead for specific client and internal communication. Resolving issues based on client requests and analysis of information gathered from developers, database admins, and other teams.

●Monitoring infrastructure performance, develop solutions, perform inspections.

●Maintenance of multiple environments by identifying/implementing required DB patches and Hot Fixes deployments procedures.

●Participated in defect/new requirements solution design as Infrastructures focal point (providing technical aspects possibilities/issues/solutions).

●Support CRM, OMS, Self Service and Billing applications including installation and maintenance, provide support for System Test, investigate core layer issues, integration issues, analysis and implementation of 3rd parties and middleware for UNIX platforms.

●Responsible for providing on-going support focal point for infrastructure issues.

●Develop escalation path for wide varieties of problems/defects found.

●Develop and maintain tool chain for automated procedures using Shell/Perl/SQL scripts.

●Maintain and update Oracle 10g/11g database, develop patches. Expert in Toad and UNIX shell scripts to resolve DB issues and perform all required operations.

●Troubleshoot Java based applications, analysis and troubleshooting production issues..

●Automation testing process by using HP QC, HP QTP, and other testing tools.

●Single point of contact for System configuration, data backup procedures, and other issues.

●Produce well-documented Infrastructures support routines following company standards

Hewlett-Packard(Indigo division- Israel) 2005 - 2006

Support Engineer

●Lead the night shift team for international support.

●IT support for more than 2000 corporate users and responsible for wide range of issues handling.

EDUCATION

B.A. Industrial Management Department(IT oriented environments), Sapir Academic College (Israel) 2008-2011

PROFESSIONAL COURSES

●WebSphere App Server V6.1 Administration John Bryce College (Israel) 2009

●MCITP, CCNA course SapirTech academic college (Israel) 2010-2011

LANGUAGE SKILLS

●Fluent in English, Russian, Hebrew, Ukrainian.



Contact this candidate