BRODIE I. JOHNSON

**** *. *** *********** ****** • Collierville, TN 38017 • 901-***-**** • ac7kvq@r.postjobfree.com

SENIOR PROJECT MANAGER PROFESSIONAL

IT – Program Manager – Project Manager – Product Development Manager

SUMMARY OF QUALIFICATIONS

Outstanding Experience: An exceptional record of success in the management of programs and projects in the healthcare sector. Background includes product development, strategic planning, program management, technology deployment, and operations administration. Adjunct Professor for several colleges and universities.

Academic Training: Ph.D. in Organizational Management, MS in Nursing & Health Science. Advanced course work in Healthcare Administration/Organizational Leadership/Financial Management.

Performance Optimization: Excel at evaluating the fiscal and operational performance of organizations, programs, and projects and delivering highly effective strategies to improve capabilities and results.

IT Experience: Network Services, Operating Systems, Data Management, Policy and Planning, Customer Support, System Analysis, Applications Software and Internet.

Financial Management: Previously directed project budgets as large as $5M and facilitated cost savings by reducing spending, completing projects ahead of schedule, and instituting quality improvements.

Quality and Process Improvement.

Business Strategist; Plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.

Credentials: Lean Six Sigma Black Belt, ITIL v3, Certified Scrum Master, PMBOK Project Manager.

Core Competencies:

Program Management – Project Management – Organizational Leadership – Product Development – Quality

Healthcare Administration – Technology Deployment – Strategic Planning – Budget Administration – Analysis

KPIs – Best Practices – Sustainability – Risk Management – Process Improvement – DMAIC – DFSS – TDFSS

PROFESSIONAL EXPERIENCE

DSG (Ashley & Stash) Corporate Office 2017 - Present

IT Project Manager

An accomplished, results-oriented Senior Project Manager with over 20 years of experience in directing large-scale projects.

Recognized for ability to identify, design and deploy innovative technologies that result in improved systems, increased production and decreased expenses.

Heavy experience working with Accounting, Finance, Merchandising, Supply Chain, Human Resources, Logistics, Marketing, and Sales

Exemplary track record of success in the recruitment and mentoring of team members that consistently produce and high-stress environments.

Develop project improvement strategies using DMAIC Process (Define, Measure, Analyze, Improve and Control).

Develop strategies and plans for the implementation of change management, risk manage and performance management.

Adept in the management of $5+ million projects that come in within tight deadlines and budget constraints.

TREADMILL DOCTOR, Memphis, TN

2014 – 2016

Director of Operations IT Project Management

Oversee critical product development, information technology, warehouse management, and process improvement initiatives for this orthopedic treadmill (medical device) manufacturer. Responsible for more than 90 projects per year, directing complete lifecycles from inception through post-delivery problem-solving. Supervise up to 20 persons and administer project budgets as large as $2M. Coordinate cross-functional teams. Update project scopes and schedules, authorize changes and prepare reports. Monitor Key Performance Indicators (KPIs) and timelines. Utilize latest methodologies, including PMI, Agile, and Waterfall.

Saved $1.2M per year by implementing a new warehouse management system that streamlined workflow.

Designed a new eCommerce system and integrated it with the warehouse management (WMS) tool.

Developed a new treadmill product that allowed patients to control the system via a phone app. Coordinated all user and beta testing.

Improved efficiency and quality by emphasizing Six Sigma Black Belt and Green Belt training in the technology department and by following Design for Six Sigma (DFSS), Technology Development for Six Sigma (TDFSS), and Define/Measure/Analyze/Improve/Control (DMAIC) processes.

Enhanced product visibility by evaluating and deploying new marketing technologies, including websites, in-store systems, digital marketing, social media, and search engine optimization.

Worked with merchandising and marketing teams to ensure pricing, product information, and promotional messaging remained consistent and that all eCommerce goals were met.

FEDERAL EXPRESS CORPORATION, Collierville, TN 1996 – 2013

Technical IT Software Engineering Manager

Directed the design, development, implementation, improvement, and update of pricing, discount, distribution, rate sheets, and load systems. Managed a $10M IT organization supporting more than 140,000 internal and external customers in the U.S. and abroad. Supervised 16 developers, 8 offshore contractors, and several other analysts and specialists. Provided additional IT development support for Marketing, Sales Pricing Automation, Customer Business Solution, Segment Marketing, FedEx Ground, and Express areas. Administered project budgets as large as $5M and led multiple projects simultaneously.

Earned multiple Bravo, Excellence, and Team Performance awards.

Improved efficiency and quality by implementing Lean process management methodologies.

Facilitated $15M to $100M in annual revenue growth by delivering effective technology solutions.

Reduced project timelines an average of 1 year by migrating to an Agile/Scrum development model.

Streamlined corporate reporting and achieved 100% compliance by implementing Sarbanes-Oxley (SOX) and Global Development Process (GDP) methods for major reporting projects.

Directed critical infrastructure compliance audits globally and achieved superior results.

Served as an IT Manager for contracts, statements of work (SOWs), and Service Level Agreements (SLAs).

Contributed to operational success by managing contract negotiations for new services and changes, creating technology roadmaps, and establishing relationships with offshore contractors.

Maintained the critical downline load system that transmitted critical data for thousands of automated devices and provided internet-based rate quoting for 9 million customers.

Planned and led the design and delivery of a new warehouse management system.

CAREER NOTES: Previously held the positions of Manager of Capacity/Performance Planning and Project Manager at INTERNATIONAL PAPER. Details available on request.

EDUCATION

Ph.D. in Organizational Management (Leadership), Capella University, Minneapolis, MN.

MS in Nursing & Health Science, concentration in Healthcare Administration Leadership (w/Honors), Capella University, Minneapolis, MN.

Course work included Healthcare Administration Capstone, Health Administration Change Leadership, Project Management & Team Leadership in Healthcare, Team Development & Personnel Leadership in Healthcare, Healthcare Finance & Reimbursement, Healthcare Organizational Leadership & Governance, Collaboration & Communication in Healthcare, Healthcare Quality, Risk, Regulatory & Compliance, Economic Decision Making in Healthcare, Healthcare Policy & Law, Strategic Healthcare Planning, and Healthcare Information Systems.

MS in Engineering Technology, concentration in Manufacturing, University of Memphis School of Engineering and Technology, Memphis, TN.

BS in Marketing Distribution, University of Memphis School of Education, Memphis, TN.

AAS in Business Computer Programming, Durham Technical Community College, Durham, NC.

CERTIFICATIONS & TRAINING

Certificate in Industrial Engineering, specializations in Time Study, Work Measurement, Facilities & Plant Layout, Manufacturing Processes, and Project Engineering – Maynard Training School of Engineers.

Master Certificate in Six Sigma/Lean Six Sigma Black Belt – Villanova University.

ITIL Foundation Certified v3.

Certified Scrum Master – Scrum Alliance.

PMI Project Management Professional (PMP-PMBOK).

SUPPLEMENTAL INFORMATION

Affiliations: Project Management Institute (PMI), Society of Human Resource Managers (SHRM), Association for Supply Chain Management (APICS)

Computers: MS Office, Project, Visio, Primavera, JD Edwards Enterprise One, Oracle ERP, Dun & Bradstreet, WMS, WCS, Delfour Oracles, Oracle E-Business Suite, PeopleSoft, SAP, Business One, ERP-CAD, PLM, Magento, Minitab, Time Entry, MARC (WMS), SQC Package, Chronos, Maximo, MP2, Teamplay, Blackboard Enterprise, Moodle, Haiku, Web CT, Angel, Socrates, Google Analytics, DB2, IDMS, Oracle 8i/9i, Java, JSP, JDBC, XML, Soap, JavaScript, Perl, HTML, CSS, Hibernate, and many others

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