Venkata Teja

Email: ac7ktl@r.postjobfree.com

Phone: 630-***-****

Professional Summary:

6+ years of experience with Salesforce.com CRM, Force.com Platform as Developer/Administrator.

Salesforce Developer/Administrator in charge of managing the Software Development Life Cycle (SDLC).

Strong implementation and rollout experience with salesforce.com CRM (Sales cloud, Service Cloud, Marketing cloud), Collaboration cloud, Communities, Sites and Force.com platform.

Experience in Salesforce.com MVC architecture, designed and developed business layers with Controllers (Custom, Extension classes) using Apex and presentation layer with Visualforce pages.

Strong experience in designing and developing salesforce customizations using Apex Classes, Triggers and Visualforce pages with Custom, Extension controllers.

Good experience in integrating enterprise applications with salesforce.com both Inbound and Outbound by writing Apex SOAP, REST apex web service for Inbound calls to salesforce.

Written Apex callouts to external applications by using Http Request classes.

Strong experienced in writing/manipulating salesforce.com platform data using SOQL, SOSL queries and worked with large data volume manipulations.

Worked on developing rich user interfaces using Visualforce pages with standard components, CSS, JavaScript, jQuery and developed Custom Visualforce Components.

Strong experience in building business logic using declarative configuration like Workflow Rules, Approval Process and associated actions like Field Update, Email Alert and Creating a Task.

Proficient in creating Lightening applications, combining Lightning design system, Lightning App builder and Lightning component features.

Worked with salesforce Process Builder and consolidated exiting workflow rules with process builder.

Experience in setting update data visibilities by configuring OWD, Criteria/Owner based Sharing rules and writing Apex managed sharing rules.

Involved in developing salesforce Lightening Apps, Components, Controllers and Events.

Worked on building salesforce standard/custom report types, Reports, Dashboards and Analytic snapshots across various objects for different business groups.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Debug, optimize, and manage existing software using VS Code, Eclipse, Git, and Bit bucket

Strong knowledge & experience working in teams implementing Agile and Waterfall Methodologies.

Implemented CTI integration with cloud technology and on-premise infrastructure for Salesforce.

Performed data analysis for data migration, integration to salesforce from other data bases and performed Data migration using Data Loader, Informatica, Demand tools.

Strong experience in deploying salesforce components across various sandbox and production instance using Change Sets, Force.com Migration tool (Ant based script) and Eclipse.

Implemented salesforce1 rollout and build apps using saelsforce1 lightning.

Strong UI experience in building front-end development using HTML5/HTML, CSS3/CSS2, Bootstrap, Java Script, jQuery and jQuery UI.

Proficient with Oracle, MS SQL Server, and MySQL data bases SQL, PL/SQL Stored procedures, Functions, Triggers and Packages.

Good experience in developing web applications using Java, J2EE, Servlets, JSP, Struts, Hibernate and deployed in Tomcat servers.

Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visualforce (Pages, Components, Controllers) MVC Architecture and Apex (Classes, Controllers &Triggers).

Proficiency in Object Oriented languages like Java, JSP, Servlets and other technologies.

Experience in web technologies like HTML, CSS, XML, and JavaScript.

Experience in SOAP and REST based Web Services.

KEY SKILLS

Salesforce.com :

Apex Triggers, Salesforce CRM Apex Classes/Controllers, SOQL, SOSL, Visualforce Pages, Components, Lightning Components, Pages, App builder, Apex Web Services (SOAP and REST), Batch, Schedule classes, Processbuilder, Platform Events, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Dashboards, S-Controls, Snapshots, SOQL, SOSL.

SFDC Tools :

Force.com IDE, Force.com Explorer, Data Loader, SDLC, Migration tool, Informatica Cloud Connector, Outlook connector, ANT, Excel Connector, Workbench, AppExchange, Jira, Sandbox environment.

Languages :

C, C++, JAVA, J2EE, Apex, C, SQL, HTML

Web Technologies :

HTML, DHTML, HTML-5, XHTML, CSS, XML, AJAX, Java script, jQuery, JSP, AngularJS, Bootstrap, NodeJS, Primefaces, Web Logic, Apache Tomcat

Databases :

Microsoft SQL Server, SQL & PL/SQL, MS Access, Oracle Applications, MongoDB.

Source Control :

Git, Bitbucket, CVS, SVN

Methodology :

Agile, Scrum, Waterfall

Operating Systems :

Windows NT, Windows XP, Windows Vista, Windows 7, Unix, Linux, Mac

PROFESSIONAL EXPERIENCE:

Client: InEight, Omaha, Nebraska AUG 2017 -Till Date

Role: Salesforce Developer/Admin

Responsibilities:

Developed Apex Custom & Extension controller classes to handle business logic for the actions performed by end users from Visualforce pages.

Written apex triggers to handle complex business logic for before/after insert, update, delete and undelete events.

Implemented Salesforce Lightning Components for small set of users within the organization.

Responsible for requirements gathering from business users and prepare technical requirement specification document, Implemented Agile Methodologies in developing SDLC.

Written apex Batch and Schedule classes to perform long running, bulk operations and send email alerts at scheduled intervals to users by implementing Batch able and Schedulable interfaces.

Created a complete Case Management System using Lightning Components, Controllers, Helper Methods, CSS, HTML, Bootstrap and JavaScript.

Written SOQL, SOSL queries to perform DML operations like insert, update, upsert, delete and query data from Salesforce.

Implemented salesforce Best practices and Governor limits while developing Apex class, Triggers, Batch and Schedule classes.

Developed custom Visualforce pages using native components PageBlock, PageBlockSection, DataTable, Repeat, Action Region and ActionFunction, ActionSuppot for handling AJAX requests.

Used Java Script, jQuery, HTML, Bootstrap and CSS for making visualforce pages rich and responsive.

Written REST apex web services for external consumers to access salesforce and generated apex class based on the WSDL file for consuming data from external application.

Created multiple Lightening Components and added CSS and Design parameters from LDS (Lightening Design System) that makes the Lightning component look and feel better.

Written Apex Test utility classes and Test classes and targeted for 90% of the code coverage for each apex class and trigger in the organizations.

Used Change Set and GIT for deployment and Jenkins for Continuous Deployment.

Performed administration tasks like creating/customizing Users, Roles, Profiles & Permission Sets, Sharing rules, Validation rules, Formula fields and Email Templates.

Developed salesforce1 lightning components, handlers and controllers.

Created Public Groups, Queues and assigning users to Public Groups which can be used in Sharing data by writing Sharing rules, make Reports, Dashboards & List views visible to specific users.

Performed project deployments using change sets, ANT packages and Eclipse within Sandboxes and to production environment.

Worked in agile environment and provided updates in daily Scrum calls regarding impediments, blockers and progress.

Configured genesys Gplus CTI (Computer Telephony Integration) adapters to automate calls to the support team to auto popup contact details on the phone call.

Created and customized Tabular, Matrix and Summary Reports, Dashboards for various business users.

Environment: Salesforce.com CRM, Apex Classes, Triggers, Visualforce Pages, Component, Lightning, Web Services (SOAP, REST), SOAPUI, ANT, SDLC, Force.com Platform, Process Builder, Git, Data Loader, Eclipse IDE, HTML, Java Script, jQuery, CSS, Bootstrap, agile.

Client: Principal Financial Group, Des Moines, IA May 2016- July 2017

Role: Salesforce Developer/Admin

Responsibilities:

Involved in functional requirements sessions in order to implementation functional requirements in salesforce and provided solutions to the requirements.

Methodologies like Agile-Scrum, Waterfall, working within a defined SDLC process.

Worked with Apex Classes, Controllers - Custom, Extension, ListControllers, Apex Triggers, Batch classes to meet business requirements.

Worked with SOQL relationship queries to give optimal performance in the Apex Classes and Triggers.

Created rich UI using HTML5, CSS, JavaScript and Ajax, Bootstrap, AngularJS in the Visualforce pages.

Integrated with external system by making Callouts from Salesforce using Apex web services (Http classes) for getting data and updating in salesforce.

Written apex REST web services for accessing CRM data and showing in external web application for internal users.

Worked on salesforce community cloud to provide access to employees, customers and partners to salesforce data.

Developed Lightning component using Aura Framework which also included client-side AngularJS.

Created Force.com Sites for external users and configured public access to accommodate data access in Visualforce pages.

Created Visualforce pages with custom CSS and used in salesforce communities for customers and partners.

Worked on setting up Org Role hierarchy, Profiles, Field permissions, Sharing rules, Custom setting and Custom labels.

Worked on various salesforce CRM objects Accounts, Contacts, Leads, Opportunities, Quotes, Forecasts, Cases, Solutions, Knowledge and Articles.

Organized Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to- Lead and Auto-Response rules.

Worked on Service cloud, Sales Cloud, supported cases, developed workflows and triggers for automated case resolutions.

Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.

Worked on automating complex business processes using workflows, approval process, dynamic approval process, validation rules and sharing rules.

Performed configuration activities like creating/modifying Page Layouts, Record Types, Quick Actions, Rollup summary fields, Tabs and Apps.

Built custom reports, dashboards for users and scheduled to run at scheduled intervals.

Worked with Data Loader and CLI to load data into salesforce from legacy systems.

Used Git as repository for managing code repositories.

Worked with force.com migration tool for deploying components across sandbox and production orgs.

Environment: Salesforce CRM, Force.com platform, Apex classes, Git, SDLC, ANT, Apex Triggers, HTML, Java Script, jQuery, CSS, Bootstrap, Data Loader, agile, MySQL, Saleforce.com platform, Visualforce, Web Services (SOAP, REST).

Client: ARRIS Group, Austin, TX May 2015 –March 2016

Role: Salesforce Developer/Admin

Responsibilities:

Worked on various Salesforce.com Standard Objects including Leads, Accounts, Contacts, Opportunities, Products, Opportunity Products, Campaigns, Activities (Events & Tasks) and Cases.

Written Apex classes, Controller classes, Apex web services for implementing Customer search and adding customers to salesforce standard Account object.

Worked with SOQL and SOSL queries for manipulation of large data sets and performed DML operations using SOQL Statements and Database methods.

Worked on the UI layer coding JSP with HTML, DHTML, CSS, Bootstrap, Java Script, JQuery.

Developed Cascading Style Sheets (CSS) which can be used across all the visual force pages in the application to have unique look and feel with organization UI.

Writing client-side validation using JavaScript, jQuery in Visualforce pages and to process record sorting on the custom data-tables available in the visual force pages.

Managed the SDLC process from development to deployment.

Written Apex SOAP web services classes and provided WSDL file to the consumers for syncing opportunities created in external system to flow into salesforce.

Created Custom Objects, Formula fields, Dependent Pick lists, Lookup, Master-Detail relationships, Tabs, Validation rules and Record Types.

Performed Administrative tasks – creating Users, Profiles, Roles, Permission Sets, Communication Templates, Page Layouts assignments and created data security visibility rules using Criteria, Owner based Sharing rules.

Used Ant migration tool, Change Sets as well as Eclipse IDE for deployments

Worked in Agile environment and provided status updates in daily stand up calls.

Created Email Templates and implemented Email services for inbound emails using Apex classes.

Developed Workflow rules, Approval Processes and its related actions Field Update, Email Alert, Create a Task and Outbound message.

Enabled Chatter for the Organization for collaboration with the users in the Organization.

Used data operations like Insert, Update, Delete and Upsert using Data Loader for loading large data volume for on-going data maintenance changes.

Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.

Used Subversion (SVN) for version control of managing salesforce code.

Deployed components across various sandbox and production org by retrieving code from repository.

Environment: Saleforce.com, Service cloud, Force.com platform, SDLC, Apex Classes, Triggers, Visualforce Pages, Controllers, Web Services, SOAP, Agile, HTML, Java Script, jQuery, CSS, Bootstrap, Data Loader, Email Services, ANT, Eclipse IDE, Windows.

Client: Dextris Info Services Pvt. Ltd, India June 2014 – April 2015

Role: Salesforce Developer/Admin

Responsibilities:

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.

Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.

Implemented web based case management automation - Web to Case (on Case Object) to track and solve customer's issues.

Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Involved in designing and coding JSP's, Custom tags, client validation code using java scripts, java classes for controllers, data access layer to support multi account type login.

Developed several stored procedures/Triggers for automated action items to integrate with default tracking module.

Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to- lead to track responses to online campaigns.

Used Apex API to execute flow and transactional statements.

Experience with Version Controlling of Code through GITHUB.

Created Reports and Dashboards as per the customer requirements.

Worked on Record Types, Validation Rules, Triggers and Page Layouts.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce.com platform, Apex Language, Visual Force, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE.

Client: Katalyst Software Services Private Limited, India March-2012 -May 2014

Role: Java Developer

Responsibilities:

Gathered and analyzed the requirements and converted them into User Requirement Specifications and Functional Requirement Specifications.

Involved in Full Software Development Life Cycle (SDLC). Used Waterfall Methodology to develop the entire application.

Designed and implemented the User Interface using HTML, CSS, Java Script, JQuery and SQL Server.

Developed Interfaces using JSP based on the Users, Roles and Permissions. Screen options were displayed on User permissions. This was coded using Custom Tags in JSP using Tag Libraries.

Created Web services using Advanced J2EE technologies to communicate with external systems.

Designed and developed database in Oracle.

Worked in all the modules of the application, which involved front-end presentation logic developed using JavaScript.

Used Twitter Bootstrap, SASS and other front end frameworks to develop User Interface with responsive design.

Used XML for developing a dynamic and flexible system for handling data.

Developed different SOAP services and Web Services using XSD, WSDL and SOAP.

Debugged the application using Firebug to traverse the documents and DOM Functions using Firefox IE Developer Tool bar for IE.

Worked on cross browser compatibility issues and fix the bugs pertaining to various browsers.

Focused on Test Driven Development (TDD) thereby creating detailed JUnit tests for every single piece of functionality before actually writing the functionality.

Environment: JSP, Servlets, Struts, Hibernate, HTML, CSS, SDLC, JavaScript, JQuery, Bootstrap, Waterfall Methodology, AJAX, JSON, SOAP, JUnit, XML, SASS, DOM, SQL Server, Weblogic (Oracle App server), WebServices, Eclipse.

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