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Sales Customer Service

Location:
Phillipsburg, NJ
Salary:
75000
Posted:
November 01, 2018

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Resume:

Janet E. Malone

*** ******** ******

Phillipsburg, NJ 08865-2705

ac7ksv@r.postjobfree.com

www.LinkedIn/in/ Janet Malone

Summary:

Effectively strategize and assign priorities to accomplish multiple tasks. Conscientious self starter, detailed-orientated, specialized in marketing and sales with skilled customer focus. Able to stay calm under pressure to achieve overall objectives. Infectious enthusiasm for technology.

Work History:

FLSmidth Automation Division 2017-Present

Sales Engineer

Automation equipment for Cement and Mineral Plants, Outside and Inside sales.

Automation solutions range from simple equipment control to leading-edge process control solutions that seek to optimize production processes.

Siemens Demag Delaval Turbomachinery, Inc. 2011-2017

Sales Specialist for Compressor and Pumps

Project Manager on large volume orders, coordinated sales, vendors and production, with timely communications with customers on the overall schedules.

Achieved 14M in sales in fiscal year 2015 against a 5M assigned objective.

Sales territory was a significant portion of US and South America, with both oil and gas corporations and municipalities, extensive interaction with Plant Engineering and Facility maintenance personnel and corporate buyers.

Proactively wrote requests for engineering/drafting changes and/or updates to technical specification documents (blueprints).

Proactive with customers on orders, quoting, sales/marketing calls, emails and face-to-face meetings with. Responsible for support to an on-line pricing database.

Janet Malone Page 2

Negotiated yearly price sheets. Utilized Salesforce for quotes/orders tracking and customer communications, also used Chatter with other sales personnel.

Utilized MS Office suite, SAP, Atlas, Salesforce, Workflow, Softech Inc Technical drawing database, proprietary Siemens databases. Part of LEAN process implementation and safety team.

Weyerhaeuser, Easton, PA 2007-2010

Customer Service Representative

Sold residential engineered lumber and related residential products to home improvement stores and building supply companies.

Used Odyssey and SAP for order processing, invoicing, purchasing from distributors and vendors and report management.

Hamon Research Cottrell, Somerville, NJ 2005-2006

AfterMarket Sales Specialist

Utilizing Electrostatic Precipitators specification and blueprint sheets, sold replacement internal OEM parts and was responsible for receipt and logging in of control boards and tracking such to the outside vendor and return to customers.

Sold to Oil and Gas, Cement, and other companies requiring emission controls.

Prior Experience:

Home Depot – Customer Service

Lucent Bell Labs - Sales Specialist, Project Lead

Bankers Life Insurance - sales

Weichert Real Estate

Wyndham Vacation ownership sales

Landlord of various Homes and Condo’s

Education:

Major: Business

Minor: Nursing

Related coursework:

Marketing, Microeconomics, Business Ethics, Project Management, Time management, Customer Strategies, Administrative Management, Managerial Accounting.

Anatomy, Chemistry, Microbiology, Billing/Coding, Phlebotomy, Electronic Medical Records, Patient Management, Pharmacology, Psychology, Nutrition

Warren County Community College

Nursing AS

Xcel Online Insurance School:

Obtained Life and Health Producers Licenses

Brookdale Community College

NJ Real Estate License, Business and Programming courses



Contact this candidate