PHYLLIS FARLEY–FRANCOIS
**************@*****.***
SUMMARY A Payroll and Billing Specialist with a strong background of processing regular and certified payrolls. Add and Update Employees Profile, add direct deposit for the employees and change banking information on the company level. Set up Garnishments (Tax levy/Child Support) with the supportive Documents. Post and manually bill clients for delivery and pickup service. Reliable and a Team player in which the Associates can depend upon.
EXPERIENCE
APR 18- LOOMIS Atlanta, GA
Payroll Adm/Billing Specialist
. Collect and summarize timekeeping information (Day Force)
. Obtain approval of time card and overtime
. Process travel and training pay
. Process and close periodic payroll
. Answer questions from Employees related to payroll topics
. Process paycard payments and manual checks
. Receiving and sorting incoming payments
. Issue and post bills and invoices
. Balancing and identifying inconsistencies
. Manually bill holiday delivery and pickup
. Inform clients of their outstanding debts and deadlines
. Update accounts receivable database with new payments and
Missed payments
. Excellent knowledge of MS Office and ER Software and SOFI
JUL 14 –Dec 18 HEARTLAND PAYROLL SOLUTION Alpharetta, GA
Payroll Specialist
. Process payrolls (Regular/Certified) in a timely fashion
. Speak with CPA’s and Sales rep about the client account . Set up garnishments (tax levy)/child support and Health Insurance
And any other volunteer deduction that the client may request
. Interacts with client base via telephone, fax and email also online clients to obtain payroll data to input are submit payroll
. Update employee files and add direct deposit for employees
. Change the company bank account
. Send reports to the client email/delivery option
. Set up online access for singular/multi user clients
. Setup PTO/Sick/Vacation Accrual for the clients account
. Set up 401k/Simple IRA on the clients account
. Provide various reports and products that can assist the clients
. Ensure that payrolls and reports are processed accurately
. Change client from Full tax status to Tax alert
. Produce and submit FEIN change to the appropriate dept.
. Submit lost client form/Reactive client form to the Supervisor
. Process Manuals/Void checks to reflect on the employees YTD earnings
. Login tax notices to Heartland Master Tax System (ANTS)
. Experienced on Workday Time and Attendance
. Experienced in sending sensitive information through secure email
JUL 00 – MAR 14 ADP (Automatic Data Processing)
Senior Teledata Rep/CSR Representative
. Process an average of 82 payrolls per day
. Maintain an error rate of 0.05% and resolve errors on a timely basis
. Maintain employee files, set up voluntary deduction
. Provide World Class Service to all customers and associates
NOV 96 – JUL 00 U. S. Security
Payroll & Billing Coordinator
. Operated the AS400 IBM Computer system
. Entered Payroll for 1,000 employees/set up garnishment, deduction
. Processed and Reconciled invoices
DEC 84 – NOV 96 Emory Clinic/Business Office
Data Entry Clerk/Receptionist/floater
. Entered charges from patients visit in the computer
. Balanced charge sheet batches after keying in charges
. Entered patient personal and insurance information
. Called insurance company to verify coverage
. Make appointments
. File medical charts
. Covered switchboard when operator was on lunch/break
EDUCATION Booker T. Washington High School
Graduated June 11, 1983
Atlanta Area Technical Schools
Clerical Certificate
Graduated June 1985
Interdenominational Theological Center
Certificate Program
Graduated May 19, 2017