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Service Manager

Location:
Dubai, Dubai, United Arab Emirates
Posted:
November 01, 2018

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Resume:

Allan G. Camara

Al Satwa, Dubai, UAE

Email Address: ac7kmp@r.postjobfree.com

Contact Number: +971**-***-****

Objectives:

Joining a team where absolute commitment to work, strong sense of responsibility, deeper orientation and energy, positive attitude are required.

Work Experience:

Vivian Restaurant

Restaurant Supervisor

Dubai, UAE

December 16, 2014 - Present

Create a sense of welcome and personalized service excellence for our guests

Display an active presence in our dining rooms and public areas, interacting with guests and colleagues

Effectively manage the systems in place to deliver superior service

Monitor resources, ensuring the tools are available to deliver services that meet and exceed guest expectations

Ensure appropriate performance management of colleagues in accordance with Subway standards, policies and procedures

Seek out new ways to enhance service and increase profits through effective and innovative promotions and marketing opportunities

Maintain a constructive, harmonious and communicative working relationship with all supporting departments

Champion the ongoing professional development, and work satisfaction of all colleagues

Ensure financial reporting is maintained and accurate

Monitor and manage labour costs and expenses daily, with a focus on meeting and improving financial targets

Ensure a clean and safe working environment, consistently promoting colleague health and safety

Promote and develop a culture of environmental awareness and responsibility

Ensure that the outlet maintains a first class, positive visual impact including ambience, cleanliness, decor and service flow

Set a positive example for Food & Beverage colleagues through exemplary dress, grooming and self-discipline and monitor colleague performance in these areas

Vivian Restaurant

Shift In Charge

Dubai, UAE

January 14, 2014 – December 16, 2014

Job Description:

Performed procedures necessary to open and close the restaurant

Performed daily food safety and temperature checklists to insure consistent product quality

Reconciled cash registers and documented information on the daily control sheet

Performed customer satisfaction walks periodically

Reviewed and deployed staff in proper positions based on deployment chart assigned by the general manager

Insured all employees adhered to the company's uniform standards

Monitored staff and provided them with daily performance feedback

Vivian Restaurant

Sandwich Artist

Dubai, UAE

March 25, 2013 – Januray 13, 2014

Job Description:

Prepares food neatly, accurately and in a timely manner.

Demonstrates a complete understanding of menu items and explains it to guests accurately. Exhibits a cheerful and helpful manner when dealing with guests.

Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.

Cleans as directed.

Greets guests and prepares their orders, uses Point of Sale system/cash register to record their order, collects payment from guests and makes change.

Understands and adheres to all quality standards, formulas and procedures.

Understands and adheres to proper food handling, safety and sanitization standards while preparing food, serving food and clean up.

Maintains professional appearance and grooming standards as outlined in the Operations Manual.

Personal Information:

Birthdate: March 6, 1991

Religion: Christian

Civil Status: Married

Nationality: Filipino

Visa Status: Employment

Trainings:

Person IN Charge Level 3

High Field Awarding Body for Compliance

Dubai, United Arab Emirates

2016



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