CURRICULAM VITAE
OF
LUNGILE JOYCE MAPHUMULO
Physical Address :726 Monticello country estates tombotti street Midrand 1862
Identity Number : 820-***-**** 086
Mobile : 078-****-*** /
E-mail Address : ac7kmm@r.postjobfree.com
Marital Status : Single
Nationality : South African Citizen
Gender : Female
Profile
Ability to work efficiently and effectively under both workload and time pressures while maintaining a calm outlook.
Experience delivering a high level of customer service to a range of customers, clients and colleagues.
Self-disciplined work ethic with the capacity to identify own targets and motivate self to achieve objectives.
Sound time management and organisation skills.
Knowledge of various filling system
Willing to work extended hours
Key Skills
Intercultural communication skill
Written and verbal communication and sound interpersonal skill
Computer skill
Career Summary
2015
eThekwini Municipality
Principal clerk (Internship)
2009
KwaMgaga High School
Senior Administration Clerk
2008
Prince Mshiyeni Memorial Hospital
Administration Clerk (in-service training)
Career History
2016 November – 2017 May
eThekwini Municipality – Customer Care
Attend to information sharing, queries and complaints from customers in respect of various services provided by the municipality
Receive and scrutinize applications for vending permits from prospective street traders
Receive and process applications for business licence applications in respect of food handling, entertainment and hawking in accordance with the business licencing Act.
Responsible for general administration duties including filing, maintain literature and information
Complete a transactional management register daily
Undertake related duties
Hall bookings
2015 June-2016 October
EThekwini Municipality - Registry
Filing of property documents
Records keeping of files
Capturing the number of files
Photocopying and faxing of documents
Scanning of building plans
Answering of telephone
Data capture on data viewer system
2009 June-2015 May
KwaMgaga High School
Coordinate meetings
Record keeping minutes
Rendering administrative functions – managing the office, attending queries, answering the telephone and message taking
Typing of letters and correspondences, faxing,
e-mailing and photocopying of circulars
Admissions of learners
Maintaining the filing system – filing of SA-SAMS development report survey clearance document, application forms for new schools and new grades.
Data capturing
Jan 2008 – Jun 2008
Prince Mshiyeni Memorial Hospital
Checking files and distributes files, sorting and filing of files when returning of patients
Records keeping of files
Answering the telephone and message taking
Making appointment of patients
Faxing and photocopying of documents
Personality and Capabilities
I work well on my own but I am also good working in a team and also encourage my team members to give off their best. I believe in being a great team-worker always adaptable and flexible to changes in the workplace. I am a determined and decisive person who uses initiative to develop effective solutions to problems. I adapt easily to any change. I can manage time effectively also can communicate well with people.
Training and Professional Dev.
Matric National Certificate- Samuel Mkhize High School - 2001
ND: Public Relations - 2010
Certificate: Introduction to TB for Supporters, Caregivers & Lay Counsellors (FDP) - 2014
Computer literacy
Micro Soft office, MS Word, MS excel and PowerPoint
References
Mamati Dladla (Principal Clerk)
eThekwini Municipality- Registry
Telephone:+27-031-***-****
Themba Seshange ( Mentor)
Sizakala Customer Service
Telephone: +27-031-***-****
Mr S.T. Sibisi (Principal)
KwaMgaga High School
Ms S.C. Mkhungo (Supervisor)
Prince Mshiyeni Memorial Hospital