Virginia E. Hankammer
West Jordan UT Ph. 619-***-****
ac7kli@r.postjobfree.com
OBJECTIVE:
My personal objective is to align my actions with my mission:
to be an asset to the company, to inspire, engage, and equip others to do the same, and
to definitely impact the life of every person I meet, especially in the Healthcare field.
As I uplift everyone I interact with on a daily basis, I certainly fulfill
my personal mission statement…To be of help to others!
Qualifications:
- Fluent communication in Spanish and English.
- Excellent work ethic.
- Excellent interpersonal skills.
- Interest and experience in leadership.
- Common sense approach to problem solving.
- Flexible and willing, to act independently as well as a team player.
- Explicit communication skills with staff and patrons.
- Possess strong ability to establish rapport with people from different backgrounds.
Experience:
SENIOR SPANISH TUTOR, San Diego City College, CA 2016 – 2017
Senior Spanish Tutor
- Assess and improve comprehension of the language, follow up tutees’ class assignments.
- Helped tutees to articulate their thinking with Spanish grammar.
- Prepared review sessions for students before finals.
BARBARA RICCA REALTY Kingman, AZ 2007 – 2009
Real Estate Bilingual Sales Agent
- Assisted clients through the process of buying or sell properties.
- Interviewed prospective clients.
- Discussed sales conditions, accompanied clients to property sites.
- Drew up real estate contracts.
FOUR SEASONS RESORT, Carlsbad, CA 2002 – 2004
Hostess/Guest Coordinator
- Processed high volume of phone call orders from customers on a weekly basis.
- Kept records of room availability and guests’ accounts.
- Handled credit cards and cash transactions through POS system.
PROVIDIAN FINANCIAL, Salt Lake City, UT 2000 – 2002
Credit Service Specialist
- Scheduled payments and updated past due accounts.
- Trained customers on possible debt consolidation best practices.
- Monitored and kept records of online client transactions.
- Presented payment options for achieving credit worthiness.
J.D. SERVICES TELECOM, Salt Lake City, UT 1997 – 2000
Bilingual Customer Service Specialist
- Digital international switchboard operator.
- Resolved 100% of customers billing adjustments, and complaints.
- Handled payments over the phone and updated customer records.
Education:
- San Diego City College CA
- Associate Degree in Arts / Psychology 2010 – 2015
- San Diego City College CA
- Administrative Assistant Certification - 2008
- Licensed Real Estate Sales Agent in California and Arizona states. - 2006