Kenneth D. Taylor
Nashville, TN firstname.lastname@example.org 615-***-****
Human Resources and Management graduate with exceptional communication and interpersonal skills striving to support a company’s growth.
University of Tennessee at Chattanooga, Chattanooga, TN
B.S., Business Administration, May 2016
●Omega Psi Phi Fraternity Inc., Vice President, 2013-2016
●Campus Activities Board, Treasurer, 2012-2014
Enterprise Holdings, Nashville, TN
Management Assistant/Management Trainee, 2016-Current
●Successfully completed Enterprise’s six-month Management Trainee program.
●Trained new employees on sales techniques and communication effectiveness.
●Account Manager for Enterprise Truck rental; gained and maintained long term rental agreements.
Sprint PCS, Chattanooga, TN
Sales Representative, 2015 - 2016
●Built customer confidence by actively listening to their concerns and giving appropriate feedback.
●Top ten percent of the region in sales.
●Small business expert.
●Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Orange Grove Center, Chattanooga, TN
Patient Support, 2014 - 2015
●Provide emotional support to patients with intellectual disabilities.
●Monitored inventory by ordering supplies and medication bi-weekly.
Enterprise Rent-a-Car, Chattanooga, TN
Service Associate, 2012 - 2014
●Offered great customer service to clients and transported them safely to and from the store.
●Worked with team in preparing and placing over 500+ customers in rental cars.
FedEx, Nashville, TN
Package Handler, 2011 - 2012
●Utilizing quality control to inspect packages and ensure each item passed strict specifications.
●Prepared trucks for delivery and transport by managing travel time.
Disability Office at University of Tennessee at Chattanooga, Chattanooga, TN
Office Support, 2011- 2012
●Assisted disabled students by offering an array of services including: campus transportation, test proctoring, and troubleshooting various day-to-day tasks.
●Maintained an organized filing system and maintained integrity by helping file confidential paperwork.
●Microsoft Office (Excel, Word, PowerPoint, Outlook)
●Management Information Systems
●Conflict and Stress Management
●Benefits & Compensation
●Training and Development