Tony McClain
*** ****** ******* *****, ******, SC 29334 e: ac7khm@r.postjobfree.com p: 864-***-****
Personal Qualifications
Dedicated results-oriented style professional with 20+ years’ experience.
Proven team-building and leadership ability.
Experienced in coordinating multiple projects and personnel to achieve goals.
Willing trainer/trainee and mentor.
Consistently commended for extraordinary work ethic and integrity.
Most constant and recent team member feedback was “If the virtual hand grenade was thrown in room (ie. toward team), Tony would be the first to jump on the hand grenade.”
Technical Qualifications - Proficient
LAN Access
Cisco Catalyst Series
Chassis and 1U switches
HP ProCurve switches
LAN Core and Distrio
Cisco Nexus Series
Cisco Catalyst Series
Data Center
Cisco Nexus Series
Cisco Catalyst Series
Wireless LAN
Autonomous Access Points
Wireless LAN controllers
Lightweight Access Points
Technical Qualifications – Familiar (ie. used less than 10% of workday)
Cisco ASA Firewall
Avaya switches
Barracuda Networks
6 Sigma – Greenbelt
Project management
Tipping Point
Windows Server ALL
VMware
Hyper-V
Professional Experience
Lincoln Energy Solutions, Greenville, SC, 2017-2018
Network Administrator / System Administrator
Originally brought onboard to setup backup and some other smaller projects, but stayed on after these projects as work environment was a good fit.
Worked on:
Windows Servers
Windows Server 2008
Windows Server 2012
Windows Server 2016
Application Management
Office 365 Administration
Veritas Backup Exec
Hyper-V
Network
Ubiquity Networks
Untangle
Wireless LAN
Autonomous Access Points
Ubiquity Networks LAN controller
Computacenter@ BMW Manufacturing, Greenville, SC, 2016-August 2016
Network Administrator / Delivery Assurance Manager
Same as Compucom@BMW simply with new contracting company.
Compucom@ BMW Manufacturing, Greenville, SC, 2011-March 2016
Network Administrator / Delivery Assurance Manager
Started with Compucom@BMW as Network Administrator and through merit, I have been challenged with increasing responsibility and currently I am the Delivery Assurance Manager (DAM) for LNS (Local Network Services) Americas.
LNS provides network services via ITSM ticket system built on the ITIL model. The LNS team’s primary areas of work encompassed primarily of Cisco environment with some HP in office areas with LNS focus on layer 2 and some layer 3.
(note: I am adding this line as I get this question often. Yes, as the DAM, I was still actively using technical skills. In addition, I was also the technical escalation point for the LNS team.)
Worked on:
Datacenter (three DC’s)
Cisco Nexus 9k, 7k, 5k, 2k
Cisco Catalyst 6500 & 4500
Cisco Catalyst 2960G
Office/Manufacturing Areas
Cisco Catalyst 4500
Cisco Catalyst 3560G
HP Procurve Switches
Wireless LAN
Autonomous Access Points
Wireless LAN controllers
Lightweight Access Points
Advanced Technology Services, Greenville, SC, 2003-November 2010
IT Services Manager / IT Project Manager
Started with ATS as a FSR I and through merit, I have been challenged with increasing responsibility. Milestones included; FSR II, VIP Tech, Team Lead, Sr. FSR, Greenbelt Project Lead, IT Services Manager, IT Project Manager. Starting in April 2007, I was assigned to the IT Services Manager role for our customers for the City of Greenville SC and Taylor Morrison headquarters in Orlando FL. In this role I managed two million dollars of revenue, budget, resources, day to day challenges and customer relationship. The most recent project for ATS was traveling North America conducting technical discovery for Kiewit (ATS customer).
Worked on:
Datacenter
IBM Bladecenter H20
Dell Servers
HP Servers
Application Management
Exchange
Novell GroupWise
VMWare 3.5
Network
Cisco Catalyst Switches
Cisco Routers
Avaya switches
Wireless LAN
Avaya Access Points
McClain.tm, Savannah, Georgia, 2002-2003
Network Consultant/Contractor
Owned and operated a technology Consultant Company. During this time, I served several small companies ranging in size from five to one hundred PC and servers. Service work ranged from simple up to complex software and hardware problems. I also a led server migration project from Windows NT 4.0 domain to a Windows 2000 Active Directory domain. I have also participated on a desktop migration project converting desktops from Windows NT 4.0 Workstation to Windows 2000 Professional.
WebSavannah.com, Savannah, Georgia, 1999-2002
Network Engineer/Systems Administrator
Participated in leading a start-up company to fast revenue gain and status in its region while maintaining minimal downtime and providing personalized service and contact with each customer to achieve customer satisfaction. Led and managed cross-functional and internal/external contractor teams to complete projects in timely and efficient manner. Coordinated with vendors regarding hardware, circuit and line suppliers and backbone providers to obtain most advantageous contract terms. Isolated and made source/recurrence-potential determinations for outages and directed (and performed) immediate corrective action. Performed sales/up sales functions for new and existing customers. Managed and directed financial and human-resources functions, including budget development/administration, billing and collections issues.
Key achievements:
Designed, coordinated and implemented data center build-out and relocation to achieve smooth, seamless transition.
Successfully de-fused escalated customer issues to achieve positive relationships.
Repaired/replaced hardware while ensuring maximum uptime.
Rosser International, Savannah, Georgia, 1985-1998
Computer Systems Administrator/Electrical Designer
As a system admin I, managed, maintained, diagnosed and devised corrections for system problems in multiple offices for Dell desktops and servers, large-format plotters and Intergraph proprietary hardware. As an electrical designer I, designed complex, high-demand electrical systems for commercial and institutional structures. Coordinated with other engineers on systems design/layout. Managed and directed contractors remotely and on-site.
Key achievements:
Instrumental in office conversion from traditional manual drafting to CAD.
Selected to train employees in 3 locations to use Microstation software, Intergraph hardware.
Earned merit bonuses for hard work, dedication implementing CAD systems.
Received President’s Award reserved for employees who exemplify extraordinary performance, the only Savannah employee to do so at the time.
U.S. Marine Corps Reserves, Savannah, Georgia, 1984-1991
Platoon Sergeant
Selected as youngest E5 to serve as platoon sergeant. Received Non-commissioned Officer of the Year Award in 1990 for exemplary performance and exceptional dedication.
Education/Training
Undergraduate Coursework, Computer Science
Armstrong State University - Savannah, Georgia
Associate of Science, CAD/Computer Science
Savannah Technical College - Savannah, Georgia
Certifications
ITIL Foundation v3
CCNA
6 Sigma – Greenbelt
Network+
A+
MCSA