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Assistant Manager

Fallbrook, CA
October 31, 2018

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GariAnn Rugg



OBJECTIVE Be in a position that I can utilize my experience, have growth potential and secure a position with a well established organization that will lead to a lasting relationship. EDUCATION AND CREDENTIALS Walter M. Williams High School: General Studies, Burlington, NC Alamance Community College: Ethics and World Religion Haw River, NC Craven Community College: Phlebotomy New Bern, NC

PROFESSIONAL EXPERIENCE Excel Property Management-Rich Park Apartments June 2014-July 2016 Raleigh, NC

Property Manager

Rent collection


Executing leases


Monthly reports

Maintaining contractor records, invoices, overseeing work Application process The Williams Group Property Management and Real Estate May 2012-May 2014 Fayetteville, NC Assistant Property Management/Assistant to real estate agent Process rental applications

Perform background and credit checks Landlord verification Maintenance request

Work orders

Move out and move in inspections Lease signings

Set up signs and lock boxes Appfolio

Light accounting (I.e enter invoices and payments) Fax/copy Writing up offers to purchase and submitting Uploading listings to MLS Marketing

Fayetteville Pet Resort October 2010-March 2012

Fayetteville, NC

Office manager

Answer multi line phone

Make reservations

Call outs to confirm reservations Data entry

Keep track of everything clients bring in for their pets Fax/copy Money handling/Credit Card machine

Update client records in system

Golden Realty & Management July 2009-September 2010 Raleigh, NC

Executive Assistant/Repairs Coordinator/Assistant to Property Manager Process rental applications (run background checks, landlord reference, employment verifica- tion, etc

Coordinate repairs with vendors/contractors

Tenant contact

Input invoices and bills in our system

Filing, copy, fax

Answer incoming calls

Move in/move out inspections

Take pictures of properties

Bank deposits

Any necessary errands (personal/business)

Make work orders

Dispatch contractors

Use of outlook, excel, word

Elite Line Service March 2008-June 2009

Washington, DC

Office Manager

invoice processing into Glovia, invoice generating, some HR duties for the technicians, hiring and firing paperwork, PO tracking, filing, general office management duties approving hours so payroll can process them

add invoices to an excel spreadsheet everyday to turn in one bill at the end of the month to our customer

generating expense reports

FedEx invoices and expense reports on a weekly basis Century 21 Action Inc January 2006-February 2008

Surf City, NC

Weekend Director of First Impressions/Assistant Maintenance and Housekeeping Coordinator- Office Support

Take leads for Agents

Check in and out keys to properties.

Received phone calls, determined the nature of the calls and directed callers to the appropri- ate department.

Inspect rental properties for the next renters

Make invoices

Maintain housekeeping list

Call property owners

Deliver anything that is needed at rental properties Inform owners of anything broken in rental properties Take detailed messages for person called upon, including name, time of call and nature of business Received and distributed mail and messages to appropriate departments and employees Springview Care, Inc September 2003-December 2006

Burlington, NC

Administrative Assistant/Receptionist- Administrator File and retrieve corporate documents, records, and reports. Perform general office duties such as ordering supplies, maintaining records management sys- tems, and performing basic bookkeeping work.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e- mail, or in person.

Provide administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries Organize, sort and assign mail distribution for all the employees File Medicaid

Redesign Documents/Forms

CERTIFICATES/SKILLS Proficient with Microsoft applications:

Microsoft Word

Microsoft Excel

Microsoft publisher PowerPoint

Planning and Scheduling Written Communication Customer Service Internet Research Telephone Reception Fax/Copy

10-key & typing

Type 60 WPM

Excellent organizational, public relation, & communication skills Phlebotomy

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