GariAnn Rugg
(C) E-Mail:ac7kh1@r.postjobfree.com
OBJECTIVE Be in a position that I can utilize my experience, have growth potential and secure a position with a well established organization that will lead to a lasting relationship. EDUCATION AND CREDENTIALS Walter M. Williams High School: General Studies, Burlington, NC Alamance Community College: Ethics and World Religion Haw River, NC Craven Community College: Phlebotomy New Bern, NC
PROFESSIONAL EXPERIENCE Excel Property Management-Rich Park Apartments June 2014-July 2016 Raleigh, NC
Property Manager
Rent collection
Banking
Executing leases
Marketing
Monthly reports
Maintaining contractor records, invoices, overseeing work Application process The Williams Group Property Management and Real Estate May 2012-May 2014 Fayetteville, NC Assistant Property Management/Assistant to real estate agent Process rental applications
Perform background and credit checks Landlord verification Maintenance request
Work orders
Move out and move in inspections Lease signings
Set up signs and lock boxes Appfolio
Light accounting (I.e enter invoices and payments) Fax/copy Writing up offers to purchase and submitting Uploading listings to MLS Marketing
Fayetteville Pet Resort October 2010-March 2012
Fayetteville, NC
Office manager
Answer multi line phone
Make reservations
Call outs to confirm reservations Data entry
Keep track of everything clients bring in for their pets Fax/copy Money handling/Credit Card machine
Update client records in system
Golden Realty & Management July 2009-September 2010 Raleigh, NC
Executive Assistant/Repairs Coordinator/Assistant to Property Manager Process rental applications (run background checks, landlord reference, employment verifica- tion, etc
Coordinate repairs with vendors/contractors
Tenant contact
Input invoices and bills in our system
Filing, copy, fax
Answer incoming calls
Move in/move out inspections
Take pictures of properties
Bank deposits
Any necessary errands (personal/business)
Make work orders
Dispatch contractors
Use of outlook, excel, word
Elite Line Service March 2008-June 2009
Washington, DC
Office Manager
invoice processing into Glovia, invoice generating, some HR duties for the technicians, hiring and firing paperwork, PO tracking, filing, general office management duties approving hours so payroll can process them
add invoices to an excel spreadsheet everyday to turn in one bill at the end of the month to our customer
generating expense reports
FedEx invoices and expense reports on a weekly basis Century 21 Action Inc January 2006-February 2008
Surf City, NC
Weekend Director of First Impressions/Assistant Maintenance and Housekeeping Coordinator- Office Support
Take leads for Agents
Check in and out keys to properties.
Received phone calls, determined the nature of the calls and directed callers to the appropri- ate department.
Inspect rental properties for the next renters
Make invoices
Maintain housekeeping list
Call property owners
Deliver anything that is needed at rental properties Inform owners of anything broken in rental properties Take detailed messages for person called upon, including name, time of call and nature of business Received and distributed mail and messages to appropriate departments and employees Springview Care, Inc September 2003-December 2006
Burlington, NC
Administrative Assistant/Receptionist- Administrator File and retrieve corporate documents, records, and reports. Perform general office duties such as ordering supplies, maintaining records management sys- tems, and performing basic bookkeeping work.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e- mail, or in person.
Provide administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries Organize, sort and assign mail distribution for all the employees File Medicaid
Redesign Documents/Forms
CERTIFICATES/SKILLS Proficient with Microsoft applications:
Microsoft Word
Microsoft Excel
Microsoft publisher PowerPoint
Planning and Scheduling Written Communication Customer Service Internet Research Telephone Reception Fax/Copy
10-key & typing
Type 60 WPM
Excellent organizational, public relation, & communication skills Phlebotomy