Service-oriented being a telemarketer with one year background in advanced office environments. Core competencies include Teamwork, Responsibility and Results Orientation as well as excellent communication and time management skills. Handling tasks with accuracy and efficiency.
Experienced Medical Claims Analyst in Medical Billing Industry with expert knowledge of medical terminology and HIPPA compliance. Resourceful and detail-orientated; skilled problem-solver and multi-tasker.
Customer and Personal Service
Telemarketing Executive 03/2013 to 04/2014
Acstra solutions (Wireless shop) - Colombo WP, 12A Kinross Ave, Colombo, Sri Lanka
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.
Explain products or services and prices, and answer questions from customers.
Obtain customer information such as name, address, and payment method, and enter orders into customers.
Adjust sales scripts to better target the needs and interests of specific individuals.
Conduct client or market surveys in order to obtain information about potential customers.
Revenue Cycle Management 04/2014 to 05/2016
Medical Collections Executive
MEDIGAIN- Colombo, WP 752, Baseline Rd, Colombo 00900, Orion City Sri Lanka
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Account Management and Customer Service. Provide account management support.
Provide Client a method of auditing files to ensure proper billing practices.
RCA analysis to provide feedback to client for billing practices on responsible clients.
Revenue Cycle Management 12/2016 to 12/2017
OPTIMUSONEMS- Colombo, 997/15 Welikada, Rajagiriya Colombo 00900, Sri Lanka
Collecting delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur.
Manage the status of accounts and balances and identify inconsistencies.
Issue and post bills, receipts and invoices.
Check the validity of debit accounts.
Update accounts receivable database with new accounts or missed payments.
Ensure all clients remain informed on their outstanding debts and deadlines.
Write thorough reports on billing activity with clear and reliable data.
Date of Birth 9th August 1994
Nationality Sri Lanka
Civil Status Single
Education and qualifications
Burhani Serandib School 1998-2011
High School Diploma – EDEXCEL - IGCSE 03/2011
Fluency in English, Gujarati, Tamil, Sinhala and Hindi.
Proficient in Microsoft Word, PowerPoint, and Excel.
Senior Consultant Human Resources - Virtusa,
752, Baseline Rd, Colombo 00900, Orion City Sri Lanka
Managing Director- OptimusOneMs,
997/15, Welikada, Rajagiriya, Colombo 00800 Sri Lanka
I hereby assure that all of the above information provided by me is true to the best of my knowledge.