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Administrative Assistant Employee Relations

LaPlace, Louisiana, United States
November 02, 2018

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512-***-**** • •

Human Resources • Executive Assistant • HR Recruiter

HR Management / Staff Development & Training / Recruiting / Benefits Administration / Talent Acquisition

Strategic and tenacious Human Resources Professional with over 12 successful years of combined experience in Human Resources Leadership, Performance Management, Policy and Procedures Development, Coaching, Conflict Resolutions, Employee Development, Recruiting, Compliance, Talent Acquisition, Intern Program Development, Benefits Administration and Employee Relations. Focused ability to consistently accomplish objectives through organizational talents, attention to detail and meticulous follow-through; experience in handling sensitive and confidential data, matters and files. Work well within a team environment or in self-managed projects while demonstrating a high-level of critical thinking and problem solving. Key areas of specialty include:

Human Resources Management • Staffing Coordination Support People Managers • Strategic Talent Acquisition

Compensation Planning • Organization Development Goal Setting • Regulatory Compliance • HR Programs

Sourcing, Screening, Negotiations and Follow-up End-to-End Recruitment Process

Develop, Implement and Administer Policies and Programs US Citizens Work Authorizations • Behavioral Interviewing

Develop People Programs Flexible and Easily Adaptable to Change and Industries

Career Progression

General Motors IT Innovation Center; Austin, Texas, Oct 2012-Oct 2018

A global automotive company united by a single purpose: To earn customers for life

IT Staffing Coordinator

• Managed onsite IT recruiting functions, on-boarding classified and new college hires and facilitating new hire orientation

• Collaborated with HR Manager in overseeing organizational training, procedural updates and development efforts

• Acted as liaison regarding issues between IBM RPO Delivery Team and GM Hiring Managers as well as ensuring onsite interviews were conducted efficiently; recommended corrective actions on adversarial situations

• Screened and moved the interviewing process forward;

• Led Red Carpet pieces, including coordinating orientation, ensuring I-9s and citizenship, outlining benefits and payroll, assigning badges, email access, laptops and communication devices

• Maintained up-to-date and accurate personnel files, which included current pay rates, addresses, designated departments/units and classifications

• Worked with, trained and helped polish interviewing skills for managers and key team players

• Participated as a member of the Austin Site Council and Safety Team

VMware, Inc.; Austin, Texas May 2012-Sep 2012

A global leader in virtualization and cloud infrastructure, delivering customer-proven solutions that accelerates IT

Staffing Coordinator, Contract Position

• Collaborated with hiring managers across worldwide locations while developing strong, successful working relationships

• Coordinated high-volume interviews while managing daily calendars for Recruiters, VP’s, Managers and Engineers

• Interviewed applicants and filled requests for employees in extremely tight recruiting markets; managed all aspects of recruiting, including sourcing resumes, staffing, screening candidates, coordinating interviews, placement, background checks, drug screening, hiring and extending offer letters for candidates, including managers, engineers, VPs and C-level executives;

• Negotiated positions, contracts and pay rates with candidates; met/exceeded predetermined hiring targets and timelines

• Developed and implemented recruiting strategies that resulted in improved business productivity, efficiencies and retention

• Identified and analyzed business issues where recruiting programs and services leveraged maximum efficiency; developed and drove strategies that implemented appropriate recruiting cycles

• Coordinated transportation, hotel and air travel for domestic and international candidates

Apple, Inc.; Austin, Texas July 2011-May 2012

Staffing Coordinator, Contract Position

• Implemented best practices, approving on-boarding paperwork for newly hired employees, processing into the Merlin Administration–Apple’s protected access employee system

• Conducted background screenings; reviewed and analyzed incoming new hire paperwork, which included I-9’s, W-4s, W-11’s, 8850’s, IPA’s and US Export forms for accuracy in identifying and outlining legal status

• Scheduled interviews for candidates via the WhiteBoard or iCal systems for Austin and California; facilitated coordination of relocation, and travel and accommodation plans


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Samsung (SARC); Austin, Texas Feb 2011-July 2011

Staffing Coordinator, Contract Position

• Coordinated and scheduled career and job fairs on/offsite at colleges/university, recruitment centers and community venues

• Conducted background and reference checks, ensuring compliance with state and federal regulations

• Resolved complex employment issues, including investigating, resolving, mediating and uncovering root cause; worked with Managers and Senior Recruiters on ironing out grievances before they escalated while coaching and providing tools and skills, which empowered them in their role

• Composed and submitted offer letters; coordinated orientations and outlined benefits

Intrinsity, Inc.; Austin, Texas April 2008-April 2010

Human Resources Administrator

• Advisor to HR Managers, participating in meetings with advisement responsibility in guiding company in the right direction through informed and well-thought-out decisions regarding HR issues, workforce planning, performance and employee relations

• Administered employee benefits and coordinated annual open enrollment

• Adhered to governmental regulations and guidelines, processing leaves of absence, COBRA payments, garnishments and payroll through ADP and Benetrac (Paychex) systems

• Utilized intuitive listening skills and asked empowering questions, collaboratively sketching out and developing a plan that crystallized a picture in their mind for the future

• Formulated and structured employee programs that supported the development and progression of specific roles

• Tracked and processed salary, vacation and personal day requests; coordinated new hire orientations; processed I-9’s

HNTB Corporation; Austin, Texas Jan 2007-April 2008

Senior Administrative Assistant

• Played a pivotal role as right hand to VP, maintaining and synchronizing daily business operations, outlining schedules, calendars, travel agendas and meetings

• Set-up systems and office flow, overseeing general labor input, labor and expense transaction and corporate forms for accounting and various toll-way projects

• Developed/maintained classified materials, records and files; prepared and verified varying degrees of reports

• Returned calls and responded to correspondence, emails and letters with resolutions immediately; maintained excellent relationships, securing trust and confidence with all involved

Freescale Semiconductor, Inc.; Austin, Texas Jul 2006-Dec 2006

Executive Administrative Assistant

• Delivered firsthand support to EVP, customers, business partners and staff

• Collaboratively worked on special events, providing administrative support and creative vision while coordinating travel as needed

EDUCATION: Concordia University, Human Resources/Business Administration; Austin, Texas

Bishop College, Computer Science; Dallas, Texas

TRAINING: Graduate, Airline Operations–International Air Academy, Inc.; St. Louis, Missouri

AFFILIATION: Board Member/Director–HOA; Mentor High School Students

LICENSE: Notary Public, Exp. August 2021

TECHNOLOGY: Windows, MS Office, GroupWise, Visio, PeopleSoft, Red Carpet, and HR Tool

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