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Customer Service Assistant

La Crosse, Wisconsin, United States
November 02, 2018

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Leya George

Prairie du Chien, WI


Highly enthusiastic customer service professional with 6+ year’s client interface experience.

Impeccable written and verbal communication skills, and excellent interpersonal skills.

Experience in accounting and business management.

A highly motivated, team-orientated management professional; able to quickly identify problems and successfully implement solutions.

Ability to problem-solve under the most difficult of circumstances.

Willingness to learn from superiors and peers, while paying close attention to detail, with strong analytical ability.

Experience with the mentally disabled or elderly in the community as well.

Would be a great asset to your company with my drive to succeed and desire to help others.


Accounting Assistant

Southwest Technical College - Fennimore, WI 2000

High School Diploma in General

Seneca High School - Seneca, WI 1997


Proficient in ten-key, Word, WordPerfect, Excel. Positive reinforcement methods, Quick learner.

Charting and record keeping experience.

Basic clerical knowledge. Proficient with Microsoft programs such as Excel, Word (Perfect), and Access.

Some experience with Power Point and Peachtree Accounting as well. Computer/internet savvy.

Training and development experience; schedule creation and maintenance; results-orientated; understands developmental disorders; communication classes; active listener; involved with the community as a volunteer at Habitat for Humanity.

Work Experience:

Cobblestone Inn & Suites - Marquette, IA 08/2016 - Present

Front Desk Clerk

Cash handling, counting, and sorting.

Preparation of registration cards and keys for rooms.

Answering multi-line switchboard system.

Recorded daily activities in communication log, data entry and the processing of payments.

Performed night audit and all reports associate with that.

Moderate level of experience with Microsoft Word and Excel.

Greet guests with a friendly smile and helping hand.

Take time to assess and fix any issues or concerns guests or other staff may have.

Home Health Aide - Readstown, WI 09/2014 - 08/2015

Self Employed

Assisting clients with their daily needs to manage a productive lifestyle.

Discussing and implementing a care plan with client.

Preparation of healthy nutritious meals.

Day Care - La Crosse, WI 01/2009 - 12/2011

Self Employed Childcare Provider

Organized activities that developed children's physical, emotional and social growth. Physically and verbally interacted with children throughout the day.

Taught children personal care behaviors, including toilet training and feeding.

Go America - Prairie du Chien, WI 11/2003 - 11/2006

Deli Manager/ Assistant Store Director

Develops and implements department operational goals and objectives; participates in the annual business planning and goal setting process.

Controls inventory orders of all deli merchandise, maintains ample amounts and variety of products for the department.

Accurately conducted monthly inventory counts.

Achieves goals for the department, including profit margin and labor costs.

Monitors maintenance of equipment and takes action to repair.

Ensures high standards in food handling and sanitation practices are utilized in the department.

Hires, supervises, communicates department standards, schedules, takes corrective action, directs work, evaluates, trains and develops team members in the department.

Vendor price comparison on a regular basis to ensure best prices and quality available.

Accounting Assistant

Andersons Formal Wear - Rochester, MN 01/2001 - 11/2001

Accounting Clerk

Maintain financial accounting system.

Opened and assigned new client accounts.

Track balances in cash and investment accounts.

Maintain files on receipts, checks, back-up documentation and invoices.

File various Federal, State, and City reports and returns.

Maintains records and prepares reports and correspondence related to the work.

Coordinated approval processes of all accounts payable invoices.

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