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Customer Service Technician

Location:
Scottsdale, Arizona, United States
Posted:
November 02, 2018

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Resume:

Elizabeth Mae Smith-Knipp

Contact Information -**23 E. Desert Cove Phoenix. AZ 85028

ac7k9o@r.postjobfree.com 480-***-****

-Seeking a veterinary technician position, to utilize my skills and experience to become a member of your veterinary team to give the best services to patients. I am a veterinary technician with experience, strong work ethic who is reliable, responsible and hard working. Great customer service skills to communicate with customers.

Work Experience

Petsvet Animal Hospital

Surprise, Arizona

Veterinary Technician/Receptionist/Office Manager

July 2006 – June 2015

Emergency Animal Clinic

Peoria, Arizona

Veterinary Technician/Receptionist

December 2013– August 2014

GrandPaws Animal Clinic

Surprise, Arizona

Veterinary Technician

August 2015– August 2016

Catalina Animal Hospital

Phoenix,Arizona

Veterinary Technician/Lead Tech

August 2016 – March 2018

- Performed patient examinations and emergency procedures, Ran diagnostic testing(in house),preformed xrays, administered anesthesia/intubating patients and assisted in surgeries, monitored patient behavior and nutrition, also performed animal nursing such as administer prescriptions, change bandages, drew blood, setting catheters, intubating, filled patient prescriptions for clients, preformed dental cleaning.

Greeted and communicated with clients, answered phones, scheduled appointments, logged and handled all controlled substances. Proper animal restraint and quarantine. Learned the procedures and preformed STEM CELL THERAPY AND PRP. Worked with and helped assist in LASER THERAPY, CHIROPRACTIC and ACUPUNCTURE.

Placed all orders for food and supplies, spoke to all vendors and sales representatives, stocked all shelves( food and supplies/medications), calculated and handled payroll and employee problems and client complaints. Organized, recorded and filed all client/employee and financial records. Handled all end of day reports and closing responsibilities.

Education

Raymond S. Kellis High School

High School Diploma

Very familiar with Intravet, Infiniti and Avimark Software. Great with computers and very fast typer.

References -Furnished upon request



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