PROFESSIONAL SUMMARY

Agile Certified Scrum Master over 12 years of diversified functional and technical experience in full systems development life cycle (SDLC) using waterfall and Agile methodologies, Proven ability to support multiple projects with medium to high complexity. Consistent tracking record of on-time and on-quality delivery, managing a mid-size team. Looking for a position to expand my existing skill & knowledge and make greater contribution in the given position.

CERTIFICATION

Agile Scrum Master Certification(SMC)

ITIL Foundation Certificate (ITIL-FC)

PROFESSIONAL EXPERIENCE

US Courts : (Feb 16 to Present) : Scrum Lead

Presently working on New Streamline Timely Access to Statistics (NewSTATS) project. The NewSTATS is a business intelligence and decision support system designed to provide standard reporting, query, analysis, and data delivery. Every day courts send the transmittal files to mainframe system based the queue the CMECF transmittal files are scoped to Newstats box.

Legacy data is loaded into the various data mart monthly snapshot, master (latest status of all records), and aggregate facts and dimensions. This ensures that it has a large set of historical data; and since most of the reports look at historical data, this satisfies a major part of the US Courts reporting requirements.

RESPONSIBILITIES:

Work closely with Scrum Team to support the Agile development process.

Responsible for guiding, coaching and implementing two weeks Sprint in a professional and timely manner.

Work within the core delivery team empowered/tasked with design, development, modification, and implementation of applications.

Verification and validation with cross-functional teams both in QA and stage environments complying with business requirements for successful delivery and deployment.

Support in ETL for validating source to target data transformation, population, data consistency and accuracy of data in data warehouse environment.

Involved in Ad-hoc reports using SAP BO tool for projecting data measure based on real time data on a day to day basis based on User Stories in JIRA.

Abetted team member to generate backend queries and matching data displayed front end BO reports in helping the end client to make most precise and appropriate business decisions.

Involved in successful execution and result oriented test cases meeting the end client business needs and functions.

Assisting track and produce key metrics e.g. burndown, burnup, cumulative flow, velocity.

Assisted Product Owner, especially with respect to grooming and maintaining the product backlog.

Involved in developing test analysis, test scenarios and test cases based on User stories for individual sprints in par with client business approach.

Participated in sprint planning, daily stand-up meetings, sprint reviews, sprint retrospectives and demos meetings.

Involved implementation meeting for project standards & guidelines based on the scope, risk and complexity of the project.

Analyze and articulate complex subject matter via presentations, enabling the ease of comprehension by customers and all stakeholders.

Environment: Mainframe/OS390, Oracle version 11G, Server on Window platform, Client machines on window 365 workstation, Using MS Visio, Informix, SAP BI

BCBS (Oct 10 to Dec 15) Project Lead/Scrum Master

Worked price migration project that will migrate FEP functionality and processes from LRSP/IMS mainframe platform to the PowerMHS/iSeries platform. BCBSNC FEP utilizes shared systems with the FEP Operations Center (FEPOC) including FEPDirect. The goal of this project required for FEP to price, obtain provider information and produce payments on Power MHS version 7.2 application. The use of PMHS platform will enable FEP to Comply with HIPAA 5010 validation and ICD-10 mandate, Reduce manual pricing activities, Increase claims payment accuracy and Leverage electronic fund transfer (EFT) process.

Responsibilities:

Interacted with Client, Business and End user to obtained detailed business requirements and developed a project plan and strategy.

Organized and facilitated sprint planning, daily stand-up meetings, sprint reviews, sprint retrospectives and demos meetings.

Assisted in building process to support the Projects and coordinate cross-team scheduling dependencies and activities.

Facilitates the escalation of system issues with business owner and team members, helping to ensure issues are handled appropriately.

Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.

Set expectations and goals for individual team members and assist them in project management activities: Estimation, Scheduling, Planning, Tracking progress using MS Project.

Represent the team monthly at the Scrum of Scrums (S2) meeting to report impediments for escalation (if needed).

Orchestrated and conducted requirements and specifications analysis sessions with stakeholders, sponsors and clients.

Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.

Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

Assisted the Product Owner with various activities including communicating updates and impediments as well as assisting

with backlog and release plan maintenance.

Coaches and mentors Agile team members and provides constructive performance feedback.

Proactively working on issues/risks and consults with clients and team leads to find creative solutions using qualitative and quantitative analyses.

Develop work breakdown structures(WBS), project schedules, and manage and allocate staff and corporate resources to accomplish defined tasks.

Implement the whole Life cycle of testing methodology starting from Planning, Capturing, creating, Executing, Reporting, and tracking the defect to deliver Quality Standards.

Track and communicate team velocity and sprint/release progress report to business owner and stockholders.

Coordinated with Release Engineers and Maintenance Support during the migration of the application code and integrated application during final Phase of Production.

Actively participated in Status reporting meetings and interacted with Developer, User to discuss critical open issues.

Environment: IBM/OS390, Oracle 10g,11g, SQL, TOAD, Teradata, MS-Visio, iSeries/OS400/AS400 systems, DB2, PowerMHS7.0, SeeBeyond / Claredi, Edifeces SpecBuilder, Edifecs XEngine, SoapUI Pro 5.1.2, UFT 11.50, ALM-QualityCenter, IBM Rational DOORS

National City : (Mar 09 to Sep 10) Project Coordinator

The Project “Mortgage Application Module” was a web-enabled application and it involved developing the bank’s module for an online mortgage application, which allows customers to apply for mortgage, check the status of their application, a mortgage calculator and many other Mortgage tools. Provide the customers graphical analysis, tabular analysis depending on their inputs. It provides the users with secure access and helps to increase the efficiency and the quality of loan decisions taken by the company.

Responsibilities:

Meet on a regular basis to provide project updates and share relevant information.

Actively participate in Release Management group meetings and discussions.

Provide guidance as necessary to complete migrations and deployments by working closely with Business Analysts, Developers and QA analysts.

Run weekly status report to know the progress of execution effort and open issues to be resolved.

Worked with the developers and Business group involved in production testing, was engaged in full cycle of project

Participated with Change Management guidelines and utilize a ticketing system to ensure that QA/Production environment integrity is maintained.

Assists with monitoring and controlling the execution of project tasks against the project plans.

Supports the preparation of status reports and other project reports and presentation of information to organizational leadership, project teams and client / customer groups.

Responsible for coordinating subordinate employee and consultant recruitment, selection and training, mentoring, work assignments and performance assessment.

Manage UAT team to prepare all test scenarios and cases as per the User Acceptance Test Plan.

Responsible to generate a Requirement Traceability Matrix (RTM) and Consolidated Test Reports during execution and closing.

Worked with project team members, clients and vendors to coordinate activities, provisioning, environment setup, installation, and integration testing.

Managing changes Log to the project without unduly affecting the stated objectives and benefits

Maintains the overall project documentation library ensuring that all documentation is established, maintained and retained as necessary in project databases.

Coordinates information needed for the cross functional team to make business decisions on projects

Work with Business and management to adjust project priorities

Environment: Windows, Java Spring, Oracle10G, Java Script, .Net, VB Script, Load Runner, Quick Test Professional(QTP), and ALM Quality Center.

CDC : (Feb 04 to Mar 09 ) Project Associates

Worked on multiple HIPAA projects such as HIPAA 4010, National Provider Identifier (NPI) and SSNR replacement mandated the standardization of EDI formats for health care data transmission, which includes claims, remittance, eligibility and claim status inquiries. I also involved in EDIFECS implementation that replaced INGENIX Claredi Classic used for EDI transactions compliance.

Responsibilities:

Developed Plans, which detailed the scope, requirements, success criteria, milestones and required necessary resources.

Responsible for the coordination & preparation of the environments and data availability before code move in the environment.

Prioritized the sprint backlog to meet the expectations of stake holders.

Involved in weekly walkthroughs and inspection meetings, to verify the status of the project.

Executed Test scripts for formal HIPAA validation process with claim processing system.

Responsible for consolidated a Reports to analyze the team progress and lesson learned.

Helped the product owners to come up with user stories for better understanding for estimate and development.

Coordinated Daily scrum meetings, spring planning, spring review, and spring retrospective.

Involved in writing test scenarios, testcases for functionalities of the application using various requirements documentation.

Worked with 270/271 for Eligibility Status, 276/277 for Claim Status, 834 Enrollments, 835 Remittances d 837 Institutional/Professional Claims files to make sure working as per HIPAA rules and Guidelines.

Developed various QA Matrix to keep the track of Pass/Fail No Run, High priority and severity defects Run weekly status report to know the progress of execution effort and open issues to be resolved.

Work within the core agile delivery team empowered/tasked with design, development, modification, and implementation of applications, and building high performing delivery teams.

Administered project life cycle functions, including schedule, scope, and risk assessment.

Participated in various meetings and discussed Enhancement and Modification Request issues.

Worked hand in hand with the Trading partners, SME’s and developers to identify their needs.

Responsible to implement and execute disciplined Change control process including communication, estimation and impact to scrum teams and testing

Manage Test Coverage Matrix (Traceability) and the status of the progress under control.

Worked with team leads across multiple teams throughout execution & defect management process.

Prepared Sequence diagram, use case diagram, class diagram, activity diagram using MS Visio.

Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.

Environment: Oracle version 8i (v8.2) Server on Window platform, Agile Scrum, Client machines on Windows XP workstation, Using MS Visio, iSeries//OS400/AS400 systems, DB2, PowerMHS 5.0, IBM Mainframe/OS390, WinRunner.

Schering Plough : (Nov 03 to Feb 04) Validation Analyst

Involved AE management software that used by Drug Safety Surveillance / Medical Services. It is a client-server computer application designed to facilitate the Entry, Tracking, and Reporting of data related to Adverse Events (AEs). In addition, CAVIAR is used to assist DSS in satisfying Food and Drug Administration (FDA) and international regulations regarding timely reporting of Adverse Events for investigational and marketed drugs.

Responsibilities:

Involved as a team member to study the 21CFR part 11 requirements and created GAP analysis.

Executed scripts for the formal validation process with implementation of cGMP.

Analyzed the business requirements and wrote the Test Plans and Test Cases for Integration Testing using Rational Test Manager.

Execute Manual Testing on all the GUI interfaces of the application.

Involved in writing test procedures to perform testing on CAVIAR 7.0.

Involved in performing Functionality, Regression and Integration testing on the new releases of the application.

Prepared test data for Positive and Negative testing to insure the application is working as per specifications.

Performed sanity testing for the new build to make sue application is ready for full testing life cycle.

Identified defects and coordinated with developers to resolve them and provided full support to the development team using Rational ClearQuest.

Performed Back End Testing of the application using MS Access and SQL Server.

Participated in various meetings and discussed enhancement and modification request issues.

Involved in Writing Summary Report that including change control, open/closed defects, testcase matrix for CAVIAR 7.0.

Coordinated with other teams to create test environment to simulate test data to accurately execute functional data driven test cases.

Environment: WebLogic, Websphere, MQSeries, Oracle 8i, Oracle on Sun Solaris v5.8, SQL*Loader, Developer 2000, PL/SQL, Jbuilder, Visio, MS Project, Virtual Server Database, BMC Patrol, Crystal Reports v9/8.

Merck & Co. : (May 03 to Oct 03) Business Validation Analyst

Worked on Clinical Trials System (CTS) which is Web-based data entry and review system for Merck’s clinical trials? It collects and manages clinical trial data that are used by multiple organizations throughout Merk in the clinical trial process. It includes system setup for specific trials, as well as the collection and validation, and reporting of the data collected during the conduct of a trail. All data entered into Merck Internet Trials is stored in Merck’s Clinical Trials System (CTS) database.

Responsibilities:

Examine the existing requirement and testing documentation for the applications comprising the CTS for the Merck CIS group.

Review the applications and existing requirement documentation and identify and document missing or incomplete requirement in Documentum 4.3.

Performed GAP Analysis to determine the company’s current status of 21 CFR Part 11 compliance for Clinical Trial System (CTS) application.

Involved in creating a detailed System Test Plan and procedures for the Testing which was missed from previous releases.

Developed Test Cases and Test Scenarios from detailed test plan for uncover functionality.

Identify and documented the state of Traceability between existing requirement and existing Integration/system test documentation.

Involved in Analyzing test results for different modules and modifying the test cases where in the Business Rules are redefined.

Participated in various meetings and discussed enhancement and modification request issues with Business User/End User.

Coordinated test environment with Network team to create environment to simulate data and source to execute functional, Regression, Integration test cases.

Involved in the system, black box, sanity, and regression testing of the application.

Created Requirement Traceability Matrix(RTM) to cross reference the user defined requirement to the test requirement, test cases and test scripts.

Conducted extensive Security Testing including alternative user identification and authentication.

Did extensive backend testing using SQL queries and sub queries to check backend data and checked data integrity.

Responsible for weekly status report for the progress of the testing efforts including open and closed issues.

Environment: Oracle 8i v8.1.7.3.0 Server on Windows NTv4.0 server, Oracle Designer/Discoverer 7i for data modeling and designing. Client machines on Windows 2k/NT workstation, PL/SQL, Java/web based enterprise.

Countrywide : (Aug 01 to Apr 03) : Software Engineer

Worked on Land safe Appraisal Services (LSAS), a subdivision of Countrywide. I have worked with Appraisal client server Application called ‘CMS’ (collateral management system), Intranet application ‘Interact’, ‘ARS’ (middleware application) and web application ‘Appraisal Port’. The basic process within CMS includes, order processing of an appraisal order, Appraiser assignment, fulfillment or completion of appraisal order and as a quality control. Landsafe also provides Review on the Appraisal Report in CMS and Appraisal Port. Review is completed by Reviewers within Landsafe with the help of the delivered Appraisal report and various automated reports obtained by Landsafe. Appraisal orders initiate at Interact, go through ARS and are processed in CMS.

Responsibilities:

Worked as a QA Analyst on various projects for web base Mortgage application.

Performed GUI testing, Integration testing, Regression testing, Ad-hoc testing, Negative testing on multiple projects.

Was involved in Business process testing to insure every record update business edits.

Created appropriate test cases, test scenarios, logged defects in Test Director.

Worked with the developers and Business group involved in production testing support during/after code migration into production.

Validated the data entered by developing SQL Queries against the databases in Oracle using SQL prompt.

Communicated assigned my task status to project manager to appropriate levels of management.

Perform error verification when user enter unexpected value in a field or perform a action that was not expected or left blanks in mandatory fields.

Perform image testing to make sure image display or right place and not overlapped with text or any other field.

Verify page layouts and design elements should be as per specifications and consistent throughout a site, so that it's clear to the user that they're still within a site.

Testing to ensure compatibility of the portal with different browsers, operating systems and hardware platforms.

Performed manual testing by entering positive and negative values and boundary values to the application. Updated test case document with the results.

Identify and documented the state of traceability between existing requirement and existing Integration/system test documentation.

Created and executed the test cases for various scenarios, and participated actively in System, Integration, and Regression testing for new build released.

Developed test estimation for Test Scenarios, Testcases, Test Data and executing testcases.

Identified defects and interfaced with developers to resolve them and provided full support to the development team. (Defect)

Environment: Oracle 8i, Oracle on Sun Solaris v5.8, SQL*Loader, Developer 2000, Virtual Server Database, Crystal Reports v9/8, UNIX, Client/Server, MS–Excel, Test Director, Toad, AS400, .Net and Java

Oxford Health Plans : (Feb 01 to Aug 01) QA Analyst

Worked on the Health Insurance System Application, which developed to keep track of the everyday activities of the Health Insurance Provider organization. The system handling traditional health maintenance organizations, point-of-service plans, third-party administration of employer-funded benefits plans and Medicare Choice plan. I was occupied in many projects in the organization.

Responsibilities:

Collected and analyzed specifications and requirements from developer and business owner prior to create Test Plan.

Conducting Functional Testing, System Testing and Regression Testing for the application.

Involved in creating Test Procedures and Test Cases after completion of Test Plan in Test management systems (TMS).

Created SQL statements to extract data from table to verify the flow of data between back-end and front-end.

Modified required UNIX scripts and other SQL validation scripts, and writing scripts in SQL to validate the outputs.

Perform security testing to make sure unauthorized user unable to access the application.

Coordinate with other teams members to execute test cases so data do not corrupted for their scenarios for end-to-end testing.

Conducted Regression Testing as new version was made after correcting the bugs using WinRunner.

Analyzed Load Runner result from server response time, number of hits per second, transaction response time.

Participate in various meeting and discuss Enhancement and Modifications Requests issues.

Involved in weekly walkthroughs and inspection meetings, to verify the status of the testing efforts and the project as a whole.

Engaged in analyzing, reviewing and tracking bugs using a defect tracking database in Test Director.

Used DataStage executing data movement, processing, and collecting the data from main repository.

Involved in creating final Test Summary reports of the project using Test Director for final documentation for lesson learned and future release.

Environment: Oracle Server 8i v8.1.5 on HP-UX v11.x, Visual Java v2.x. Client machines on Windows NT workstation version 4.x., Mainframe, Pick Database SQL*, WinRunner, LoadRunner.

Other Experience:

Involved creating a computer program in Visual Basic 6.0 that handled reservation for a key hotel chain, maintained a profile of various customers during postgraduate diploma in Computer Application.

Designed and created a Web Page for a guesthouse facility using Dreamweaver 3.01 tool during MBA program in Edith Cowan University.

Educational Qualification:

Master of Business Administration (MBA), Edith Cowan University, WA, Australia & USA

(Major in Information System)

Advance Post-Graduate Diploma in Computer Application (PGDCA), India Education Center, New Delhi, India

Graduate in Bachelor of Commerce (B Com), Delhi University, New Delhi, India

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