EXPERIENCE

Melissa Swanberg

OBJECTIVE

Detail-oriented individual seeking employment as an executive assistant/manager. Offering 10 years of excellent communication and office/production management skills which will be fully utilized to the benefit of company Executive Assistant/Production

Manager

Essex E Liquid

Wenatchee, WA

May-2016 - October-2018

• 50 hours / week

Reduced total time for monthly and quarterly numbers by 20% through the implementation of new office administration procedures

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Successfully supervised the overall activity of 10 team members in multiple departments

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Created Lab protocol and procedure manuals to comply with new FDA regulations

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Increased 38% of Lab income by implementing new organization records and procedures

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Created inventory spreadsheets to keep records for 4 companies, saved 18% of time management

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Managed supplier base for specific commodities which involves identifying and certifying supplier partners

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driving optimum costs and cultivating long-term supplier relationships; training supplier personnel

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training supplier personnel in areas of quality requirements, product certification, process control; managing approval supplier list /coding and maintaining quote files

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Professional Interaction and communication with various individuals and groups

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Daily activities included overseeing vendors, accounting department, engineering department, shipping and receiving personnel, production employees, production control, quality control and co-workers

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Microsoft Office (Word, Excel, Outlook, Power point, ERP systems SAP Microsoft Office Procurements)

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• Database management 7 years of experience

• Calendar management

• Quickbooks

• Office equipment operations (copiers, fax machine, ect.

• 10 years Data entry experience

• Supply management

• Inventory control

• Editing and proofreading

Email ac7jz5@r.postjobfree.com

Address 769 N Main Street, Willard, UT

84340

Phone 509-***-****

• Billing

Homemaker

Homemaker

February-2005 - May-2016

I chose to take time off work to raise my children while they were young Refill specialist/sales and

customer service

Pintey Bowes

Spokane, WA

June-2001 - February-2005

• 40 hours / week

• Selected out of hundreds of employees to learn new software in 2 weeks

• Trained hundreds of employees on new operating Software

• Provided 50% of creditline sales for purchasing postage, ink, parts ect.

• Educated on Thousands of different postage Machines

• 5 years of 10 key experience

Assisted Clients On Refilling Postage Meters and Maintenance Of postage machines

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Administrative assistant

Buisness Forms

Spokane, WA

December-2000 - May-2001

• 40 hours / week

Providing administrative and clerical support (mailing, scanning, faxing, copying, filing).

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• Maintaining electronic and/or hard copy filing system. Opening, sorting and distributing mail to various professionals in the office.

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• Assisting in resolving problems.

• Running errands to post office, office supply store, etc.

• Answering phone calls and taking messages.

• Preparing and editing documents like letters, reports, memos, and emails. Scheduling and coordinating meetings, appointments, and travel arrangements for other professionals.

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• Taking dictation and maintaining store of office supplies.

• Recording minutes of meetings.

• Handling requests from other professionals.

Strictly adhering to office policies and procedures, especially regarding confidentiality.

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• Acting as a point of contact for clients

• Tracking account information

• Coordinating with professionals and departments

Fine Jewelry Sales

Pearls of the Sea

Kaanapali, HI

September-1999 - September-2000

• 40 hours / week

Assist customers in the selection of Fine Jewelry merchandise and offer complimentary items with each customer purchase

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Complete minor repairs on Fine Jewelry to include removing watch links, changing watch batteries and adding slides to slide bracelets

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• Meet/exceed personal weekly, monthly, and annual sales goals

• Maintain counter standards including replenishment and presentation as EDUCATION

SKILLS

well as the general appearance and cleanliness of department

• Passion for jewelry

• Meet/exceed personal Elite Service Plan attachment rate goals

• Meet/exceed personal repair sales dollar goals

Develop product knowledge by learning the merchandise features, advantages and benefits

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Maintain floor standards including replenishment and presentation as well as the general appearance and cleanliness of department

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• Open new charge accounts

• Develop and maintain your own clientele

Understand all systems and procedures relating to sales and credit transactions

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• Enforce loss prevention and shortage control procedures

• 100% of commission quota every month

Intimate Apparel Sales

The Bon Marche

Lynnwood, WA

August-1998 - September-1999

• 30 hours / week

Provided an exceptional customer experience by ensuring the customer is always the priority

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Responsible for Fit training intimate apparel associates, ensuring the best possible customer experience

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Placed new receipts on the sales floor and insure floor replenishment by size is occurring

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Created and implemented best practices to drive sales, turn, and gross margin above company average

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• Ensured sales floor is properly signed for sales and markdowns

• Drived pre-sale events in partnership with Intimate Apparel manager

• Build brand-specific clientele to supports local marketing High school Diploma

Sultan High School

Sultan, WA

1999

• Graduated with 3.5 GPA

• Varisty cheerleading Freshman through Senior year

• Vice President Arts Club

Impeccable organizational skills, Ability to Work Under Pressure, Professionalism, Time Management, Self-motivation, Interpersonal skills, Leadership, Adaptability, Integrity, Teamwork Commitment

Contact this candidate