EXPERIENCE
Melissa Swanberg
OBJECTIVE
Detail-oriented individual seeking employment as an executive assistant/manager. Offering 10 years of excellent communication and office/production management skills which will be fully utilized to the benefit of company Executive Assistant/Production
Manager
Essex E Liquid
Wenatchee, WA
May-2016 - October-2018
• 50 hours / week
Reduced total time for monthly and quarterly numbers by 20% through the implementation of new office administration procedures
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Successfully supervised the overall activity of 10 team members in multiple departments
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Created Lab protocol and procedure manuals to comply with new FDA regulations
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Increased 38% of Lab income by implementing new organization records and procedures
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Created inventory spreadsheets to keep records for 4 companies, saved 18% of time management
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Managed supplier base for specific commodities which involves identifying and certifying supplier partners
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driving optimum costs and cultivating long-term supplier relationships; training supplier personnel
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training supplier personnel in areas of quality requirements, product certification, process control; managing approval supplier list /coding and maintaining quote files
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Professional Interaction and communication with various individuals and groups
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Daily activities included overseeing vendors, accounting department, engineering department, shipping and receiving personnel, production employees, production control, quality control and co-workers
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Microsoft Office (Word, Excel, Outlook, Power point, ERP systems SAP Microsoft Office Procurements)
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• Database management 7 years of experience
• Calendar management
• Quickbooks
• Office equipment operations (copiers, fax machine, ect.
• 10 years Data entry experience
• Supply management
• Inventory control
• Editing and proofreading
Email ************@*****.***
Address 769 N Main Street, Willard, UT
84340
Phone 509-***-****
• Billing
Homemaker
Homemaker
February-2005 - May-2016
I chose to take time off work to raise my children while they were young Refill specialist/sales and
customer service
Pintey Bowes
Spokane, WA
June-2001 - February-2005
• 40 hours / week
• Selected out of hundreds of employees to learn new software in 2 weeks
• Trained hundreds of employees on new operating Software
• Provided 50% of creditline sales for purchasing postage, ink, parts ect.
• Educated on Thousands of different postage Machines
• 5 years of 10 key experience
Assisted Clients On Refilling Postage Meters and Maintenance Of postage machines
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Administrative assistant
Buisness Forms
Spokane, WA
December-2000 - May-2001
• 40 hours / week
Providing administrative and clerical support (mailing, scanning, faxing, copying, filing).
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• Maintaining electronic and/or hard copy filing system. Opening, sorting and distributing mail to various professionals in the office.
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• Assisting in resolving problems.
• Running errands to post office, office supply store, etc.
• Answering phone calls and taking messages.
• Preparing and editing documents like letters, reports, memos, and emails. Scheduling and coordinating meetings, appointments, and travel arrangements for other professionals.
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• Taking dictation and maintaining store of office supplies.
• Recording minutes of meetings.
• Handling requests from other professionals.
Strictly adhering to office policies and procedures, especially regarding confidentiality.
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• Acting as a point of contact for clients
• Tracking account information
• Coordinating with professionals and departments
Fine Jewelry Sales
Pearls of the Sea
Kaanapali, HI
September-1999 - September-2000
• 40 hours / week
Assist customers in the selection of Fine Jewelry merchandise and offer complimentary items with each customer purchase
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Complete minor repairs on Fine Jewelry to include removing watch links, changing watch batteries and adding slides to slide bracelets
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• Meet/exceed personal weekly, monthly, and annual sales goals
• Maintain counter standards including replenishment and presentation as EDUCATION
SKILLS
well as the general appearance and cleanliness of department
• Passion for jewelry
• Meet/exceed personal Elite Service Plan attachment rate goals
• Meet/exceed personal repair sales dollar goals
Develop product knowledge by learning the merchandise features, advantages and benefits
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Maintain floor standards including replenishment and presentation as well as the general appearance and cleanliness of department
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• Open new charge accounts
• Develop and maintain your own clientele
Understand all systems and procedures relating to sales and credit transactions
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• Enforce loss prevention and shortage control procedures
• 100% of commission quota every month
Intimate Apparel Sales
The Bon Marche
Lynnwood, WA
August-1998 - September-1999
• 30 hours / week
Provided an exceptional customer experience by ensuring the customer is always the priority
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Responsible for Fit training intimate apparel associates, ensuring the best possible customer experience
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Placed new receipts on the sales floor and insure floor replenishment by size is occurring
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Created and implemented best practices to drive sales, turn, and gross margin above company average
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• Ensured sales floor is properly signed for sales and markdowns
• Drived pre-sale events in partnership with Intimate Apparel manager
• Build brand-specific clientele to supports local marketing High school Diploma
Sultan High School
Sultan, WA
1999
• Graduated with 3.5 GPA
• Varisty cheerleading Freshman through Senior year
• Vice President Arts Club
Impeccable organizational skills, Ability to Work Under Pressure, Professionalism, Time Management, Self-motivation, Interpersonal skills, Leadership, Adaptability, Integrity, Teamwork Commitment