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Customer Service Sales

Location:
Cincinnati, OH
Salary:
Negotiable
Posted:
October 30, 2018

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Resume:

Robert L. Daniels

**** ** ******** ****** ***. # 3

Cincinnati, OH 45205

email: ac7jtc@r.postjobfree.com

Phone: 513-***-****

Career/Skill Summary

Over twenty years experience in the purchasing, procurement, supply chain and planning for production of finished goods and the manufacturing and packing process.

*SAP Mentor for Manufacturing, Packing, Customer Service, Sales and Management

*Purchased handles, and substrates for packaging of finished goods through China and Germany

*Two and half years experience with Sage, creating purchase orders and receiving goods

*Strong interpersonal skills

*Business Development

*Excellent organizational ability

*Consistent performance with high level results

*Detailed Oriented

*Strong leadership qualities

Computer Aptitude

*Microsoft Office (Word, Excel, Adobe, Outlook, Internet Explorer)

*SAP / MRP

*SAP User sixteen and a half years

*Great Plains User one year

*Sage User two and a half years, most recent program used

Employment History

Nehemiah Mfg. 10/2015-07/2018

●Created purchase orders with established vendors for raw material components used in manufacturing using sage and sent to vendors.

●Created purchase orders with established vendors for packaging components for finished goods using sage and sent to vendors.

●Responsible for all aspects of purchase order accuracy with reference to quantity, pricing, and delivery date.

●Managed all expedites collaborating with scheduler and upper management on priority.

●Responsible for communicating with the receiving department and entering receipts of purchase orders daily.

●Responsible for matching up invoices with purchase orders and maintaining a hard-copy of a microsoft excel spreadsheet for referencing within the purchasing, and planning department.

●Responsible for getting these invoices to our accounting department in a timely manner for which the company could take advantage of price reductions from vendors.

●Responsible for the management of maintaining proper levels of inventory of both raw material components used in our bulks, as well as packaging components to support finished goods

●Worked closely with director of purchasing and planning making aware of any issues or changes that may be required to the master production schedule.

●Worked on various projects for director of purchasing and planning

●Trained associate with basic knowledge of inventory cycle counting and the importance of getting counts entered in our sage program as quickly as possible with a high level of accuracy.

OneCare Company 7/2012 – 10/2015

Materials and Production Planning Supervisor

●Leads a planning team of two planner/schedulers and one planner/buyer

●To ensure product availability to meet master production plan

●Successfully move lint production from Georgia to Ludlow, KY which added additional 18 production lines

●Collaborative with management of upcoming product launches and ensure proper coverage of components

●Attends daily management and production meetings to ensure customer service at 100%.

●Reviews weekly schedules of direct reports to ensure customer satisfaction to maximum efficiency and minimize changeovers

●Trains and develop planning development to increase their knowledge base

●Assists all departments with any SAP Training / Issues

●Maintains expertise in systems knowledge and recommends new procedures to enhance the performance of the planning and scheduling system

●Creates and analyzes spreadsheets and charts relating to back orders, inventory, fill rates and provide scheduling and history reports to departments on an as needed basis

OneCare Company 2/2011 – 7/2012

Replenishment Planner/Buyer

●Evaluate MRP data and determine requirements

●Purchase Order Management in ERP

●Use, maintain, interpret and update ERP items and data

●Convert planned orders to purchase requisitions as required

●Work with suppliers to track and schedule product deliveries to meet production requirements

●Work with freight provider to track and schedule inbound product deliveries within policies and guidelines

Robert L. Daniels, Resume – Page 2

●Identify and communicate raw material availability issues to Operation, Sales, Marketing and Customer Service

●Follow-up with supplier and MRO providers concerning delivery dates and issues

●Collaborate with Sourcing to assure Suppliers are identified and supply is available to meet requirements

●Maintain records of items purchased, inventory, etc.

●Follow up on supplier issues as required

●Work with suppliers and internal customers on quality control issues

●Identify and communicate forecast issues

●Manage Inventory Level; identify excess and obsolete inventory

REFERENCES

Upon request



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