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Engineer Customer Service

Houston, TX
65 HR
October 30, 2018

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**** *** ****** ****, ******** City 77489 281-***-****


Fastidious Entry Level Computer Engineer, with four years of embodied knowledge in the sciences and technology of design, construction and implementation of software/hardware components of modern computing hardware and software systems and computer-controlled equipment. Proven record of educational and project successes throughout my undergraduate duration, in addition to possessing the below listed attributes and skills.

Core Competencies include:

Technical Design

Project Management

Agile/Scrum Principles

Quality Assurance

Organizational Skills

Cross-tier Components Implementation


Document Management

Team Player

Strong Analytical Skills

Optimizing and Performance Tuning


Engineering Computation Engineer & Technology Computer Science Circuit Analysis I & II Digital Systems Design Computer Programming/w/C++ Microprocessor I & II Electrical Networks Electric Power Systems Manufacturing

Processes Electronics I Object Oriented Design & Programming Industrial Quality Control Digital Electronics Computer Architecture Senior Design Project (Obstacle Avoiding Robot)


Alcorn State University - Housing and Residential Life, Lorman, MS 2015 - 2018

Residential Assistant

Demonstrated excellent leadership with great interpersonal skills within a multitasking environment.

Supervised and attended to the daily needs of students residing in the residence hall.

Designed, planned and implemented social, educational and recreational programs for resident’s which enhanced the participation of the living-learning community to foster a one-team affect.

Worked under general supervision with moderate latitude displaying initiative and independent judgment.

Great attention to details with conflict resolution skills.

Attended workshops to handle social, personal, and emergency situations to enforce standard protocol per Housing and Residential Life policies.

Served as liaison for residents to facilitate maintenance requests, room transfers, incident reports and completed administrative duties to report all occurrences in weekly meetings.

Issued disciplinary warnings and implemented fines of residents in breach of the rules of compliance while living in the residency hall.

Infused a self-awareness and personal accountability atmosphere within the resident hall to embody respect of your fellow counterpart within the hall.

YMCA, Houston, TX 2017 - Present

Camp Counselor

Planned, directed and monitored the execution of the developmental camp program.

Maintained a cool and composed temperament.

Inspired campers for active participation in all the activities to provide an inclusive atmosphere.

Addressed youth issues, parental complaints, and emergency concerns while facilitating new ways to improve the performance and services.

Kroger Stores, Houston, TX 2013 - 2016

Cashier/Courtesy Clerk

Provided friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions.

Trained in various departments including receiving, grocery, frozen and dairy foods to embody cross team implementation fulfillment operation.

Recommended and helped customers locate and obtain merchandise based on their needs and requests.

Accepted payment from customers consisting of, totaled purchases, and processed cash or credit payments.

Assisted store and grocery managers with inventory checks/ordering supplies as needed.

Worked new items to floor and also incorporated company schematics to set up sales floor as desired by management.

Kept an organized and clean back storage room ready for opening for colleagues on alternating shifts.


Alcorn State University, Lorman, MS

B. S. in Applied Science: Computer Engineering Technology 2014 - 2018

Activities, Awards & Achievements

National Society of Leadership and Success

Alcorn State University Red Cross Club

Alcorn State University Math and Science Club

Who's Who American Colleges and Universities

National Associations of African American Honors Program

Alcorn State University Student Ambassador

Alcorn State University Dean's List Award

Thurgood Marshall High School, Houston, TX

Diploma: Computer Focus

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