Sales Customer Service
Resume:
KRISHNA PD. SIWAKOTI
Doha Qatar
*****.********@*****.***
OBJECTIVES
To be a part of an institution that is willing to maximize my skills and capabilities and further enhance my knowledge and potentials.
PROFILE
•I have a positive attitude and high sense of responsibility
•I am a dedicated team player, with excellent interpersonal and communication skills.
•I am flexible and able to adapt and adjust to different situations quickly, work under Pressure when situations demand, as well as making quick decisions.
•I face challenges as opportunities to learn and to innovate
•I have an excellent ability to organize work and time to ensure that no work gets delayed or cancelled
•Skilled at initiating creative ideas and implementing novel methods as sales strategies
•Accomplished Professional with Proven track Record of Success
•Proven Relationship Management skill.
•Comfortable with shifts
•Excellent Communication and presentation skills.
WORK EXPERIENCES
Woreked as a "Sales & Service Supervisor" in NB Department Store Kathmandu Nepal
Duties and Responsibilities
Working in a retail environment providing exceptional customer service and demonstrating products, knowledge to maximize sales. Responsible for greeting costumers with smile and creating, welcoming atmosphere and providing them with detailed merchandise information and advice Providing information to costumers, to help them to select the best products.
Take cash from costumers and process transaction accurately and efficiently.
Keeping up to date with all current promotion within the store.
Identifying costumers who need assistance with in the store.
Accurately processing all methods of payment.
Making sure that the store is clean.
Identifying sales opportunities and trends highlighting these to sales
manager
Working as a part of team and assisting co-workers when necessary
Worked as a "Sales\Merchandiser" in Khazan Qatar Doha Qatar.
Duties and Responsibilities
source and develop client referrals
prepare sales action plans and strategies
develop and maintain a customer database
develop schedule sales activity
develop and make presentations of company products and services to current and potential clients
negotiate with clients
develop sales proposals
prepare and present sales contracts
conduct product training
maintain sales activity records and prepare sales reports
respond to sales inquiries and concerns by phone, electronically or in person
ensure customer service satisfaction and good client relationships
follow up on sales activity
perform quality checks on product and service delivery
monitor and report on sales activities and follow up for management
carry out market research and surveys
participate in sales events
EDUCATIONAL BACKGROUND
University Education : Bachelor in Management affiliated with Tribhuvan University
Secondary Education : School Leaving Certificate from Divya Jyoti Secondary School
PROFESSIONAL QUALIFICATION
•Advance knowledge in Computer Studies
•Able to handle stress & good interpersonal skills.
•Can work under pressure with minimum supervision.
•Write and speak English language.
Holding valid Qatar driving license
PERSONAL DATA
Birthday : September 1983
Sex : Male
Citizenship : Nepalese
Civil Status : Married
Language : Nepali, English, Hindi
Visa Status : Visit Visa
REFERENCE
Reserved to be provided on request
I hereby certify that the above information is true and correct to the best of my knowledge and believ.
Applicant
Krishna pd Siwakoti
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