Customer Service Manager
Resume:
LaDarrius Bryant
**** ******* **** **. *** #1729 Antioch, TN 37013
901-***-**** • *****************@*****.***
Objective
Seeking employment of a career in the communications area, customer service, and management.
Key Qualifications
● Over 3 year's experience in communications manager.
● 4 years of college of liberal arts at Tennessee State University.
● 1 year of intro supervisor of a small work team
● Able to create a positive impression about my company through efficient and professional interactions.
● A self-motivated and disciplined individual with a strong work ethic and proven track record.
● Dependable, personable, and dedicated to great customer engagements.
● Serve starter
● Self-made
Work Experience
Team Lead/Walmart Stock Team
3976 Winchester Rd, Memphis, TN
● Greeted shoppers and ensured they were comfortable while shopping.
● Made follow up schedules for team members about performance using our computerized team management system.
● Unload team updated schedules
● Stocked selves while assisting customers and team members.
● Educated new employees on a monthly basis.
● Organized annual party for entire store.
FedEx/ Line Lead
3500 veterans parkway Memphis,TN
● Held meetings on a nightly basis to discuss daily quotes.
● Discussed employee placement on job site.
● Handled packages mistake if any were made.
● Transported packages to appropriate areas when shift was done. Sept 2017 - July 2018
May 2018 -
May 2012
Aug 2012 - May 2015, Aug 2016 - May 2017
CCR Cvs Caremark/Aetna
4500 Great Circle Rd Nashville, TN
● Assisted customers on the phone with medical and pharmacy issues.
● Adjusted personal information for member on a daily basis.
● Developed and supervised the creative work team for employees satisfaction.
● Assisted management with several different services and needs. Team Lead/ Fox Moving And Storage
2343 Harding Place Nashville,TN
● Manage a team on various jobs through the city.
● Assist customers with personal items for transport and delivery.
● Strong customer service for customers.
● Drive transport truck to and from various locations with team member.
● Assisted customers with contracts and negotiations on a daily basis. Education
High School Diploma
Overton High School
● Graduated with a 2.8 GPA.
● Member of school's drama club.
● Member of school’s football for 4yrs.
● Member of school’s tech dept.
College Education
Tennessee State University
● Major: BA in Communications
● Minor: Liberal Arts
● 2.7 GPA
● Assisted General manager of school’s radio station
● Member of school’s Pep Team
● Planned and executed Homecoming Week for entire college campus and several other activities.
● Managed a small radio street team for college exposure. References
Available upon request.
Contact this candidate