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Customer Service Manager

Location:
Memphis, Tennessee, United States
Posted:
October 29, 2018

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Resume:

May **** - July ****

Sept **** - Aug ****

LaDarrius Bryant

**** ******* **** **. *** #1729 Antioch, TN 37013

901-***-**** • ac7jon@r.postjobfree.com

Objective

Seeking employment of a career in the communications area, customer service, and management.

Key Qualifications

● Over 3 year's experience in communications manager.

● 4 years of college of liberal arts at Tennessee State University.

● 1 year of intro supervisor of a small work team

● Able to create a positive impression about my company through efficient and professional interactions.

● A self-motivated and disciplined individual with a strong work ethic and proven track record.

● Dependable, personable, and dedicated to great customer engagements.

● Serve starter

● Self-made

Work Experience

Team Lead/Walmart Stock Team

3976 Winchester Rd, Memphis, TN

● Greeted shoppers and ensured they were comfortable while shopping.

● Made follow up schedules for team members about performance using our computerized team management system.

● Unload team updated schedules

● Stocked selves while assisting customers and team members.

● Educated new employees on a monthly basis.

● Organized annual party for entire store.

FedEx/ Line Lead

3500 veterans parkway Memphis,TN

● Held meetings on a nightly basis to discuss daily quotes.

● Discussed employee placement on job site.

● Handled packages mistake if any were made.

● Transported packages to appropriate areas when shift was done. Sept 2017 - July 2018

May 2018 -

May 2012

Aug 2012 - May 2015, Aug 2016 - May 2017

CCR Cvs Caremark/Aetna

4500 Great Circle Rd Nashville, TN

● Assisted customers on the phone with medical and pharmacy issues.

● Adjusted personal information for member on a daily basis.

● Developed and supervised the creative work team for employees satisfaction.

● Assisted management with several different services and needs. Team Lead/ Fox Moving And Storage

2343 Harding Place Nashville,TN

● Manage a team on various jobs through the city.

● Assist customers with personal items for transport and delivery.

● Strong customer service for customers.

● Drive transport truck to and from various locations with team member.

● Assisted customers with contracts and negotiations on a daily basis. Education

High School Diploma

Overton High School

● Graduated with a 2.8 GPA.

● Member of school's drama club.

● Member of school’s football for 4yrs.

● Member of school’s tech dept.

College Education

Tennessee State University

● Major: BA in Communications

● Minor: Liberal Arts

● 2.7 GPA

● Assisted General manager of school’s radio station

● Member of school’s Pep Team

● Planned and executed Homecoming Week for entire college campus and several other activities.

● Managed a small radio street team for college exposure. References

Available upon request.



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