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Customer Service Administrative Assistant

Location:
Elkton, MD
Posted:
October 29, 2018

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Resume:

MELISSA SPRATT

PO BOX ***

NORTH EAST, MD *****

443-***-****

ac7jm6@r.postjobfree.com

Objective

To obtain a challenging full-time position, that will utilize my extensive experience, with opportunities for growth and advancement.

Education

DeVry University

Bachelor Degree –Accounting- Currently Attending

Cecil Community College

General Studies

Millersville University

General Studies

Work Experience

Karins Engineering, Inc. Newark DE

Accounts Receivable Manager 2000-Present

Handle all aspects of account receivables including monthly invoices, posting daily deposits, enter timesheets daily. Client contact to collect outstanding accounts.

First USA Bank Wilmington DE

Account Reconciler 1998-2000

Researched and resolved unbalanced monies in the Federal Reserve account.

Detail Services, Inc. Lancaster PA

Administrative Assistant 1995-1997

Handled customers complaints, processed payroll, handled workman’s comp. claims and billed clients for accounts receivables. In addition, interviewed candidates for employment.

Chase Manhattan Bank Wilmington DE

Credit Investigator 1991-1993

Obtained missing information from prominent credit card customers & verified employment. Reviewed all information on credit card applications for approval or disapproval.

Customer Service Representative

Handled various types of financial and non-financial problems pertaining to customers Visa and Mastercard accounts.

The Arbitron Company Newark DE

Television Commercial Analyst 1989-1991

Efficiently timed and logged television commercials and coded the researched commercial information. Performed work at a higher than required level and speed while receiving recognition outstanding quality.

Cecil County Board of Education Elkton MD

Clerical Secretary, Central Media 1986-1989

Performed various office duties, such as answering the telephone, filing, typing, operating various computer systems.

Computer Skills

Deltek, Quick Books Accounting, Microsoft Office 2013, Peachtree Accounting Software, Timeslips, Paylink for Payroll & 10-Key Calculator



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