KATHY J. CARTAGENA
*** ******* **, *******, ** 32825
407-***-**** HM - 407-***-**** CELL
SKILLS:
MANAGEMENT IN RETAIL or OFFICE ENVIRONMENT
MULTIPLE LOCATION SUPERVISION IN RETAIL ENVIRONMENT
PURCHASING/SHIPPING & RECEIVING
INTERVIEWING AND HIRING EMPLOYEES/PAYROLL OF UP TO 500 EMPLOYEES
TRAVEL AGENT
INVENTORY MANAGEMENT/MERCHANDISING/PLAN-O-GRAMS
COMPUTER PROGRAMMING/OPERATIONS/SECRETARIAL/CLERICAL PROCEDURES/TYPING 65 WPM/TEN KEY BY TOUCH
CUSTOMER SERVICE
TRAINING SKILLS/PUBLIC SPEAKING
SCHEDULING UP TO 200 EMPLOYEES AS AREA MANAGER
EMPLOYMENT
Match Marketing
7462 Candlewood Road, Ste. D., Hanover, MD 21076 Work At Home Area Manager, June 2008-Present
Area Manager of South Florida and Puerto Rico
VIPDESK
324 North Fairfax St, Alexandria, VA 22314 Work At Home 800-***-****
Eddie Bauer CSTAT Brand Ambassador Sept. 2010-Janurary 2012
Responsible for taking sales calls and Customer Service Calls for Client Eddie Bauer and meeting metrics
Crossmark
5100 Legacy Drive
Plano, TX 750**-****-*** 814-1000
Event Specialist Team Lead, Jan. 2009-January 2012
Responsible for demonstration and sales of products including fresh food demonstrations
Kroger, Inc.
5341 Hwy. 20 S., Covington, GA 30016
Cake Decorator/ Baker -770-***-****, May 2008-July 2009
Responsible for baking bread and decorating cakes, also customer service
7-ELEVEN, INC.
Responsible for Sales of $1,000,000.00 per year
Store Manager July 5, 2005-Jan. 2008
2030 N. E. 49TH ST., Pompano Beach, FL 33064-954-***-****-Aziz Rahman 877-***-****
Home Depot Corp./Expo Design Center
Decor Department Supervisor Feb. 17, 2000-June 29, 2005
Responsible for Sales of $7,000,000.00 per Year, Supervision/Development of 18 employees and multiple area department
1520 S. W. 8th St., Boynton Beach, FL 33426-, Scott Adlewerth 561-***-****
2 of 2
EDUCATION: Pisgah High School, Pisgah, Alabama - 1975
Jackson County Technical School, Hollywood, AL - 1975
Earned a Certificate in Business & Office Ed. With B Avg.
Tampa College, Largo, FL - 1984
Certified Business Management/Computer Science
ACHIEVEMENTS:
Reiki Master
Area Manager of the Year 2012
Top 10 Area Manager 2012-Present
National Food Safety Certified
Multiple Customer Service Awards with multiple companies
Award for Manager of the year in Operations 1991, and
Zone 1, 1989 while at Country Cupboard
Star Sales Consultant Consistently, in Mary Kay Cosmetics
Certified Store Manager/Customer Service Awards: 7-Eleven
Miss Jackson County Technical School 1975
President of Future Business Leaders of America 1975
PERSONAL REFERENCES AVAILABLE UPON REQUEST