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Administrative Assistant, II

Mableton, GA
October 29, 2018

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*** ***** ****, ********, ** 30126 470-***-****


Seeking career advancement opportunity. To bring comprehensive administrative skills to senior administrative assistant, executive assistant or office manager opportunity. Served as an administrative support professional for 7 years. Progressive employment history. SUMMARY OF QUALIFICATIONS/ WORK HISTORY

Communication: Initiated conferences with Executives, external parties and their Representatives in order to resolve open labor and employment disputes. Communicated outstanding A/R with party Representatives, retrieved 6 figures in outstanding balances, within 24 hours, on multiple occasions. Corresponded daily with Executives and Counsel through multiple facets. Liaised on behalf of Senior Paralegal, communicated Approved Attorneys database revisions to internal IT department, revisions were relevant to meet approaching roll-out deadline. Greeted guests and external Executives at Corporate Headquarters.

Organization: Scheduled tasks and reminders in Outlook to maintain daily, weekly, and monthly workflow. Coordinated domestic and international travel arrangements/itineraries for Senior Vice President. Implemented, organized and maintained electronic filing system for highly-sensitive acquisition portfolio. Created, maintained and dissolved confidential electronic and paper files according to practices & procedures. Attended staff meetings and took minutes, distributed memos. Met business needs by remaining flexible to ad hoc projects.

Management: Trained new-hires on various facets of case management database in order to meet standards/ processing quotas. Delegated tasks to new-hires in order to maintain workflow. Led team-building meetings with Director of Labor & Employment, Supervisor and colleagues. Opened and closed facility per Program Director's request. Reconciled cash account/ managed small budget. Collected and reviewed timesheets, communicated any errors with staff, forwarded timesheets to payroll for timely processing.

Technology: Utilized office equipment and troubleshoot when applicable. Mastered new software with minimal training or supervision. Created expense reports for Executive review, presented PowerPoint presentation, drafted correspondence on behalf of Executives and Senior Vice Presidents. Ran financial and geographical reports. Processed invoices accurately, A/P & A/R. Case Administrator II (American Arbitration Association) January 2015 – April 2017 Legal Administrative Assistant II (TD Bank, N.A.) August 2011 – July 2013 Administrative Assistant/ Receptionist (PathwaysPA) June 2007 – July 2010 EDUCATION

Strayer University 2007 – 2010

The PJA School 2004 – 2006


Graduated with honors from Bachelor Program while maintaining full-time job

Achieved Dean's List recognition at Strayer University

Formatted Excel spreadsheet for IT to implement confidential database for Bank use

Formatted PowerPoint presentation on behalf of Senior Management

Acted as a voiceover for an ad on a radio station and as a voiceover for a hair product commercial 2

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