Nicholas Ray
Shrewsbury, MA *****
ac7jgd@r.postjobfree.com
A hard-working, fast-learning communications expert seeking a position in the field of human resources, customer service, or social media management. Authorized to work in the US for any employer
EXPERIENCE
Wegmans - Northborough, MA June 2013 to Present
● Customer Service, Seafood
Assist customers with orders and selection
Inventory management, portion product, maintain displays
Maintain seafood tanks and equipment
Serve Safe trained
● Cashier, Helping Hands
Assist customers with most any challenge associated with grocery shopping to assure a pleasant shopping experience
Complete checkout transactions, bag groceries in a fast paced environment
Meet or exceed Items Per Minute performance expectations
Customer satisfaction highest priority
EDUCATION
B.A. in Communications
Worcester State University - Worcester, MA
Skills
● Microsoft Excel, Powerpoint,Word, Google Drive, Hootsuite Certifications
Hootsuite (social media management), TIPS (Training for Intervention Procedures) Human Resource Courses: (Lynda.com)
Connecting with Executives, Dealing with a Difficult Boss, Resource Development, Getting Promoted, Thought Leadership, Decision-Making Strategies, Executive Decision Making, Administrative Human Resources, Conflict Resolution, Human Handling workplace bullying, Company Onboarding, Coaching and developing employees, Hiring your team, Negotiation
Publications:“Assessing Representations of Diversity through DC Comics Superheroes”
Other Activity: Sunday school teacher 2009-present