STEPHANIE CATHERINE HILL

**** **** **** ****** ** Las Vegas, NV, 89134 702-***-****

ac7je7@r.postjobfree.com

I have a combined three years of experience in IT and Customer Service. I went from an administrative assistant to a web designer and event planner. Linguistics, in both code and language, has helped me better assess my clients’ needs. I am also continuing my education at the College of Southern Nevada.

Skills Summary

• Creativity

• Communications and Telecommunications

• Customer Service

• Event Management

• Efficient Problem Solving

• Data Entry and Edition

• Analytical Skills

• Proficient Typing Skills

• Office Pro

• Quickbooks

• Proficient knowledge in Dropbox

• Proficient Skills in Mailchimp and Eventbrite

• Preciseness (Very Detail Oriented)

• Proficient knowledge in Windows and Mac OS

• 3 languages – Fluent in English and Russian; high level in French

• GPS Skills

• Quality work within short periods of time

• Photoshop skills

• WordPress Skills

• Zoho CRM

• Social Media

Education

College of Southern Nevada

Major – Cyber Security

Minor – Linguistics

Graduation Date – May 2020

Work Experience

Williams Sonoma 09.03.18 - Currently Employed

Customer Service Representative Tech Support

Responsibilities include:

•Customer Service

•Occasional Sales

•Data Entry and Analysis

•Updating CRM’s

•Taking and Directing Phone Calls

•Assisting Customers and Employees with System Use When Needed

•Creating and Updating Spreadsheets

•Company Website Updates

•Research

•Telecommunications

Best Hire Career Fairs 08.14.17 – 08.18.18

Public Relations Manager Administrative Assistant Responsibilities include:

• Data Entry and Analysis

• Data Edition

• Event Management

• Maintaining and Updating a Calendar

• Filing, Scanning, Emailing

• Customer Service

• Communications and Telecommunications

• Research

• Building Relationships with New Customers

• Company Website Design and Updates

• Updating Forms and Creating Flyers for Upcoming Events

• Keeping Social Media up to date.

TLC Timeshare and Vacation 05.04.17 – 08.12.17

OPC/ Greeter

Responsibilities include:

• Customer Service

• Occasional Sales

• Communications and Telecommunications

• Event Management

• Data Entry and Analysis

Century Theaters 01.15.17 – 05.01.17

Host / Usher

Responsibilities include:

• Customer Service

• Keeping the environment safe and clean

• Concessions

• Food Preparations

• Cash Register

• Data Entry

SafeSplash Swim School 09.15.16 – 02.03.17

Swimming Instructor and Coach (Group and Private Lessons) Responsibilities include:

• Teaching kids (ages 2-7y.o.) the basics of swimming

• Coaching kids of higher level

• Keeping the environment safe and fun

• Preparation of the swimming pool for lessons and pool clean up after the lessons are over

• Customer Service (mostly for the parents of the kids)

• Data Entry

• Area Supervision when outside of the swimming pool

• Administrative Duties

References are upon request.

Contact this candidate