Delray Beach, FL
firstname.lastname@example.org 561-***-**** linkedin.com/in/lorrainealt-33484
EXECUTIVE ADMINISTRATIVE ASSISTANT
Extensive background working with high-level executives. Trusted confidant, discrete when handling confidential matters. Focused coordinator and collaborator with excellent follow-through skills. Detailed oriented, self-motivated and extremely organized, completes tasks and meets goals independently. I always have my finger on the pulse. PROFESSIONAL EXPERIENCE
BLUEGREEN VACATIONS CORPORATION, Boca Raton, FL 2015 – 2017 Progressive, diverse leader for Boca Raton-based vacation ownership firm whose foremost mission is to Share Happiness with its 225K+ members, 5K+ associates at 66 resorts in 40 destinations. Executive Assistant / Administrative Assistant Compensation-Human Resources Supported Vice President of Total Rewards, with direct reporting staff of 7 and 19 associates. Managed Vice President’s daily calendar scheduling appointments, meetings, and conference calls with internal associates and external vendors, as well as travel and expense reimbursements. Completed sensitive and confidential documents for executives regarding promotions or salaries.
Submitted purchase orders for new hardware and software for new associates and followed up ensuring access to company’s intranet systems.
Volunteered to submit monthly invoices for various departments within Human Resources that provided managers with more free time.
Scanned and saved backlog of personnel files to secured electronic repository; completed in 3 months.
Improved process of HR TOLL-FREE 800 line by coordinating with department heads and Telecom to update recording and extensions ensuring callers reached their desired department. Project was completed ahead of schedule.
Assisted IT Project Manager with migration of MS360 within HR department by creating list of names and extensions for each department allowing IT to schedule rollout.
Collaborated with other Assistants in preparing yearly HR meeting: reserved work space for arriving managers, arranged group break-out meetings, and scheduled catering. KIMLEY-HORN AND ASSOCIATES, INC., Delray Beach, FL 2013 – 2014 Provides design consulting services for public infrastructure and private development projects in US. Administrative Assistant
Supported staff of 25 consultants and engineers.
Served as first point of contact managing all aspects of duties required for seamless flow at front desk.
Arranged monthly travel and compiled expense reports for Office Supervisor and 3 Project Managers.
Crafted letters of transmittal and Individual work orders for sub consultants.
Prepared detailed Agreements with counties, and local municipalities. Printed and made ready plans for Project Manager’s signature.
IBM SE FEDERAL EMPLOYEES’ CREDIT UNION, Boca Raton, FL 2012 – 2013 Administrative Assistant, Boca Raton & Delray Beach, FL
(Temporary position - Loan Servicing Department and Accounting Services)
Assisted with data input of customer mortgage loan information during migration to new applications.
Supported Accounting Services Coordinator with invoice processing.
Assisted Director of Accounting to prepare dormant account notification letters. LORRAINE ALT 2
HEALOGICS (National Healing Corporation, Inc.), Jacksonville, FL 2003 – 2011 Leader in providing comprehensive outpatient wound healing centers for hospitals. Executive Assistant
Supported Chief Development Officer, 2 regional Sr Vice Presidents and 8 Vice Presidents. Managed phone call inquiries from hospitals interested in learning more about program; distributed sales leads to VPs. Produced approximately 100 demographic reports per month to the VPs.
Coordinated with Operations department during “Hand-Off” phase; provided file details of new client hospital.
Managed all phases of trade show participation for corporate office. o Registered sales team to attend and receive badges; ordered booth furnishings and coordinated logistics for shipping display to and from shows.
o Prepared and shipped marketing materials prior to show date, ensured payment for booth space was received in advance of deadline to take advantage of discounted fees resulting in approximately
$500 / year savings to company.
Worked closely with Finance department in preparing WIP (Work In Progress) files prior to preparation of pro forma for new client hospitals.
Developed monthly Administrative Activities report provided to Chief Development Officer and Senior Vice Presidents informing them of status of projects and activities.
Provided direct mail campaigns for entire sales team. Updated company’s national map following contract signing.
ADDITIONAL RELATED EXPERIENCE
GOLDSTEIN & LEWIN, LLC, Boca Raton, FL
Administrative Assistant, Managing Partners
ERNEST & YOUNG, Miami, FL
Executive Assistant, Managing Partner
RYDER SYSTEM, INC., Miami, FL
Executive Assistant, Senior Vice President, Human Resources Administration NORWEGIAN CRUISE LINES, Coral Gables, FL
Executive Assistant, Chief Financial Officer / President / CEO SKILLS
Proficient in MS Office (Word, Excel, PowerPoint, Outlook), Adobe Pro, Coupa Expense Reporting, Skype for Business, SalesForce, Contact Resource Management (CRM), Claritas, iXpress, Demographic Software EDUCATION
Diploma, Monsignor Edward Pace High School, Opa Locka, FL